Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
101
To log out of a dynamic hunt group using the NBX NetSet utility:
1
Go to
Group Memberships >
Hunt Groups
.
2
Select the hunt group from which you want to log out.
3
Click
Logout
.
To log in to all hunt groups of which you are a member:
1
Go to
Group Memberships >
Hunt Groups
.
2
Click the
Login all
button.
To log out of all hunt groups of which you are a member:
1
Go to
Group Memberships >
Hunt Groups
.
2
Click the
Logout all
button.
Calling Groups
One type of hunt group is the
Calling Group
.
Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group,
follow the steps in
“Hunt Groups”
earlier in this chapter.
Figure 5
shows the path of a call coming in to a calling group.
Figure 5
Sample Calling Group Configuration
6
1
Incoming Telephone Call
2
Telephone #1
3
Telephone #2
4
Telephone #3
5
After a specified number of rings with no answer
6
Receptionist
Содержание 3101
Страница 18: ...18 CHAPTER 1 GETTING STARTED ...
Страница 24: ...24 CHAPTER 2 3COM 3101 AND 3101SP BASIC TELEPHONES ...
Страница 44: ...44 CHAPTER 4 NBX MESSAGING ...
Страница 90: ...90 CHAPTER 6 PERSONALIZING YOUR TELEPHONE ...
Страница 122: ...122 CHAPTER 7 GETTING MORE FROM YOUR TELEPHONE SYSTEM ...
Страница 146: ...146 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE ...
Страница 154: ...154 INDEX ...