3nStar PPT305, Руководство пользователя

Страница: 35 / 38

32
Problem Possible cause Solution
- Unable to
print
* Low battery
* Check whether the battery has sufficient
electricity.
* Charge the printer.
* Check whether the battery is damaged.
- The memory
space is full.
(FLASH/
DRAM)
*The FLASH/DRAM
memory space is full.
* Clear unnecessary files inside FLASH/DRAM.
* The DRAM can store up to 256 files.
* User can store up to 256KB in DRAM.
* The FLASH can store up to 256 files.
* The maximum a user can store in FLASH is
2560KB.
- Poor printing
quality
* The label paper is
installed incorrectly.
* There is dust or
adhesive buildup on
the print head.
* The printing density
is not set properly.
* The print head is
damaged.
* The label in use
does not match.
* The print head
pressure setting is
inappropriate.
* Reinstall the consumables.
* Clean the print head.
* Clean the rubber roller.
* Adjust the printing density and printing speed of
the printer.
* Print out the self-test value to check if the print
head is damaged. If yes, replace it.
* Replace with appropriate label paper.
* If the thickness of the label exceeds 0.22 mm, the
printing quality may not be good enough. Please
increase the print head pressure first.
* Make sure that the print head holder is fully
closed.
- Paper skip
occurs while
printing.
* The label size
setting is incorrect or
incomplete.
* The label has been
changed without
recalibrating the
sensor.
* The label sensor is
covered by dust,
causing incorrect
detection.
* Make sure that the label size setting is correct.
* Recalibrate the label sensor.
* Remove dust from the sensor with an air brush.