price paid by Customer for any defective software product, or to replace any
defective media with software which substantially conforms to applicable 3Com
published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. 3Com makes
no warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be
corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable
efforts to provide compatibility, except where the non-compatibility is caused by a
"bug" or defect in the third party's product or from use of the software product not
in accordance with 3Com’s published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY
SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE
AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY
SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
YEAR 2000 WARRANTY:
In addition to the Hardware Warranty and Software
Warranty stated above, 3Com warrants that each product sold or licensed to
Customer on and after January 1, 1998 that is date sensitive will continue
performing properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination
with the 3Com product, including hardware, software, and firmware, accurately
exchange date data with the 3Com product, with the exception of those products
identified at 3Com’s Web site,
http://www.3com.com/products/yr2000.html
,
as not
meeting this standard. If it appears that any product that is stated to meet this
standard does not perform properly with regard to such date data on and after
January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or
ninety (90) days after purchase of the product from 3Com or its authorized reseller,
3Com shall, at its option and expense, provide a software update which would effect
the proper performance of such product, repair such product, deliver to Customer an
equivalent product to replace such product, or if none of the foregoing is feasible,
refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty
for ninety (90) days after purchase or until April 1, 2000, whichever is later.
OBTAINING WARRANTY SERVICE:
Customer must contact a 3Com Corporate
Service Center or an Authorized 3Com Service Center within the applicable warranty
period to obtain warranty service authorization. Dated proof of purchase from
3Com or its authorized reseller may be required. Products returned to 3Com's
Corporate Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number or User Service Order (USO) number marked on the
outside of the package, and sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that
provides for tracking of the package. Responsibility for loss or damage does not
transfer to 3Com until the returned item is received by 3Com. The repaired or
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