Interfaces and Terminals as of I7.8
Terminals
69
sy
d-
023
9/2.
4
– I7.
8
– 0
7
.2009
Fig. 36
Workstation with Office 1600IP
In combination with our call centre solution the Office 1600/1600IP makes for ideal
co-operation within a workgroup.
Characteristics of the Office 1600IP:
•
Logging in and out within a group
•
Time slots for telephone contact follow-up
•
Availability of individual call notes for all group members
•
Shared call lists
•
Advanced team keys
•
Supervisor function
From the communication system viewpoint the Office 1600/1600IP is as much an
IP system terminal as the Aastra 5360ip/5370ip/5380ip: But unlike the terminals of
the Aastra 5300ip family the OIP server signals and controls all the Office 1600/
1600IP terminals in the network. The IP addressing is also carried out via the OIP
server. The control and signalling are carried out in the communication system,
where the user data is also stored.
On the Office 1600, voice is transmitted via the AD2 interface of a system terminal;
on the Office 1600IP this is done via IP, for example via a headset connected to the
PC.
