21
Note:
Call
Customer Care No. 1800-103-2468/1860-500-2468.
Problems
Possible Cause(s)
Solution
Foul smell from hot
Presence of organic matter in
Provide treated water at the input.
water.
input water.
No usage of hot water for
If the Water Heater is not used for
a long time period.
an extended period of time, drain
the water from the Water Heater.
Ensure water is filled back before
use of Water Heater.
High electrical conductivity of
Call Customer Care Centre. Anode
water due to dissolved solids
options available for highly
in input water.
conductive water.
Note:
Call Customer Care No. 1800-103-2468/1860-500-2468.
Error Messages and Actions (For HSE-HAS-PLUS models)
E0
Electrical leakage in the unit.
Call Customer Care Centre.
E1
Temperature sensor circuit short or open.
Call Customer Care Centre.
E3
Exceeds maximum operating temperature. Call Customer Care Centre.
E4
Malfunction of leakage circuit.
Call Customer Care Centre.
E5
Low voltage protection (<100 V) and
Switch off the Water Heater and
High voltage protection (>275 V).
Switch on the Water Heater when
voltage returnsto normal.
If the problem still persists, switch off
the Water Heater and call Customer
Care Centre.
Error Code
Reason
Self-diagnostic/Action
