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5-10

HAPTER

5: T

ROUBLESHOOTING

Diagnostics Error Codes and Suggested Actions

Initialization Error Codes

Failure during PC Card initialization usually indicates a
hardware error on the PC Card. Reboot your PC using the
diagnostic diskette (

TokenDisk

diskette #1 is a bootable

diskette), and run the diagnostic program again. If the
3C389 PC Card continues to fail, replace the card and
cable.

One of the following codes will be shown to indicate the
results of the initialization test. The error codes are
displayed in hexadecimal format and represent the
BRING_UP_CODE set by the 3C389 PC Card.

0000

Initialization success

0020

Diagnostics could not be executed

0022

ROM diagnostics failed

0024

Shared RAM diagnostics failed

0026

Processor instruction test failed

0028

Processor interrupt test failed

002A

Shared RAM interface register diagnostics failed

002C

Protocol-handler diagnostics failed

0040

PC Card’s programmable timer for the computer
failed (set by the microcode)

0042

Cannot write to shared RAM (set by microcode)

0044

Reading from shared RAM read-only area
caused an incorrect error indication (interrupt)

0046

Writing into shared RAM read-only area did not
cause an error indication (interrupt)

0048

Initialization timed out

Содержание 3C389

Страница 1: ...http www 3com com 3Com Megahertz 16 4 Token Ring LAN PC Card User Guide Part No 09 0536 003 Published August 1998 ...

Страница 2: ...or disclosure is subject to restrictions set forth in subparagraph a through d of the Commercial Computer Software Restricted Rights Clause at 48 C F R 52 227 19 and the limitations set forth in 3Com Corporation s standard commercial agreement for the software Unpublished rights reserved under the copyright laws of the United States If there is any software on removable media described in this doc...

Страница 3: ... 7 Card Services Enabler 1 7 Card and Socket Services Versus Point Enablers 1 7 Autoset Mode 1 8 2 INSTALLING THE TOKEN RING LAN PC CARD Kit Contents 2 1 Installation Tips 2 1 Installing the 3C389 PC Card 2 1 Removing the 3C389 PC Card 2 5 3 INSTALLING THE NETWORK DRIVERS Windows 98 Installation 3 3 Windows 95 Installation 3 3 Windows 95 OSR 2 Installation 3 5 Windows for Workgroups NDIS 2 Install...

Страница 4: ...NT LANAID 4 1 Net Address 4 2 IBM LAN Client 4 2 Installing LANAID 4 3 Using LANAID to Install IBM LAN Client 4 4 Using LANAID to Configure the 3C389 PC Card 4 7 Running LANAID From the Command Line 4 8 5 TROUBLESHOOTING Error Codes 5 3 OS 2 NDIS Error Codes 5 3 DXMCSMOD Error Codes 5 6 Troubleshooting Windows 95 NDIS 3 5 7 Troubleshooting Windows NT NDIS 3 5 8 Running the Diagnostics Program 5 8 ...

Страница 5: ...NDIS 3 C 2 DOS ODI Hot Pluggability and Suspend Resume C 3 DOS NDIS Hot Pluggability C 3 OS 2 NDIS Hot Pluggability and Suspend Resume C 4 D TECHNICAL SUPPORT Online Technical Services D 1 World Wide Web Site D 1 3Com FTP Site D 1 3Com Bulletin Board Service D 2 Access by Analog Modem D 2 Access by Digital Modem D 2 3ComFacts Automated Fax Service D 3 Support from Your Network Supplier D 3 Support...

Страница 6: ...RRANTY FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D INDUSTRIE CANADA VCCI CLASS B STATEMENT 3COM END USER SOFTWARE LICENSE AGREEMENT ...

Страница 7: ...IGURES 1 1 PC Card Software Interfaces 1 3 2 1 Attaching the Cable to the 3C389 PC Card 2 2 2 2 Inserting the 3C389 PC Card 2 3 2 3 Modular UTP Cable for the 3C389 PC Card 2 4 2 4 RJ 45 to STP Connector 2 4 ...

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Страница 9: ...ts and Protocol Descriptions 4 5 5 1 DOS ODI Error Codes 5 4 5 2 DXMCSMOD Error Codes Explanation and Action 5 6 5 3 Phase Nibble Explanations 5 12 5 4 Error Condition Nibble Explanations 5 12 5 5 Actions for Open Errors 5 13 5 6 Recommended Actions Key 5 16 ...

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Страница 11: ...the printed Release Notes are placed in the product box or inserted in the user guide when the product is packed How to Use This Guide This table shows where to find specific information in this guide If you are looking for Turn to Features of the 3C389 Token Ring LAN PC Card Chapter 1 Installing the 3C389 Token Ring LAN PC Card Chapter 2 Installing the network device drivers for a specific operat...

Страница 12: ... must enter the command exactly as shown in text and press the Return or Enter key Example To remove the IP address enter the following command SETDefault 0 IP NETaddr 0 0 0 0 This guide always gives the full form of a command in uppercase and lowercase letters However you can abbreviate commands by entering only the uppercase letters and the appropriate value Commands are not case sensitive Scree...

Страница 13: ...Product Features Fully compatible and up to 90 faster than the 3Com TokenLink III PC Card Remote Program Load RPL capability Full duplex ready Supports the Desktop Management Interface DMI Easy to install variable interrupt levels and I O address choices Choice of Plug and Play automated configuration or software configurable with included graphical or command line tool for fast and easy installat...

Страница 14: ...verview of Point Enablers Socket Services Card Services and Super Client Drivers Computers that support PC Cards have one or more PC Card slots known as A B C or 1 2 3 Communication between the LAN device driver and the PC Card is enabled by a software layer which may include one or more of the following programs Point Enablers Card Services Socket Services Super Client Drivers Figure 1 1 shows ho...

Страница 15: ...river Card services enabler Card services Socket services Socket controller Card services enabled LAN device driver Socket services enabler Socket services Socket controller Socket services enabled LAN device driver Socket services Card services Socket controller PCMCIA 2 1 LAN device driver Socket controller Point enabled Point enabler ...

Страница 16: ...EXE For PCs with Intel PCMCIA controllers including the IBM ThinkPad Toshiba 4500 and later and many other makes TOSHTR EXE For the Toshiba T3300SL When using the point enabler it is vitally important that you make certain that the system resources used by the PC Card are different from and do not conflict with the system resources and any other PC Cards installed in your PC Advantages Enablers co...

Страница 17: ...gher The file TOKENRNG EXE is an MS DOS Socket Services 1 01 interface enabler It uses the Socket Services that is included in some PCs to configure the socket and PC Card It is used on machines with DATABOOK PC Card controllers that support the Socket Services 1 01 interface and not Card Services Card Services This is a software management interface that allows system resources such as memory int...

Страница 18: ...ity to insert and remove PC Cards without PC reconfiguration and without damaging the electrical contacts Automatic allocation of system resources When used with your token ring software in Autoset mode automatic configuration of your PC Card occurs Disadvantage Stay resident program that uses system memory The amount varies according to the type of PC Card support and the drivers used The file CS...

Страница 19: ...ard Services support on a system that uses Card Services CS20TOK EXE is supplied This program is a Card Services Enabler that uses Card and Socket Services to configure the 3C389 PC Card As with other enablers you must specify the resources desired for the PC Card and they must agree with the settings of the token ring device driver for the system to work correctly Card and Socket Services Versus ...

Страница 20: ...C Cards installed in your PC Autoset Mode Card and Socket Services turns out to be most helpful when you have a number of PC Cards installed in your PC If the installation program detects Card and Socket Services in your PC it will default to Autoset mode Autoset mode allows your LAN driver to negotiate with Card and Socket Services for memory space and interrupts every time you switch on your PC ...

Страница 21: ...ips If you plan to use Card and Socket Services software Version 2 0 or higher install it and reboot your PC The software may be provided with your PC or operating system See Chapter 1 for a description of these services The README TXT file on TokenDisk diskette 2 contains more information to help you configure and customize the 3C389 PC Card Installing the 3C389 PC Card The procedures in this sec...

Страница 22: ...e half circle latching button on the connector backwards toward the cable The cable cannot be connected or disconnected unless the latch is retracted With the part number facing down attach the cable connector to the 3C389 PC Card The connector can attach to the 3C389 PC Card in only one way If the connector does not seem to fit turn it over and gently try again The cable for the 3Com 3C689 TokenL...

Страница 23: ... the connector will disconnect from the PC Card possibly saving your PC from being pulled off a table 4 Insert the 3C389 PC Card in the slot Figure 2 2 If you are using a point enabler note which slot you use The 3C389 PC Card can go in only one way If you feel resistance before the 3C389 PC Card is fully inserted remove the 3C389 PC Card turn it over and reinsert it Figure 2 2 Inserting the 3C389...

Страница 24: ...TP Cable for the 3C389 PC Card If your network uses shielded twisted pair STP cabling attach the RJ 45 connector on the 3C389 PC Card cable P N 38H7044 to the RJ 45 end of the STP connector P N 73G8315 Attach the STP connector to the STP network port Figure 2 4 The STP connector has been specifically designed to work with the 3C389 PC Card Figure 2 4 RJ 45 to STP Connector RJ 45 connector Credit c...

Страница 25: ... the operating system behave as if the PC Card has been physically removed from the slot See Appendix C for more information Follow these steps to remove the 3C389 PC Card 1 Switch off the power to the PC 2 With the cable still attached to the 3C389 PC Card remove the 3C389 PC Card from the PC 3 To detach the cable from the 3C389 PC Card retract the latching button the half circle in the center of...

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Страница 27: ...e installing the IBM LAN Client go directly to Chapter 5 Consult the following lists to determine if LANAID is required to configure your network driver LANAID is not required to configure the following drivers Windows 98 Windows 95 Windows NT 3 51 Windows NT 4 0 OS 2 NDIS 2 device driver using LAPS OS 2 NDIS 2 device driver using MPTS OS 2 NDIS 2 device driver using other installation programs Wa...

Страница 28: ...2 Other DOS NDIS environments The installation procedures for the following drivers are found in the README TXT file shipped on TokenDisk diskette 1 Microsoft LAN Manager NDIS ARTISOFT LANtastic Versions 6 0 and 7 0 Banyan VINES NDIS DOS Client 16 for Novell NetWare lower than 3 12 DOS Client 16 for Novell NetWare 3 12 and 4 0 OS 2 NetWare Client OS 2 NDIS 2 Device Driver Using Other Installation ...

Страница 29: ... when the Add New Hardware Wizard appears 4 Insert TokenDisk diskette 6 5 Select Search for the best driver for your device recommended then click Next 6 Select Specify a location and make sure that no other boxes are checked 7 Below Specify a location type a win98 and click Next 8 Click Next and the Start building a driver information database displays 9 When prompted insert the Windows 98 CD 10 ...

Страница 30: ...re running OSR 2 use the instructions in Windows 95 OSR 2 Installation later in this chapter Otherwise perform the following instructions 2 If you have not already inserted the 3C389 PC Card insert it now with the cable attached The PC does not detect the 3C389 PC Card if the cable is detached If PCMCIA support has been started on your machine the system will prompt you for a diskette If PCMCIA su...

Страница 31: ... sub steps a Click Start Settings and Control Panel b Click PC Card PCMCIA to start PCMCIA support and follow the instructions given 2 When the Update Device Driver Wizard appears insert TokenDisk diskette 2 to install the NDIS 3 driver or TokenDisk diskette 6 to install the NDIS 4 driver Click Next to search the diskette for the drivers 3 If the driver is not found on the diskette click Other Loc...

Страница 32: ...twork Adapter 4 When prompted to insert a diskette that contains the network driver insert TokenDisk diskette 2 and click OK 5 Follow the instructions as they appear on the window to install the device driver 6 Accept the defaults for Interrupt MMIO and SRAM You will be given a chance to update these later if necessary 7 Exit the Windows for Workgroups setup 8 Exit to the DOS prompt Do not reboot ...

Страница 33: ...tomatically handled by LANAID If you are using a memory manager you must exclude the memory ranges being used by your 3C389 PC Card 8 KB default The Microsoft Windows for Workgroups PC Card software installation is now complete Windows NT 3 51 Installation The NDIS 3 0 device driver for Windows NT 3 51 or higher requires that Service Pack 2 or higher be installed with your Windows NT system It wil...

Страница 34: ...Card dialog box click Configure 10 Choose either Enhanced Mode or Compatibility Mode and click OK Enhanced Mode uses less memory for the hardware operation of the 3C389 PC Card Compatibility Mode allows the configuration to be used by earlier token ring PC Cards such as the 3C689 PC Card The system lists acceptable defaults 11 Set the displayed parameters and click OK Make sure the Ring Speed para...

Страница 35: ...d driver and its associated files will be copied from the diskette to the system 9 In the 3Com TokenLink Velocity PC Card dialog box click Configure 10 Choose either Enhanced Mode or Compatibility Mode and click OK Enhanced Mode uses less memory for the hardware operation of the 3C389 PC Card Compatibility Mode allows the configuration to be used by earlier token ring PC Cards such as the 3C689 PC...

Страница 36: ... Novell NetWare Client 32 for Windows 95 installation is now complete OS 2 NDIS 2 Device Driver Using LAN Adapter Protocol Support LAPS If your OS 2 network operating system has not yet been installed on your PC install it now and follow its instructions for installing device drivers If an OS 2 network operating system has previously been installed follow the instructions here for using LAPS to in...

Страница 37: ...nd IBM OS 2 NetBIOS protocol drivers or ask your network administrator The protocol drivers you have selected will appear under the NIC driver name in the Current Configuration list box You can edit parameter settings for the protocols Highlight a protocol and select Edit 10 Click OK when you have completed your selections for the NIC You will now return to the main menu 11 Click Exit for the chan...

Страница 38: ...drive 2 Type install Enter Follow the steps on the panels as they appear 3 Record the client directory name in order to do a client installation The default directory name is C NWCLIENT 4 At the Insert the driver disk window insert TokenDisk diskette 2 and type a novell dos Enter 5 Select Other drivers 6 Choose 3Com TokenLink Velocity PC Card 7 At the Settings for 3Com TokenLink Velocity PC Card w...

Страница 39: ...rvices in Autoset mode you must ensure that the values that you select for Interrupt MMIO and SRAM do not conflict with those for other PC Cards and resources installed in your PC such as video sound COM port If you are using EMM386 in most cases the memory exclusions will be automatically handled by LANAID If you are using a memory manager you must exclude the memory ranges being used by your 3C3...

Страница 40: ...preselected and then click Configure at the bottom of the panel 8 In the Configuration panel in the Network Adapters group box select 3Com TokenLink Velocity PC Card and click ADD You can edit parameter settings for the 3C389 PC Card Highlight this NIC in the Current Configuration list box and click Edit When you have finished with the parameter settings click OK 9 In the Protocols list box select...

Страница 41: ...2 NDIS 2 device driver using MPTS installation is complete when the following conditions exist The device driver files load successfully and there are no error messages You are able to log on and communicate with the network If you experience problems go to Chapter 5 Troubleshooting IBM LAN Support Program Native Installation The LAN Support Program Native LSP Native installs the LAN support drive...

Страница 42: ...ile that is used in the NDIS environment 2 Make a note of the name of the directory default is LSP where the LSP is installed You will have to specify this name when LANAID asks for the directory containing your LSP INI file during step 2 Also if you are using a locally administered address edit the LSP INI file and add netaddress yyyyyyyyyyyy where yyyyyyyyyyyy is the 12 digit hexadecimal address...

Страница 43: ...y and I O Base Address If you are not using Card and Socket Services in Autoset mode you must ensure that the values that you select for Interrupt MMIO and SRAM do not conflict with those for other PC Cards and resources installed in your PC such as video sound COM port If you are using EMM386 in most cases the memory exclusions will be automatically handled by LANAID If you are using a memory man...

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Страница 45: ...ce drivers LANAID requires that Card Services or an Intel socket controller that is compatible with the point enabler be installed IBM LAN Support Program Native IBM LAN Client DOS Client 16 for Novell NetWare lower than 3 12 DOS Client 16 for Novell NetWare 3 12 and 4 0 DOS Client 16 for Novell NetWare 4 01 and higher OS 2 Novell NetWare Client Artisoft LANtastic 6 0 7 0 Banyan VINES 6 X Microsof...

Страница 46: ...ble Modules NLMs these are dynamically loadable and unloadable modules that operate in 32 bit protect mode and implement the various protocol functions Supported protocols include 802 2 IPX SPX TCP IP and NetBIOS New Novell NetWare Client 32 for DOS Windows 32 bit protect mode client Automatically reconnects an entire network environment including open files Enhanced cache large configurable netwo...

Страница 47: ...DOS LAN Services For Windows 3 1 NetWare Client 32 IPX SPX IEEE 802 2 NetBIOS TCP IP DOS LAN Services For Windows for Workgroups 3 11 NetWare Client 32 IPX SPX IEEE 802 2 NetBIOS TCP IP DOS LAN Services Installing LANAID The LANAID graphical user interface operates under DOS or in a full screen DOS session of OS 2 A DOS window of OS 2 will not work correctly You need at least 1 5 MB of free extend...

Страница 48: ... from DOS or full screen DOS in an OS 2 session 1 Launch LANAID 2 Click Network Software The Select Disk Drive window appears 3 Enter the letter of the hard disk on which you want to install IBM LAN CLient and click Continue The Network Operating System Choices window appears 4 Select Install IBM LAN Client and click Continue The IBM LAN Client Installation window appears 5 Select the appropriate ...

Страница 49: ...e Client and DOS LAN Services DOS LAN SERVICES DLS DLS is the DOS client software for IBM LAN and Warp servers When you select DLS you must provide the following information User Name Machine ID Domain Name When you select DLS NetBIOS is automatically selected as well You cannot select both DLS and NetWare Client NetBIOS When you select NetBIOS device driver parameters cannot be set in LANAID You ...

Страница 50: ...t you can set along with their current values Parameters that are in conflict with other settings are noted The Hardware folder shows parameters of the PC that you cannot set but that might be useful to know 11 Click Suggest to have LANAID suggest non conflicting values 12 Click Change to select from the allowable values yourself 13 Click Store to save the settings You will be prompted to insert d...

Страница 51: ...lick Continue The Network Operating System Selection window appears LANAID identifies a network operating system and the directory in which the network operating system is installed Either confirm the displayed choice or select another operating system and type in the path to the network configuration file 3 Click Continue The View Adapter Configuration window appears There are two folder tabs Con...

Страница 52: ...he LANAID main window reappears 8 Click Exit to return to DOS 9 Reboot your PC See the section Running the Diagnostics Program in Chapter 5 to use the diagnostics utility Running LANAID From the Command Line If you want to do automated installations of LAN Client run the LANAIDC EXE program from the DOS command line Enter lanaidc h for help See the README TXT file on TokenDisk diskette 1 for more ...

Страница 53: ...e using a point enabler be sure that the memory that you use is excluded by the memory manager As a quick test you may want to comment out EMM386 EXE in your CONFIG SYS reboot and try the 3C389 PC Card again If the 3C389 PC Card functions you will have to edit the EMM386 EXE command to exclude some memory The 3C389 PC Card uses 8 KB of memory in two separate areas These memory areas may be consecu...

Страница 54: ...mode and lets Card Services determine what values are used by the driver If you reboot and still receive the alternating beep alarm there is a problem with Card Services Check your level of Card Services and ensure that it is the latest available If you are using a point enabler When you use a point enabler it is essential that the I O ports interrupt memory areas and slot number that are chosen b...

Страница 55: ...river signals you with an alternating beep when a Card Services call fails OS 2 NDIS Error Codes If a Card Services call fails and you are running OS 2 a problem is occurring during configuration of the 3C389 PC Card and you must review the LANTRAN LOG file in your IBMCOM subdirectory to determine what is wrong Depending on the error you may see one or more of the error codes listed in Table 5 1 a...

Страница 56: ...ailed to occur during initialization During initialization no interrupt occurred This can happen if you are using an enabler and it is setting an interrupt level that is different from the interrupt level TOKENCS COM is using Check to make sure that both interrupts are the same TOKENCS DOS 226 The ROM and shared RAM address ranges overlap The ROM and RAM memory areas are overlapping Check the sett...

Страница 57: ...as occurred You have heard an alternating tone and this message is posted to the panel This indicates that Card Services was unable to provide the resources requested Check your NET CFG parameters INT MEM 1 MEM 2 If they are not in NET CFG Card Services has a problem If they are specified in NET CFG comment REM them out and try again TOKENCS DOS 246 The DATA RATE specified in NET CFG must be eithe...

Страница 58: ...18I No action indicated DXMCS 21E An error occurred during configuration An error prevented DXMCSMOD from configuring the PC Card using the parameters entered in LSP INI Verify that the parameters entered in LSP INI do not conflict with other settings in the computer The possible conflicts are memory and interrupt settings DXMCS 22I No Card Services present DXMCSMOD cannot locate Card Services Ens...

Страница 59: ...etworks adapters icon The properties dialog for the 3C389 PC Card appears 7 Click the Resources tab of the dialog box There are three resources that must be correct before the 3Com Token Ring LAN PC Card will function correctly the Interrupt Request IRQ Memory Range and Input Output I O range The interrupt request value should be a value between 3 and 15 that does not conflict with any other devic...

Страница 60: ...f your machine and determine if there are any conflicts Make a note of your configured resources and compare them to the settings indicated by WINMSD Make corrections to your configuration as needed This is done by the following procedure 1 Right click Network Neighborhood 2 Select Properties 3 Select the Adapter tab 4 Select 3Com TokenLink Velocity PC Card and click Properties You can now change ...

Страница 61: ...test options the wrap test and the on ring test The wrap test ensures that the PC Card and cable hardware are functioning properly For this test connect the NIC and cable to the network to perform a wrap test through the hub or concentrator or insert a wrap plug no wrap plug is required if you have a shielded twisted pair cable connection to help isolate a failure to the NIC the cable or the wirin...

Страница 62: ...exadecimal format and represent the BRING_UP_CODE set by the 3C389 PC Card 0000 Initialization success 0020 Diagnostics could not be executed 0022 ROM diagnostics failed 0024 Shared RAM diagnostics failed 0026 Processor instruction test failed 0028 Processor interrupt test failed 002A Shared RAM interface register diagnostics failed 002C Protocol handler diagnostics failed 0040 PC Card s programma...

Страница 63: ...Error Codes If the open test provides a return code of 07 there will be a corresponding error code The open errors are returned in 2 bytes The high order byte is always 0 and the low order byte contains the following information The phase of testing in which the error was encountered is in the high order nibble half byte of the low order byte The error condition is in the low order nibble of the l...

Страница 64: ...uter operator Table 5 3 Phase Nibble Explanations Value Meaning 1n Lobe media test 2n Physical insertion 3n Address verification 4n Roll call poll neighbor notification 5n Request parameters Table 5 4 Error Condition Nibble Explanations Value Meaning n1 Function failure n2 Signal loss n3 Reserved n4 Frequency error see note n5 Time out n6 Ring failure n7 Ring beaconing n8 Duplicate node address n9...

Страница 65: ... different data rate A monitor contention claim token failure occurred The PC Card received a beacon MAC frame from thering 1 2 and 2b 2A Physical Insertion Remove Received The PC Card has received a remove ring station MAC frame indicating that a network management function has directed this PC Card to get off the ring 2a and 4 2D Physical Insertion No Monitor Detected RPL station is the first st...

Страница 66: ...irected this specific address to get off the ring 2a and 4 42 Ring Poll Signal Loss The PC Card has detected a 250 ms signal loss receiver cannot recognize signal indicating that an error condition has occurred since the PC Card successfully completed the ring signal recognition phase of the open operation 1 and 2a 45 Ring Poll Time Out The insertion timer expired before this function was complete...

Страница 67: ...ure The PC Card acting as an active monitor was unable to complete the ring purge function successfully This indicates that an error condition has occurred since the successful completion of monitor contention when this PC Card became the active monitor 1 and 2a 57 Request Parameters Ring Beaconing The PC Card has received a beacon MAC frame from the ring 1 and 2b 59 Request Parameters Parameter R...

Страница 68: ...he same delay between each try 2 After delaying at least 30 seconds check the PC Card configuration especially the PC Card data rate and retry the open 2a If this error persists direct the computer operator to contact the network administrator for assistance and provide Open Error information 2b If this error persists direct the computer operator to contact the network administrator for assistance...

Страница 69: ... on frame transmit or strip process 24 Unauthorized MAC frame 25 Maximum commands exceeded 26 Correlator not acceptable 27 Link not transmitting I frames status changed from link open 28 Transmit frame length not acceptable 29 Link retransmission in process buffers free 40 Station ID not acceptable 41 Protocol error link not in acceptable state for command ...

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Страница 71: ... using EMM386 look for DEVICE C DOS EMM386 EXE You must also consider your PC Card environment Point Enabler or Card and Socket Services as described in the sections that follow For more information on your memory manager and your configuration files refer to your PC s operating system manual Memory Managers with Point Enabler To prevent duplicate use of a memory location the memory range used by ...

Страница 72: ... D1FF X D800 DBFF Notice that the EMM386 line excludes the ranges that the POINTTR EXE enabler uses Memory Managers with Card and Socket Services To prevent duplicate use of a memory location the memory range used by your 3C389 PC Card must be excluded from the memory manager To do this you must edit your CONFIG SYS file In certain environments the installation program will add the exclude stateme...

Страница 73: ...of memory the 3C389 PC Cards and Card Services use The parameter is added to the Resource Map Utility line in your CONFIG SYS For example Using IBM Card Services On a PC using memory range C0000 CFFFF DEVICE C DOS EMM386 EXE NOEMS X C000 CFFF DEVICE C DOS DICRMU02 SYS MA C000 CFFF The Resource Map Utility driver name may be slightly different for the various PCs Consult your notebook user guide Us...

Страница 74: ...ard should be excluded from the memory manager line If the ADDR line is not used the driver will use the first available address on a 4 KB boundary for Card Services The memory manager line must exclude this area and the 3C389 PC Card memory area Expanded Memory Specification Expanded memory specification EMS requires 64 KB one page frame of contiguous memory which may cause you to move your 3C389...

Страница 75: ...X D000 D1FF X D800 DBFF FRAME C000 The token ring 3C389 PC Card uses D0000 D1FFF for 8 KB MMIO and D8000 DBFFF for 16 KB SRAM The FRAME parameter sets the base address of the EMS page frame the page frame uses C0000 CFFFF So no 3C389 PC Cards should be set to use memory in the range C0000 CFFFF Using IBM Card Services you can set the MA option such that a 64 KB block is free for the EMS page frame...

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Страница 77: ...or the card 4 Click Edit and then Change 5 Change the memory range to comply with the range of the card and then click Include When performing step 5 it may be necessary to change the exclude range specified in the EMM386 driver setting in the CONFIG SYS file 6 Click OK 7 Click the appropriate I O and IRQ ranges for the card and include their ranges as well by repeating the previous three steps 8 ...

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Страница 79: ... an operating PC The environments that support hot plugging also support hot swapping If you follow these guidelines no damage will occur to either your 3C389 PC Card PC or software when hot plugging To use the hot plugging features of this card you must Use Card and Socket Services CAUTION If you are using a point enabler do not attempt to unplug your card while the machine is powered on You migh...

Страница 80: ...resent The following sections describe in more detail the exact procedure to follow for each of the supported hot plugging environments Windows 95 NDIS 3 Windows 95 has built in support for hot swapping and suspend resume Windows 95 recognizes the 3C389 PC Card when it is inserted into a PCMCIA slot or the cable is attached to an already inserted 3C389 PC Card and loads the correct driver and conf...

Страница 81: ...x u or vlm u ipxodi u tokencs u lsl u 2 Remove the card from your machine Once the card is removed you can enter and exit suspend mode as often as you like before reinstalling the card It is best to reinstall the card while the machine is not in suspend mode After reinserting the card or resuming you can restart your network software by typing the following commands at the DOS prompt lsl tokencs i...

Страница 82: ...After you reinsert the card or resume you should have all of your LAN shared resources connected If you use CM 2 to connect to the host you will have to log on again One scenario that does not work is suspending and then removing the card The card will not be recognized when it is reinserted If you want to do something like this you must first remove the card and then suspend You can then resume l...

Страница 83: ... World Wide Web site 3Com FTP site 3Com Bulletin Board Service 3Com BBS 3ComFactsSM automated fax service World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and software library as well as s...

Страница 84: ... modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps To access the 3Com BBS using ISDN use the following number 1 408 654 2703 Country Data Rate Telephone Number Australia Up to 14 400 bps 61 2 9955 2073 Brazil Up to 14 400 bps 55 11 5181 9666 France Up...

Страница 85: ...ady Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources o...

Страница 86: ... 10800 61 00137 or 021 6350 1590 800 6161 463 82 2 3455 6455 00798 611 2230 0080 611 261 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax From the following European countries you may use the toll free numbers Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzer...

Страница 87: ...ephone Number Fax Number Asia Pacific Rim 65 543 6342 65 543 6348 Europe South Africa and Middle East 011 44 1442 435860 011 44 1442 435718 From the following European countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K ...

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Страница 89: ...ers installation 3 1 E error codes 5 3 diagnostic 5 10 DXMCSMOD 5 6 initialization 5 10 OS 2 NDIS 5 3 transmit 5 16 F fax service 3ComFacts D 3 H hot plugging 2 2 C 1 DOS NDIS C 3 DOS ODI C 3 OS 2 NDIS C 4 Windows 95 NDIS 3 C 2 hot swapping C 1 I IBM LAN Support Program Native Installation 3 15 installation inserting PC Card 2 1 removing PC Card 2 5 tips 2 1 K kit contents 2 1 L LANAID configuring...

Страница 90: ... 1 4 versus Card and Socket Services 1 7 R returning products for repair D 5 S shielded twisted pair 2 4 socket services 1 2 B 1 description 1 5 if using 2 1 versus point enablers 1 7 STP 2 4 super client drivers 1 2 1 7 suspend resume DOS ODI C 3 OS 2 NDIS C 4 SystemSoft Card B 1 T technical support 3Com URL D 1 bulletin board service D 2 fax service D 3 network suppliers D 3 product repair D 5 t...

Страница 91: ...y third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the noncompatibility is caused by a bug or defect in...

Страница 92: ... Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are ...

Страница 93: ...terference Install and use the equipment according to the instruction manual 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY 3COM CORPORATION 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO T...

Страница 94: ...NITED STATES GOVERNMENT LEGEND The Software is commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in this License Agreement which is 3Com s standard commercial license for the S...

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3Com 3C389, Руководство пользователя

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