Contact Us
69
When you contact 3Com for assistance, please have the following
information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision level
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a
return materials authorization number (RMA). Products sent to 3Com
without authorization numbers clearly marked on the outside of the
package will be returned to the sender unopened, at the sender’s
expense. If your product is registered and under warranty, you can obtain
an RMA number online at
http://eSupport.3com.com/
. First-time users
must apply for a user name and password.
Telephone numbers are correct at the time of publication. Find a current
directory of 3Com resources by region at:
http://csoweb4.3com.com/contactus/
Country
Telephone Number
Country
Telephone Number
Asia, Pacific Rim — Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
1800 075 316
2907 0456
000 800 440 1193
001 803 852 9825
03 3507 5984
1800 812 612
0800 450 454
Philippines
PR of China
Singapore
South. Korea
Taiwan
Thailand
1800 144 10220 or
029003078
800 810 0504
800 616 1463
080 698 0880
00801 444 318
001 800 441 2152
Pakistan Call the U.S. direct by dialing 00 800 01001, then dialing 800 763 6780
Sri Lanka Call the U.S. direct by dialing 02 430 430, then dialing 800 763 6780
Vietnam Call the U.S. direct by dialing 1 201 0288, then dialing 800 763 6780
You can also obtain non-urgent support in this region at this email address
Or request a return material authorization number (RMA) by FAX using this number:
+61 2 9937 5048, or send an
email at this email address:
Europe, Middle East, and Africa — Telephone Technical Support and Repair
From anywhere in these regions not listed below, call: +44 1442 435529
From the following countries, call the appropriate number:
Содержание 3CNJ220-CRM
Страница 18: ...14 CHAPTER 1 INSTALLING THE NJ220 INTELLIJACK ...
Страница 28: ...24 CHAPTER 2 INSTALLING THE CONFIGURATION MANAGERS ...
Страница 32: ...28 CHAPTER 3 USING THE LOCAL CONFIGURATION MANAGER ...
Страница 80: ...Product Specifications 76 ...
