Clearspan® Product Overview R19
Aastra – 2740-007
2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd.
Page 5 of 93
Table of Contents
7th Edition (June 2014) .................................................................................................................... 3
Contact Information .......................................................................................................................... 3
What to Expect when Contacting Company ................................................................................... 3
Trademarks and Acknowledgements ............................................................................................. 3
Revision History ............................................................................................................................... 4
1
Introduction .......................................................................................................................................9
2
Clearspan Architecture ................................................................................................................. 10
2.1
Core Architecture ................................................................................................................ 11
2.1.1
Clearspan Server Components ............................................................................. 12
2.1.2
Detailed Server Descriptions ................................................................................. 13
2.2
Core Redundancy and Fault Tolerance ............................................................................ 21
2.2.1
Hardware Redundancy .......................................................................................... 21
2.2.2
Software Application Redundancy ........................................................................ 22
2.2.3
Network Redundancy ............................................................................................ 24
2.2.4
Geographic Redundancy ....................................................................................... 24
2.2.5
Software Reliability ................................................................................................. 25
2.3
Core Security ...................................................................................................................... 25
2.3.1
XSP Server Security .............................................................................................. 26
2.3.2
SSM Server Security .............................................................................................. 26
2.3.3
Web Portal and CLI Access .................................................................................. 26
2.4
Campus Architecture .......................................................................................................... 29
2.4.1
Design Considerations for Campuses .................................................................. 30
2.4.2
Clearspan Server Interworking .............................................................................. 30
2.4.3
911 and E911 Considerations ............................................................................... 36
3
Clearspan Unified Communications ............................................................................................ 40
3.1
Clearspan Communicator Client ........................................................................................ 41
3.2
Clearspan Call Control Interaction for UC ......................................................................... 42
3.3
Aastra OnDemand .............................................................................................................. 42
3.4
Clearspan UC Clients Details ............................................................................................. 42
3.4.1
Clearspan Assistant ............................................................................................... 43
3.4.2
Clearspan Communicator ...................................................................................... 44
3.4.3
Clearspan Receptionist .......................................................................................... 47
3.4.4
Clearspan Call Center ............................................................................................ 48
4
Clearspan-Based Applications and Solutions............................................................................. 51
4.1
Clearspan Solution Sets ..................................................................................................... 51
4.2
Key Applications ................................................................................................................. 51
4.2.1
Unified Communications ........................................................................................ 52
4.2.2
Fixed-Mobile Convergence ................................................................................... 54
4.2.3
Meet-Me Conferencing .......................................................................................... 55