62
A
PPENDIX
B: T
ECHNICAL
S
UPPORT
To connect to the 3Com FTP site, enter the following
information into your FTP client:
■
Hostname:
ftp.3com.com
(or
192.156.136.12
)
■
Username:
anonymous
■
Password:
<your Internet e-mail address>
A user name and password are not needed with Web browser
software such as Netscape Navigator and Internet Explorer.
3Com Bulletin Board Service
The 3Com BBS contains patches, software, and drivers for
3Com products. This service is available through analog
modem or digital modem (ISDN) 24 hours a day, 7 days
a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data
bits, no parity, and 1 stop bit. Call the telephone number
nearest you:
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem
for fast access up to 64 Kbps. To access the 3Com BBS using
ISDN, use the following number:
1 847 262 6000
Country
Data Rate
Telephone Number
Australia
Up to 14,400 bps
61 2 9955 2073
Brazil
Up to 14,400 bps
55 11 5181 9666
France
Up to 14,400 bps
33 1 6986 6954
Germany
Up to 28,800 bps
4989 62732 188
Hong Kong
Up to 14,400 bps
852 2537 5601
Italy
Up to 14,400 bps
39 2 27300680
Japan
Up to 14,400 bps
81 3 3345 7266
Mexico
Up to 28,800 bps
52 5 520 7835
P.R. of China
Up to 14,400 bps
86 10 684 92351
Taiwan, R.O.C.
Up to 14,400 bps
886 2 377 5840
U.K.
Up to 28,800 bps
44 1442 438278
U.S.A.
Up to 53,333 bps
1 847 262 6000