Analysis of common problems
Phenomenons
causes
Solutions
The machine suddenly stops
working during use.
It may be that the machine runs too
long, or the ambient temperature is
too high, resulting in the machine's
motor temperature being too high;
the machine starts the overheating
protection
program,
automatic
shutdown.
Gear reset to "0", unplug the
power, wait for the machine to
return to room temperature can be
restarted (generally need 15-30
minutes, the room temperature
varies cooling time).
Turning the gear knob machine
does not run
Check if the plug is in good contact
with the socket.
Verify that the power plug is
plugged into the outlet.
Check if the power is out.
Wait for power before operating
Check if the rise button spring back
in place.
Make sure the headstock is stuck
in place.
Excessive noise when the machine
is running
①
The machine will work louder in
high gear than in low gear.
②
The amount of food stirred is too
large, resulting in overloading the
machine.
③
Voltage is unstable.
④
Working time is too long.
①
Choose the right gear to stir
food
according
to
the
recommendations in the manual
②
Reduce the amount of stirring.
③
If the voltage is unstable, wait for
the voltage to stabilize before
using.
④
If the working time is too long,
stop and cool down for a while
before using.
The machine speed drops, or the
speed is unstable
①
Whether the room temperature
is low, causing the lubricant in the
machine to harden.
②
The ingredients stirred are too
hard and too much, resulting in too
much load on the machine.
③
Whether the voltage suddenly
becomes low.
①
Remove the mixing bowl and let
the machine idle for 5 minutes to
soften the lubricant in the machine
and restore the speed stability.
②
Reduce the mixing volume and
let the machine work according to
the normal workload.
③
When the voltage is stable, use
the machine again.
Machine swaying and shaking
when working
①
Check if the foot pad on the base
is off.
②
Whether the machine is placed
on a smooth and flat countertop for
use.
①
Check if the foot pad on the base
is off.
②
Place on a smooth and flat
countertop for use
The headstock can't spring back to
reset
after
putting
on
the
anti-splash cover and mixing bowl
Check that the anti-splash cover is
in place and the mixing bowl is
assembled.
Rotate the anti-splash cover and
assemble it in place, and assemble
the mixing pot in place.
Dough darkening found after use
Black powder falls onto the dough
at the mixing head.
Please check that the mixing head
and hook are dry and that no water
or dust is present on the surface
before use.
