3M™ MicroTouch™ Software MT 7 User Guide
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3M Touch Systems, Inc. Proprietary Information – 25695K
Note:
Changing this setting will affect the double-click setting of the mouse.
Drawing Lines Are Not Straight and Smooth
Contact 3M Touch Systems, Inc. Technical Support for assistance performing a manual
linearization.
Find Sensor (for Serial Plug & Play Controllers)
Note:
This option applies to Windows® only.
1.
Do a Find New Hardware from Windows® control panel.
2.
Reinstall MT 7 using the Custom installation option and make sure you are choosing
the correct controller support.
3.
Reboot your system and try again. If the problem persists, call 3M Touch Systems,
Inc. Technical Support.
Note:
Verify that any previously loaded hardware and/or software installed in the same
serial port as your sensor has been uninstalled. Even though the hardware has been
disconnected, the software can still claim the port. Ensure that all components are
completely removed from the system files.
Touch Is Not Working
If the controller information box on the Main Tab is grayed out and contains no
information, the sensor is not communicating with the controller. If MT 7 does not find
the sensor, check that the sensor is connected properly.
If you are experiencing problems with the sensor, check that all cables are connected
properly and restart your system.
To correct the communication settings in a Windows® system, use the Windows®
Hardware Conflict Troubleshooter from Windows® Help.
Note:
Verify that any previously loaded hardware and/or software installed in the same
serial port as your sensor has been uninstalled. Even though the hardware has been
disconnected, the software can still claim the port. Ensure that all components are
completely removed from the system files.
Check the following items:
1.
Make sure the touch controller is connected to the correct port.
2.
Review the installation procedures and verify all hardware is properly connected.
Check the serial port and sensor cable connections. Check that the sensor and
controller cables do not have any kinks and that connector pins are not bent.
3.
Reset the sensor and its controller. Turn off both the computer and the display, wait a
few minutes, and then turn on each device again.
