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12.7. Before requesting service
Before requesting service, please review the following checklist and the error code list in the
next section.
Problem
Check
Countermeasure
Nothing is displayed
when the power is
switched on.
Is the power cable connected
correctly?
Connect the power cable correctly.
E00 is
displayed.
Is there air remaining in the
cuff?
Wait until the air is released completely from the
cuff, and then switch the power on again.
There is no
pressure.
Is the arm cuff cover pulled
too far over the frames?
See “12.4. Replacing the arm cuff cover” to reattach
the arm cuff cover correctly.
Measurement is
not possible.
(An error code is
displayed.)
Is the patient’s posture
correct?
Ensure that the arm and heart are at the same height
and that the patient is relaxed.
Is the patient relaxed?
Ensure that the patient does not move their arm.
―――――――――
If clothing is too thick, measurement is not possible.
Remove the clothing from the arm.
―――――――――
Measurement may not be possible with patients with
arrhythmia or a weak pulse.
No printing
The printer paper is not
installed. (
is displayed)
See “9.1. Installing the printer paper” to install a new
roll of printer paper.
The printer cover is open.
(
is displayed)
See “9.1. Installing the printer paper” to close the
printer cover.
A printer cutter error. (
is
displayed)
See “9.1. Installing the printer paper” to temporarily
open the printer cover and then close it again.
Is the printer paper causing a
jam?
See “9.1. Installing the printer paper”, readjust the
paper.
The printing
content was not
as expected.
Is the printing method
selection appropriate?
See Sections “10.4. IHB” to “10.10. Bitmap
printing” to select the printing method.
Date and/or time
are off.
Check the clock setting.
Refer to "8.SETTING THE CLOCK"
Is the Low Battery printed on
the lower left of the print out
after the count graph is
printed as shown in 12.5.2?
The lithium battery for back up settings and other data
is dead. Contact your local A&D dealer.
Check the clock setting on
the Bluetooth receiver.
See the specifications of the receiver device.
Do not touch the interior of the monitor.
Caution
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