3D Systems VIDAR AdvantagePRO Series, Руководство пользователя

Страница: 33 / 50

19196-001 Rev. D VIDAR Advantage Series User’s Guide 33
Symptom Corrective action
Computer does not recognize the
digitizer when it is connected through
a USB cable. VIDAR firmware does not support USB 1.1. The
digitizer may not be detected by the host computer if it
is connected to a USB 1.1 port. The digitizer must be
connected to a USB 2.0 port.
 Check the operating system to ensure the latest
service pack is installed (Windows™ XP must have
Service Pack 1 or higher; Windows™ 2000 must
have Service Pack 4 or higher). Microsoft does not
support USB 2.0 in older service packs.
 If the computer does not have a USB 2.0 port, install
a USB 2.0 adapter. Adaptec™ (www.adaptec.com)
offers several USB 2.0 adapters. VIDAR has tested
Adaptec’s USB2Connect, p/n AUA-2000.
Windows XP does not recognize the
USB-connected film digitizer when
another USB scanner is connected
to the system. Disconnect the other scanner from the system.
Windows XP (SP1 and SP2) supports only one scanner
per system.
Note: The use of portable or mobile communications equipment
and/or the presence of strong electromagnetic and/or x-ray
fields may interfere with proper operation of this product. This
product should not be used adjacent to or stacked with other
equipment. If adjacent or stacked use is necessary, verify
normal operation in the configuration in which it will be used.
Should such interference occur, the user is required to provide
adequate isolation between the digitizer and the source of the
interference. Isolation is typically achieved by moving the
digitizer away from the source of the interference.