T
ROUBLESHOOTING AND
O
NLINE
H
ELP
R
ESOURCES
60
Diagnosis:
You may have a poor line connection.
Possible Solution:
Place the call again. Calls are routed differently
each time. To verify a valid phone connection,
enter RapidComm’s Terminal mode, type
ATX3DT18479825092
(the 3Com BBS), and press
ENTER
. If you
are required to dial a 9 to get outside
telephone access, make sure that you
include
a 9 before
in the above number so you would
instead type ATX3DT
9
18479825092. This
string bypasses the dial tone, allowing a
connection if the modem is functioning
properly.
PROBLEM:
Both modems sound like they
exchange carrier signals but fail to
establish a link.
Diagnosis:
You may have a poor line connection.
Possible Solution:
Try placing the call again. The phone company
routes calls differently each time. To verify a
valid phone connection, enter RapidComm’s
Terminal mode and type
ATX3DT18479825092
and press
ENTER
(the phone number is the 3Com BBS). Include a
9 in the above phone number (inserted
immediately before the 1.) if you need to dial 9
to obtain outside phone access. This string
bypasses the dial tone, allowing a connection if
the modem is functioning properly.
