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136
C
HAPTER
9: 3C
OM
3105
AND
1105 A
TTENDANT
C
ONSOLES
Table 13
describes Complement Attendant Software Command buttons.
Table 13
Attendant Software Command Buttons
Button
Purpose
Answer/Release
Answers an incoming call or releases an active call.
Hold/Unhold
Places a caller on hold and removes a caller from being on hold
and returns to the call.
Park
Places a call in a “holding pattern” so that it can be retrieved
from another telephone on the system.
Transfer
Forwards a call to another telephone.
Cancel
Cancels a transfer or a conference.
Conference
Establishes a single call with up to three additional internal or
external parties.
Monitor
Invokes Supervisory Monitoring functionality.
Camp On
Invokes the Camp On feature.
Callback
Invokes the Automatic Callback feature.
WhisperPage
Invokes the Whisperpage feature
Account
Allows you to apply an account code to the call.
Managing Calls
To manage incoming calls using the Complement Attendant Software:
1
From the Call List, select the incoming call.
If there is only one call in the Call List, then this call is automatically
selected, and you can skip Step 1.
2
Click the Answer button or press Ctrl+A on your keyboard.
3
Click the button for the way that you want to handle the call. For
example, to transfer a call, click
Transfer
. To park a call, click
Park
.
For additional information on using the Complement Attendant
Software, see the Help system in the software.
Содержание NBX 3101SP
Страница 18: ...18 CHAPTER 1 GETTING STARTED...
Страница 24: ...24 CHAPTER 2 3COM 3101 AND 3101SP BASIC TELEPHONES...
Страница 44: ...44 CHAPTER 4 NBX MESSAGING...
Страница 90: ...90 CHAPTER 6 PERSONALIZING YOUR TELEPHONE...
Страница 122: ...122 CHAPTER 7 GETTING MORE FROM YOUR TELEPHONE SYSTEM...
Страница 146: ...146 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE...
Страница 154: ...154 INDEX...