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background image

VoIP

ATA

with

router

function

User

Manual

50

Appendix

A

‐

FAQ

List

1.

What

is

the

default

administrator

password

to

login

to

the

IPG

‐

200/IPG

‐

110?

How

to

Login?

A:

By

default,

default

username

is

“admin”,

default

password

is

also

“admin”

to

login

to

the

router.

For

security,

you

should

modify

the

password

to

protect

your

gateway

against

hacker

attacks.

Default

Wan

Port

Access

type

is

DHCP

Client,

LAN

Port

IP

Address

is

“192.168.1.1”.Loging

Web

User

Interface,

open

the

Bowser

(IE/FireFox)

and

input

IP

address.

2.

I

forgot

the

administrator

password.

What

should

I

do?

A:

Press

the

Reset

button

on

the

rear

panel

for

over

5

seconds

to

reset

all

settings

to

default

factory

values.

Then

you

can

use

the

default

Username/Password

to

Login

Web

UI.

3.

Why

is

it

that

I

can

ping

to

outside

hosts,

but

not

access

Internet

Web

sites?

A:

Check

the

DNS

server

settings

on

your

PC.

You

should

get

the

DNS

servers

settings

from

your

ISP.

If

your

PC

is

running

a

DHCP

client,

remove

any

DNS

IP

address

setting.

As

the

router

will

assign

the

DNS

settings

to

the

DHCP

‐

client

‐

enabled

PC.

4.

What

is

the

maximum

number

of

IP

addresses

that

the

DHCP

server

of

the

gateway

can

assign

to

local

PCs?

A:

The

built

‐

in

DHCP

server

can

support

253

IP

addresses

for

local

network

usage.

5.

Why

can

I

call

out

by

IPG

‐

200/IPG

‐

110?

A:

Please

check

your

IPG

‐

200/IPG

‐

110

is

registered

SIP

Proxy

Server

(ITSP),

and

chink

your

Internet

works

fine.

IPG

‐

200/IPG

‐

110

can’t

make

a

call

without

Internet

or

SIP

Account

that

from

ITSP

supply.

You

must

have

a

SIP

account

or

know

the

other

ATA/Gateway

IP/Domain

Name,

than

you

can

make

a

VoIP

call.

6.

I

can’t

use

web

Interface

to

setting

IPG

‐

200/IPG

‐

110,

How

can

I

do?

A:

Please

check

your

PC

connects

the

IPG

‐

200/IPG

‐

110

Lan

port

or

PC

and

IPG

‐

200/IPG

‐

110

with

the

same

Subnet.

If

you

PC

aren’t

at

the

same

Subnet,

you

can’t

Login

the

IPG

‐

110

Web

interface.

Else

you

let

your

IPG

‐

200/IPG

‐

110

on

Public

Internet

(Public

IP

address).

7.

Why

does

the

one

way

talk

happen?

A:

Generally,

one

way

talk

happen

when

use

the

different

codec

between

VoIP

devices

make

call.

Please

check

and

setting

the

same

codec,

most

one

way

talk

will

be

solved.

8.

Why

can

I

call

out

when

the

IPG

‐

200/IPG

‐

110

under

the

NAT?

A:

Most

VoIP

products

have

problem

in

NAT

Pass

through.

By

SIP,

there

are

many

NAT

Pass

through

Function

can

solve

80%

NAT

Problem.

You

can

choose

STUN/Outbound

Proxy/

Symmetric

RTP

to

Pass

through

NAT,

you

don’t

set

any

other

setting

(DMZ/Virtual

Server)

by

router

side.

If

you

use

STUN/Outbound

Proxy,

you

must

have

a

STUN/Outbound

Proxy

Server

to

support.

If

they

can’t

pass

NAT,

please

open

the

DMZ/Virtual

Server

by

Router/NAT/Firewall.

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Содержание IPG-110

Страница 1: ...V1 0_20120227 USER MANUAL IPG 200 IPG 110 VoIP ATA w router function ...

Страница 2: ...P 10 2 1 PACKAGE CONTENT 10 2 2HARDWARE INSTALLATION 11 2 4 WIZARD SETUP 13 NETWORK SETTING 18 3 1 WAN INTERFACE 18 STATIC IP 18 DHCP CLIENT 19 PPPOE 20 PPTP WITH WAN STATIC DHCP PPPOE 21 L2TP WITH WAN STATIC DHCP PPPOE ONLY IPG 110 21 3 2 LAN INTERFACE 22 3 3 NAT 23 PORT FORWARDING 24 VOIP SETTING IPG 200 IPG 110 25 QOS 31 4 2 PHONE 32 COMMON 35 REGION 36 4 3 PHONE BOOK 36 SPEED DIAL 36 DIAL PLAN...

Страница 3: ...ANCE 41 6 1 SYSTEM 41 GENERAL 41 TIME SETTING 42 AUTO PROVISION 42 DDNS 42 6 2 TOOLS 43 CONFIGURATION 43 UPGRADE FIRMWARE 44 PING TEST 44 PING FUNCTION YOU CAN PING IP OR DOMAIN 44 6 3 LOG 46 LOGOUT 47 INFORMATION 48 SYSTEM STATUS 48 IVR COMMAND 49 APPENDIX 50 A FAQ LIST 50 B SCENARIO APPLICATION SAMPLES 51 ...

Страница 4: ...thunderstorm should be avoided Do not place heavy objects on the casing RECYCLING NOTICE The symbol of the crossed out wheeled bin on this product means that it is forbidden to place the equipment waste together with other waste under penalty of fine Detailed information about recycling of the product can be obtained at local authorities local waste treatment plants or local distributors Forwardin...

Страница 5: ...VoIP ATA with router function User Manual 4 ...

Страница 6: ...r DC Direct Current DAC Digital to Analog Converter DHCP Dynamic Host Configuration Protocol DDNS Dynamic Domain Name System DNS Domain Name System DTMF Dual Tone Multi Frequency MAC Media Access Control FXS Foreign Exchange Station NAT Network Address Translation WAN Wide Area Network PPTP Point to Point Tunneling Protocol NTP Network Time Protocol RTCP Real Time Transport Control Protocol also k...

Страница 7: ...igital Internet Model FXO Port PSTN FXS Port WAN Port LAN Port RJ 11 port SIP IPG 110 1 1 1 1 2 1 5 Front Panel LED Indicators Rear Panels IPG 200 LED State Description 1 POWER On IPG 200 is power ON Off IPG 200 is power Off 2 LAN port On LAN is connected successfully Flashing Data is transmitting Off Ethernet not connected to PC 3 WAN port On IPG 200 network connection established Flashing Data t...

Страница 8: ... hook On Line is In Use 1 6 IPG 200 IPG 110 Specification VoIP Key Features Support SIP protocols SIP Registration and Digest Authentication Smart VoIP call Dialing Book VoIP call Book could provide any application VoIP call to any type destination Domain name IP address PSTN or PBX or hunting number setting Voice channels status display This function display each port status like as On hook Off h...

Страница 9: ...olume 32 db 30 db VAD Voice Activity Detection Caller ID Generation DTMF CID Bellcore CID ETSI CID BT CID NTT CID Peer to Peer Call by Dial Plan Different Country Tone Table Region G 168 Echo cancelation Hook Flash Timing Call Transfer Pulse Dial Detection Auto Dial Off Hook Alarm Configuration Management Web based Graphical User Interface Remote management over the IP Network Web Base firmware up...

Страница 10: ...VoIP ATA with router function User Manual 9 Humidity up to 90 non condensing Emission FCC Part 15 Class B CE Mark RoHS Compliant Dimension 115 x 85 x 29 mm Weight 165 g ...

Страница 11: ...m number These contents are from pre released product The contents for the final product might change a little bit IPG 200 Package The IPG 200 packet contents VoIP ATA IPG 200 RJ 45 AC Power Adapter DC12V 1A QIG CD Rom User manual X1 X1 X1 X4 X1 IPG 110 Package The IPG 110 packet contents VoIP ATA IPG 110 RJ 45 AC Power Adapter DC12V 1A QIG CD Rom User manual X1 X1 X1 X4 X1 ...

Страница 12: ...r 3 WAN Wide Area Network Connect to the network with an Ethernet cable This port allows your ATA to be connected to an Internet Access device e g router cable modem ADSL modem through a networking cable with RJ 45 connectors used on 10BaseT and 100BaseTX networks 4 LAN Local Area Network Connect to PC with Ethernet cable 1 port allows your PC or Switch Hub to be connected to the ATA through a net...

Страница 13: ...o WAN port 2 Connect the other end of the Ethernet cable to DSL Cable modem or the external Ethernet hub or switch 2 3 Quick Start How to set your network environment IPG 200 IPG 110 default network environment For WAN Wan type DHCP client For LAN IP 192 168 1 1 Subnet mask 255 255 255 0 How to configure IPG 200 IPG 110 1 Configure your PC or NB to the same subnet with IPG 200 IPG 110 2 Use web br...

Страница 14: ...onfirmed Password 2 Configure SIP registrar server and proxy server use web configuration SIP Settings Server Setting a Registrar Server Address b Outbound Proxy Address 3 Make sure IPG 200 IPG 110 has already registered to your proxy and then you can make a call 2 4 Wizard Setup Wizard for Quick Setup TA20 IPG 110 after finishing the authentication the Main menu will display 2 parts of configurat...

Страница 15: ... ATA with router function User Manual 14 Step 1 Connection wizard Step 2 Welcome to the VOIP ATA Connection Wizard Step 3 Time Zone Setup Time Zone Select Choose your time zone NTP Server Select NTP server ...

Страница 16: ...hin the Wizard Setup the following setup page will be show Three methods are available for Internet Access Fixed IP User If you are a leased line user with a fixed IP address fill out the following items with the information provided by your ISP WAN IP Address check with your ISP provider Subnet mask check with your ISP provider Default Gateway check with your ISP provider DHCP Client Dynamic IP G...

Страница 17: ... through a DSL line check with your ISP to see if they use PPPoE If they do you need to select this item PPPoE User Name Enter User Name provided by your ISP PPPoE Password Enter Password provided by your ISP Confirmation Password Enter Password to confirm again Step 6 Voip Setup ...

Страница 18: ...P SIP Server add you need to input the Proxy add get from your ISP SIP Server Domain you need to input the SIP Domain get from your ISP User Name you need to input the Register User Name get from your ISP Password you need to input the Register Password get from your ISP Step 7 Finishing the Wizard Setup ...

Страница 19: ... For most users Internet access is the primary application IPG 200 IPG 110 supports the WAN interface for internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click WAN Setting the following setup page will be shown Three methods are available for Internet Access Static IP DHCP PPPoE PPTP with WAN Static ...

Страница 20: ...tion Protocol DHCP Dynamic IP Get WAN IP Address automatically If you are connected to the Internet through a Cable modem line then a dynamic IP will be assigned Note WAN port gets the IP Address Subnet Mask and default gateway IP address automatically if DHCP client is successful ...

Страница 21: ...ervices and use PPPoE to establish communication link with end users If you are connected to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to make sure the following items PPPoE User name Enter username provided by your ISP PPPoE Password Enter password provided by your ISP ...

Страница 22: ...P Dial in Password PPTP MTU Size Request MPPE Encryption Remote LAN setting select SIP Call by LAN IP Address or not L2TP with WAN Static DHCP PPPoE only IPG 110 Some ISPs provide DSL based service and use L2TP with Static DHCP or PPPoE to establish communication link with end users L2TP Server IP Address check with your VPN PPTP Server provider L2TP User Name L2TP Dial in account L2TP Password L2...

Страница 23: ...he DHCP Client List table The table will show the Type Host Name IP Address MAC Address Description and Expired Time of the DHCP lease for each client computer DHCP Server is a useful tool that automates the assignment of IP addresses to numbers of computers in your network The server maintains a pool of IP addresses that you use to create scopes A DHCP scope is a collection of IP addresses and TC...

Страница 24: ...MTP e mail servers and DNS servers DMZ In computer networks a DMZ Demilitarized Zone is a computer host or small network inserted as a neutral zone between a company s private network and the outside public network It prevents outside users from getting direct access to a server that has company data Think of DMZ as the front yard of your house It belongs to you and you may put some things there b...

Страница 25: ...DMZ may expose that computer to a variety of security risks so only use this option as a last resort Port Forwarding Entries in this table allow you to automatically redirect common network services to a specific machine behind the NAT firewall These settings are only necessary if you wish to host some sort of server like a web server or mail server on the private local network behind your Gateway...

Страница 26: ...Ls Requests can be sent through any transport protocol SIP determines the end system to be used for the session the communication media and media parameters and the called party s desire to engage in the communication Once these are assured SIP establishes call parameters at either end of the communication and handles call transfer and termination SIP Setting Phone Phone book PSTN Line IPG 110 onl...

Страница 27: ...ice is provided by ISP you need to setup the related information correctly then you can register to the SIP Proxy Server correctly In Service Domain Function you need to input the account and the related information in this page please refer to your ISP provider You can register three SIP account in the VoIP Phone You can dial the VoIP phone to your friends via first enable SIP account and receive...

Страница 28: ...vide the information then you can skip this item Outbound Proxy Address Enable Disable Register Outbound Proxy server and input the Outbound Proxy Address get from your ISP You can see the Register Status in the Status item If the item shows Registered then your VoIP Phone is registered to the ISP you can make a phone call directly If you have more than one SIP account you can following the steps ...

Страница 29: ...t Band DTMF Inband DTMF and Send DTMF SIP Info in this page To change this setting please follow your ISP information When you finished the setting please click the Submit button RFC2833 Payload Type Sending the DTMF tone as a RTP payload signal The RFC2833 signaling SIP INFO Payload Type Sending the DTMF tone as a RTP payload signal The SIP INFO signaling PCM Type Sending the DTMF tone as a RTP p...

Страница 30: ... the phone number If you select this function then all the incoming call will direct forward to the speed dial number you entered Busy Forward If you are on the phone the new incoming call will forward to the number you entered No Answer Forward If no one picks up the phone the incoming call will forward to the number you entered When you finished the setting please click the Submit button FAX Opt...

Страница 31: ...aiting beeping dial tone on your phone when you have at least one voice message Your SIP service provider must support this feature Expiration Time Keep the default value unless your SIP service provider tells you to change it Enter the number of seconds the SIP server should provide the message waiting service each time the IPG 110 IPG 200 subscribes to the service Before this time passes the IPG...

Страница 32: ...rement There are 9 kinds of codec G 711 Ulaw G 711 Alaw G 729 G 723 5 3k 6 3k bps G 726 16K bps G 726 24K bps G 726 32K bps G 726 40K bps QoS The QOS Quality Of Service is to guarantee that the SIP and RTP should be transmitting at the same time and Data couldn t influence the Voice quality The QOS Quality Of Service is to guarantee that the Voice and Data should be transmitting at the same time a...

Страница 33: ...Vlan ID You can follow your service provider to set your Voice Vlan ID Data Vlan ID You can follow your service provider to set your Data Vlan ID User Priority Defines user priority giving eight 2 3 priority levels IEEE 802 1P defines the operation for these 3 user priority bits Usually this will be defined by your service provider When you enable the first VLAN Packets and set the VID User Priori...

Страница 34: ...reased when Voice RTP on the network Default is 7 Voice Active Detector It is used in speech encoding software to determine if the voice being encoded is human speech or background noise Voice Activity Detection If this function is enabled when silence is occurred for a period of time no data will be sent across the network during this period in order to save bandwidth If you use Asterisk please d...

Страница 35: ...t Select the loop current Polarity Reversal As Callee Answer Check this box to generate line polarity reversal while the remote user picks up the phone call As Callee On Hook Check this box to generate line polarity reversal while the remote user hangs off the phone call ...

Страница 36: ...er ID DTMF Start Digit Set Caller ID DTMF start digit Caller ID DTMF END Digit Set Caller ID DTMF start digit Hook Flash Timing Minimum on hook time default 30 ms Maximum on hook time default 2000 ms Hot Line This service allows you to make a call to a pre programmed number by only lifting the handset Common Dialing Parameter Auto Dial Time If no other number is being dialed within this interval t...

Страница 37: ...try Select a country from the pull down menu 4 3 Phone Book Speed Dial Speed Dial lets you define a button or a set of buttons to link to a specific number defined in Speed Dial list Position Select the speed dial shortcut to use from 0 to 9 Name Phone number note Phone Number Enter the international number to dial ...

Страница 38: ...gits has two text fields need filled Min Length and Max Length are the min max allowed length you can dial Strip Digits Length is the number of digits that will be stripped from beginning of the dialed number Prefix Number is the digits that will be added to the beginning of the dialed number Destination IP URI is the IP address Domain Name of the destination IPG 200 IPG 110 that owns this phone n...

Страница 39: ...e of such filters can be helpful in securing or restricting your local network Enable Disable IP Filtering The IP address filter function control a network IP address from your local network to Internet through the Gateway default setting is disable Mac Filtering Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway Use of ...

Страница 40: ...rnet through the Gateway MAC filter function default setting is disable Port Filtering Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network ...

Страница 41: ...ed below URL filter allows you to block sites based on a black list and white list Sites matching the black list but not matching the white list will be automatically blocked and closed Enable Enable Disable the URL filter function default setting is Disable Client IP This is the Clinet IP is LAN address URL Filter String This is the filter URL Example http www yahoo com ...

Страница 42: ...st Restart Log System Log 6 1 System General This page is used to set the Router or Bridge mode And the account to access the web server of Access Point Empty user name and password will disable the protection Note If select Bridge mode the system will disable the firewall and NAT automatically If select Bridge mode please set the Management IP Address ...

Страница 43: ...he DDNS Dynamic DNS service allows you to alias a dynamic IP address to a static hostname allowing your computer to be more easily accessed from various locations on the Internet Without DDNS the users should use the WAN IP to reach internal server It is inconvenient for the users if this IP is dynamic With DDNS supported you apply a DNS name e g www TA 201 com for your server e g Web server from ...

Страница 44: ...ction With the TA 201 you can setup your DDNS service and the ATA will automatically update your DDNS server every time it receives a different IP address Enable Enable Disable the DDNS service default setting is Disable DDNS Server Type The IPG 110 support two types of DDNS DynDns org or TZO net Domain Name The hostname which you register in DynDns org or TZO net website DDNS Username The usernam...

Страница 45: ...Manual 44 Upgrade Firmware This page allows you upgrade the Access Point firmware to new version Please note do not power off the device during the upload because it may crash the system Ping Test Ping function you can Ping IP or Domain ...

Страница 46: ...ime 240 0 ms 64 bytes from 168 95 1 1 icmp_seq 3 ttl 247 time 30 0 ms 168 95 1 1 ping statistics 5 packets transmitted 4 packets received 20 packet loss round trip min avg max 30 0 112 5 240 0 ms Restart Restart function you can restart theIPG 200 IPG 110 device If you want to restart the IPG 200 IPG 110 you can just click the Reboot button than the VoIP Phone will automatically If for any reason ...

Страница 47: ...VoIP ATA with router function User Manual 46 6 3 Log If you want to Log the IPG 110 IPG 200 system log you can enable log and enable system all The system will record system log ...

Страница 48: ... with router function User Manual 47 Logout If you need to logout administrator right for web access please click the Logout link The web system management interface will auto logout with 1800 sec default value ...

Страница 49: ...device It will display the LAN WAN and system firmware information This page will display different information for you according your WAN setting Static IP DHCP PPPoE PPTP If your WAN connection is set up for Dynamic IP address there will be a Release button and Renew button Use Release to disconnect from your ISP and use Renew to connect to your ISP If your WAN connection is set up for PPPoE the...

Страница 50: ...xs port keypad to operator IPG 200 IPG 110 follow the instruction to listen IPG 200 IPG 110 configuration Category Command Definition Voice Network Settings 120 Voice IP address 121 Voice IP type 123 Voice netmask 124 Voice gateway 125 Voice DNS 128 Voice firmware Version ...

Страница 51: ... IP addresses for local network usage 5 Why can I call out by IPG 200 IPG 110 A Please check your IPG 200 IPG 110 is registered SIP Proxy Server ITSP and chink your Internet works fine IPG 200 IPG 110 can t make a call without Internet or SIP Account that from ITSP supply You must have a SIP account or know the other ATA Gateway IP Domain Name than you can make a VoIP call 6 I can t use web Interf...

Страница 52: ...VoIP ATA with router function User Manual 51 B Scenario Application Samples ...

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