Supplementary features
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Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want
to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and external
subscribers. You can also broker between conference parties as a group and an enquiry call
party.
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Making a Conference Call
You are in a call and have a call party on hold at the same time. You want to include the party on
hold in the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current conversation.
From the conference call you can initiate an enquiry call to someone else. You can broker
between the parties of the conference and the enquiry call party.
Depending on the system, a conference call can consist of up to 6 conference participants. You
can hold a conference call with internal and external subscribers.
Exit
To end the enquiry call:
Foxmenu > Press the
End call
Foxkey.
➞
You are now back through to your first call partner.
Note:
If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention to
the person still on hold. If you pick up the receiver during the continuous ring-
ing, you will be reconnected with your first call partner.
Brokering
Brokering:
Foxmenu > Press the
Brokering
Foxkey.
➞
Your call partner changes. The other call party is put on hold.
Exit
To terminate the current connection:
Foxmenu > Press the
End call
Foxkey.
➞
Call party disconnected. Connected with the call party on hold.
Conference
To connect the call party on hold:
Foxmenu > Press the
Conference
Foxkey.
➞
The call party on hold is now included in the call.
Note:
Depending on the system’s configuration you may hear an attention tone.
Leaving a conference call:
Put the handset on-hook.
➞
The other conference parties remain in the call.
