14
Troubleshooting
This section is intended to help solve problems that may be encountered when using the Clean-Trace Luminometer LX25 .
Contact 3M or your local 3M distributor for more information .
Problem
Probable Cause
Remedy
Diagnostic Check Failed
Chamber Door is open
Close the chamber door and retry the Diagnostic Check
Operating Clean-Trace
Luminometer LX25 out of
correct temperature range
Operate the Clean-Trace Luminometer LX25 between 5°C and
40°C . Retry the Diagnostic Check .
ATP Test UXC or H2O left in
ATP test chamber
Remove the ATP Test UXC or H2O from the test chamber and retry
the Diagnostic Check .
If the Diagnostic Check fails after a retry, contact 3M or your
local distributor .
Battery Low
Battery needs to be charged
Connect the power cord cable to the Clean-Trace
Luminometer LX25 and connect the cord to a power outlet to
recharge the battery .
Chamber Door Open
Chamber door was open
while attempting to start the
reading process
Close the chamber door after inserting a Clean-Trace ATP Test UXC
or H2O and before starting the reading process .
No Swab Detected
Insert a Clean-Trace ATP Test UXC or H2O .
Instrument temperature is not
within normal operating range
Instrument temperature is
>40°C or <5°C
Use the Clean-Trace Luminometer LX25 at ambient temperature
between 5°C and 40°C . If the problem persists, contact 3M or your
local distributor .
Swab Left in Chamber
The Clean-Trace Luminometer LX25 has a sensor to determine if a
Clean-Trace ATP Test UXC or H2O has been left in the chamber for
more than 30 seconds following the completion of a measurement .
If this situation is detected, the instrument will display a “Swab
Left In Chamber” error message on the screen and provide an
audible beep to remind the user to remove the Test following
the measurement .
No Display
Battery fully discharged
Recharge the battery .
Clean-Trace
Luminometer LX25 is in Sleep
Mode or has been turned off .
Press the “Up” button on the cursor control to wake from sleep
mode . If no response, press the “Power” button for 3 seconds to
turn on the Clean-Trace Luminometer LX25 .
Instrument malfunction
Contact 3M or your local distributor .
Results Lower than Expected
Sample / reagent problem
Check to ensure correct sample technique was used and ATP Test
UXC or H2O activation was followed according to Clean-Trace ATP
Test instructions for use . Verify with known positive samples such
as a 3M Positive Control Test .
Instrument malfunction
Contact 3M or your local distributor .
Results Higher than Expected
Direct sunlight or static
discharge can cause ATP Test
to phosphoresce and cause
high readings
After exposure to sunlight or static discharge an immediate repeat
reading is 50% of the first reading, if this is the cause of the higher
than expected results . Subsequent readings become incrementally
lower and finally return to normal .
Avoid exposing ATP Test UXC or H2O to direct sunlight or
static discharge .
Other Errors
1 . Turn off the Clean-Trace Luminometer LX25 and power back
on again .
2 . Retry ATP Test UXC or H2O using the Clean-Trace
Luminometer LX25 .
3 . If the problem persists, contact 3M or your local distributor .