154
A
PPENDIX
D: T
ECHNICAL
S
UPPORT
3Com FTP Site
Download drivers, patches, software, and MIBs across the Internet from
the 3Com public FTP site. This service is available 24 hours a day, 7 days a
week.
To connect to the 3Com FTP site, enter the following information into
your FTP client:
■
Hostname:
ftp.3com.com
■
Username:
anonymous
■
Password:
<your Internet e-mail address>
You do not need a user name and password with Web browser software
such as Netscape Navigator and Internet Explorer.
Support from Your
Network Supplier
If you require additional assistance, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, call the
3Com technical telephone support phone number at the location nearest
you.
When you contact 3Com for assistance, have the following information
ready:
■
Product model name, part number, and serial number
Содержание 3C16115-US - SuperStack 3 Webcache 1000
Страница 10: ......
Страница 16: ...16 ...
Страница 24: ...24 CHAPTER 1 INTRODUCING THE WEBCACHE ...
Страница 56: ...56 ...
Страница 66: ...66 CHAPTER 4 MANAGING THE WEBCACHE ...
Страница 74: ...74 CHAPTER 6 SECURITY ...
Страница 96: ...96 CHAPTER 10 SYSTEM DIAGNOSTICS ...
Страница 107: ...III COMMAND LINE INTERFACE Chapter 12 Command Line Interface ...
Страница 108: ...108 ...
Страница 127: ...IV PROBLEM SOLVING Chapter 13 Problem Solving ...
Страница 128: ...128 ...
Страница 136: ...136 CHAPTER 13 PROBLEM SOLVING ...
Страница 138: ...138 ...
Страница 146: ...146 APPENDIX A SAFETY INFORMATION ...
Страница 150: ...150 APPENDIX B CABLE SPECIFICATIONS AND PIN OUTS ...
Страница 158: ...158 APPENDIX D TECHNICAL SUPPORT ...
Страница 164: ...164 GLOSSARY ...
Страница 170: ...170 INDEX ...