Attention: A firmware upgrade program for one model is not
compatible on other models. In other word, an upgrade for Model
AG-690HD only applies to that model. If a camera is falsely
upgraded by running a non-compatible program, it will quit
working and needs to be sent back for repair. This issue is
not covered
under warranty.
Two-Year Limited Warranty
Congratulations on your purchase of one of the best trail cameras on the
market !
With great pride and full confidence in our products, we always keep our
words which are given to our customers as specified warranty terms and
service below. Based on a strict QC system, we initially offer all our
customers
Two year long time limited warranty,
come along with selectable
chargeable
renewal policy of warranty as one, two, three, or four years
.
Our products are warranted against defects in materials and workmanship for
a period of two year from the date of original purchase. If a defect exists, we
will, at our option and to extent permitted by law will (1)repair the product at
no charge using new or refurbished parts; (2)exchange the product with a
functionally equivalent product that is new or refurbished. Provided the
product is returned freight charge paid.
This warranty excludes damage resulting from abuse, accident, modifications
or other causes that are not defects in materials and workmanship, or by
someone other than our authorized technicians. This warranty only covers
failures due to defects in materials or workmanship under normal usage.
To obtain warranty service, please contact us to determine the nature of
problem before return the product under this warranty(with a written
description of the problem and print samples) for reparing or exchanging.
