R
EGULATORY
I
NFORMATION
97
warranty, or the exclusion or limitation of
incidental or consequential damages, so the
above exclusion or limitation may not apply
to you.
To obtain service under this limited warranty,
contact the 3Com Technical Support
Department at 847-982-5151 or by mail at
3Com, 7770 N. Frontage Road, Attn.:
Technical Support Dept., Skokie, Illinois
60077-2690. You will be given a Service
Repair Order (“SRO”) number to help U.S.
Robotics keep track of your limited warranty
request. Once you have received your SRO
number, take or send the product, postage
prepaid and insured, to 3Com, Attn: RMA,
[your SRO#], 6201 W. Oakton, East Dock,
Morton Grove, IL 60053. Pack the modem in
a strong corrugated cardboard box with plenty
of packing material. DO NOT send the
modem back in its original box. DO NOT
send anything but the modem (do not send
back the power supply, CD-ROM,
documentation, etc.). If possible, send the
modem via a courier capable of tracking the
progress of the shipment. Include proof of the
date of purchase. IMPORTANT: If you send
your unit, pack it securely, and be sure that
your SRO number is visible on the outside of
the package.
