Call Park/Pickup
Call parking is a way of putting someone on indefinite hold with out tying up an active call on a phone, and can be picked up
from any where with in the phone network.
•
While on an active call, Press the [Call Park] button.
•
The automated attendant will tell you what extension the call is parked on. i.e. “Extension 1”
•
Hang up the Phone or press the [Goodbye] button.
•
That call can now be picked up from anywhere within the phone network.
•
To pickup the call, press the custom programmed [Call Pickup] button QUICKLY followed by the keypad number of the
extension the call was parked on.
•
Example, Press [Call Pickup] then the number 1.
3 way conference
•
While in an active call press the [Conf] button. This will put the original party on hold.
•
Dial the 3
rd
parties number or extension.
•
When the 3
rd
party answers, you can now talk to them, with the 1
st
party still on hold, and cannot hear you.
•
Press the [Conf] button again to have all the parties on a single call.
•
You may also press the [Goodbye] button before pressing the [Conf] button again to cancel the conference call.
All Page
•
Pick up the handset and press the All Page button.
•
This will allow you to talk through all the phones in the building through their speaker phone. This is only one way
communication. Other people cannot talk back through the phones during an all page.
•
All page will not disturb someone if they are currently on the phone.
One to One 2-way Intercom
•
Dial *80 then the persons extension.
•
So if you want to Intercom a person at extension 103, you will dial *80103
•
You can talk to them through their speaker phone, and they can talk back.
•
If they are one the phone, the phone will just ring like a normal call and will not interrupt them.
Voicemail
Please setup your voice mail as soon as you get your phone.
Initial Setup
•
Press your voicemail button.
•
If prompted, enter your extension number. (Which is your mailbox ID)
•
The default password is your extension number
•
• Follow prompts for voice mail box setup.
•
o
Enter new password when prompted followed by the # key.
•
o
New Password must be 2 to 4 digits long and cannot match your extension number.
•
o
Reenter new password when prompted followed by the # key.
•
o
Say your Name when prompted, followed by the # key.
•
o
Press 1 to accept, 2 to listen to your name, 3 to rerecord.
•
o
Speak your unavailable greeting when prompted, followed by the # key.
•
o
Press 1 to accept, 2 to listen to your recording, 3 to rerecord.
•
o
Speak your busy greeting when prompted, followed by the # key. (Busy greeting is only used when you have DND
enabled)
•
o
Press 1 to accept, 2 to listen to your recording, 3 to rerecord.
• Hang up phone
Checking Messages
•
If you are located at your own phone press the voicemail button.
•
Or from ANY phone in the network Dial “*” and [Your Extension Number] (i.e *101)
•
From outside the phone network, or remotely, dial the main or designated voicemail phone number and press the pound (#)
key at the auto attendant, then entering your mailbox ID, which is the same as your extension.
•
For detailed voicemail navigation please refer to the separate Voicemail Guide. In summary press 1 to listen to your
messages, 7 to delete a message, and 9 to save a message.
•
Optional: You can receive voicemail to your e-mail as an attachment.
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