Front Side
Size: 210 mm (W) x 297 mm (H)
General Terms of Warranty
1. The “goods” shall mean the goods described in the purchase agreement.
2. “The customer” shall mean the original purchaser under the purchase agreement.
3.
“The Company” shall mean A. O. Smith India Water Products Private Limited.
4. The “Purchase Agreement” shall mean the General Terms and Conditions of Sale
agreed upon by the customer and the Company as printed on the Invoice.
5. “Invoice” shall mean the Invoice issued for the Unit by the Company or Authorised
Dealer to the customer describing the goods and indicating, inter alia, the total
purchase price thereof, the name of the customer and the place where the goods are
to be installed.
6. “User Guide” shall mean the instructions for installation leaflet published by the
Company and delivered to the customer.
Note:
Follow any one for registration of the Extended Warranty.
•
Call our dedicated Customer Care No.
1800-103-2468/1860-500-2468
.
•
To register for the warranty details of your Water Heater, visit
www.aosmithindia.
com
.
Post Warranty
1. The customer may be offered a yearly Service Contract at the prevailing Company
rates and terms.
2. In case the customer does not wish to enter the Service Contract, he has an option
to call our Customer Care Centre and get A. O. Smith Water Heater unit serviced
on an actual basis, i.e. by paying the Labour Cost and Spares needed to attend to
that Service or Complaint Call at the prevailing Company rates. Such service will be
rendered by the Company in towns or places where the Company has its Authorised
Service Providers.
3. In case of product repair after warranty by Authorised Service Provider, all expenses
of transporting the goods to and from the Authorised Service Provider shall be
borne by the customer directly.
4. If, during such service, it is necessary for the Company or Authorised Service Provider
to replace or repair defective components or parts, the customer shall be required to
pay for the same as per the Company’s prevailing price list.
Jurisdiction
The courts of competent jurisdiction at Kanakapura, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Expert Company Service - Power of 1
1. Different models have different service delivery levels.
2. Service level mentioned for particular models are applicable for metros and ‘A’
Class cities, e.g. Delhi and NCR, Bengaluru, Hyderabad, Kolkata, Pune, Goa, Cochin,
Chennai, Chandigarh and Ahmedabad.
3. Service level deliverables are valid up to city municipal limit only.
4. Service level may differ in case of public holidays and unavoidable conditions due to
natural calamities, any political and regional regulations.
5. Power of 1 valid service is applicable for calls registered at A. O. Smith Call Centre
before 4 p.m. only.
C
ustomer
Co
py to be retained by the Customer
Dealer
’s
Stamp and Signature
W
arranty Card
Invoice Number: ________________________________ Dated: __________________________
Unit Serial Number: __________________________________
Model: _________________________ Capacity: ______________________
Customer's
Name
and
Address:
____________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Ph:
__________________
Mobile:
_____________________
E-mail:
______________________
C
ompan
y
Co
py to be sent back to the Compan
y
Dealer
’s
Stamp and Signature
W
arranty Card
Invoice Number: ________________________________
Ph:
__________________
Mobile:
_____________________
E-mail:
______________________
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