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Image Defects
QMS 1725E Print System Operation
6-20
4
Place a service call to your QMS vendor.
Printer Will Not Print 600 dpi
If you have configured the printer from the front panel to print at 600
dpi resolution but the printer continues printing 300 dpi, you may need
additional memory allocated to the frame buffer. See the “Memory”
section in chapter 5, “Additional Technical Information,” in your
Refer-
ence
guide for additional information on memory configuration.
Image Defects
The following list includes several image defects with possible solu-
tions. Try the solutions in the sequence given. If the solutions listed
don’t solve the problem, place a service call to your QMS vendor. See
the next section in this chapter, “Placing a Service Call.”
White or Light Lines
1
Remove the toner cartridge and gently rock it from side to
side as you would before installing a new cartridge.
This redistributes toner inside the cartridge. Reinstall the car-
tridge.
2
If step 1 does not solve the problem, install a new toner car-
tridge.
Light Image (Entire Page)
1
Make sure you pulled the tab from the toner cartridge.
2
Increase the print density by adjusting the print density con-
trol lever inside the printer to the thick end of the wedge-
shaped scale.
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