TROUBLESHOOTING GUIDE
Water Leaks at Push-In Connections:
Push tubing in as far as it will go. If leaking continues, shut off water at the cold water supply valve and remove
water line by pushing in on the connector collar while pulling the tubing away. Inspect tubing for cracks and
scratches. If tubing is cracked or scratched, simply cut that portion away and reinsert tubing into push-in fitting.
Make sure tubing is cut straight. If not, recut correctly. Please refer to Figure 3.
If water leaks, please verify that the o-rings are properly seated in their grooves.
Water Does Not Flow From The Faucet:
Check to see if the main water line valve is open, allowing water to flow to the filter. Make sure the con-
nections are not reversed.
Water Appears Cloudy or Air Comes Out of the Faucet:
Flush 4 gallons through system before use (approximately 2 minutes).
LIMITED WARRANTY
Limited Warranty:
3M Purification Inc. warrants this Product will be free from defects in material and manufacture
for the following periods from the date of purchase: Five (5) years for the Product, except for the replacement filter
cartridge and membrane, which are warranted for one (1) year. This warranty does not cover failures resulting from
abuse, misuse, alteration or damage not caused by 3M or failure to follow installation and use instructions. No warranty
is given as to the service life of any filter cartridge or membrane as it will vary with local water conditions and water
consumption. If the Product fails to satisfy this Limited Warranty during the warranty period, 3M will replace the Prod-
uct or refund your Product purchase price. This warranty does not cover labor. The remedy stated in this paragraph is
Customer’s sole remedy and 3M’s exclusive obligation.
This warranty gives you specific legal rights, and you may have other rights which may vary from state to state, or coun-
try to country. For any warranty questions, please call 1-877-238-9119 or mail your request to: Warranty Claims, 3M
Purification Inc., 400 Research Parkway, Meriden, CT 06450. Proof of purchase (original sales receipt) must accom-
pany the warranty claim, along with a complete description of the Product, model number and alleged defect.
Limitation of Liability:
3M will not be liable for any loss or damage arising from this 3M product, whether direct,
indirect, special, incidental, or consequential, regardless of the legal theory asserted, including warranty, contract, negli-
gence or strict liability. Some states and countries do not allow the exclusion of limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
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