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6
Troubleshooting
If you are having problems installing the PC Card or software, refer to the chapter in this guide that covers the
operating system running on your notebook (“Configuring the Windows 2000 Driver,” for example) for more
information.
PC Card Illuminated Connectors
The RJ-45 connector of the Ethernet cable attached to the OfficeConnect 3Com 10/100 LAN CardBus-Fast
Ethernet PC Card may illuminate, depending on the state of the PC Card connection. Before the illuminated
connectors can be used for troubleshooting, the PC Card must be connected to the network and the driver must
be installed.
The illuminated connector states are described in the table below.
Diagnostics Help Library
You can find more information in the DOS Diagnostics help library. To access the library:
1 Make an
Installation Disk
by copying the contents of the
Disk1
directory on the
Installation CD
onto a formatted floppy, or by using the
Create Diskette
option, located in the
Installation CD
menu (under
CD Utilities
).
If your system does not automatically start the
Installation CD
menu, go to the
Start
menu, select
Run
, and
enter
x:\setup.exe
(where “x” is the letter of your CD-ROM drive).
2 Insert the
Installation Disk
in the floppy drive of your notebook, and at the DOS prompt, enter
a:\dosdiag.exe
.
The DOS Diagnostics will run.
Steady
Flashing
Off
Green (10 Mbps)
Good connection
Faulty connection
No connection
Yellow (100 Mbps)
Good connection
Faulty connection
No connection
