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Contents

 

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  iv

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Document Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Style Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
v

CHAPTER 1 

Introducing the HomePortal Intelligent Gateway. . . . . . . . . . . . . . . . . . . . 1

Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

CHAPTER 2 

Installing the HomePortal Intelligent Gateway . . . . . . . . . . . . . . . . . . . . . . 3

Determining Gateway Location  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the Power Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting Your Computer to the Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting through Local Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting through Wireless  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Broadband Interface through DSL port. . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Broadband Interface through the Ethernet Port . . . . . . . . . . . . . . . . . 6
Connecting VoIP Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting IPTV Set-top Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CHAPTER 3 

Troubleshooting Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connection Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
VoIP Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
LAN Issues  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10

APPENDIX A 

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telecommunication Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Internal Telephone Ports (VoIP)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Location – Electrical Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12

FCC / Industry Canada Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Part 15 of FCC Rules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
TIA 968 (Part 68 of FCC Rules) / IC CS-03 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
MPE/SAR/RF Exposure Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13

Содержание HomePortal 5012NV

Страница 1: ...HomePortal Intelligent Gateway Installation Guide Supported Hardware Platform 5011NV 5012NV...

Страница 2: ...CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to th...

Страница 3: ...5 Connecting the Broadband Interface through DSL port 6 Connecting the Broadband Interface through the Ethernet Port 6 Connecting VoIP Interface 7 Connecting IPTV Set top Box 8 CHAPTER 3 Troubleshoot...

Страница 4: ...igent Gateway chapter includes the steps to connect the various interfaces of the gateway and the illustrations depicting those steps Style Conventions The following style conventions are used in this...

Страница 5: ...able from the 2Wire Web site http support 2wire com index php Monospace Command syntax and code Monospace Italic Variables within command syntax and code Agile Part Number Description 5100 000899 000...

Страница 6: ...lity partners to offer wireline wireless service convergence VoIP capabilities include full SIP ALG and back to back SIP user agent proxy to support additional ATA adapters GSM UMA 3GPP and IMS SCCAN...

Страница 7: ...n Figure 2 Setup for Ethernet Broadband Connection Note It is recommended to contact your ISP before configuring VoIP services on the gateway VoIP is configurable only if your ISP activates the releva...

Страница 8: ...ion Place your gateway at least 5 feet 1 52 meters from cordless phones microwave ovens or other electronic devices to avoid potential interference and more than 6 inches 15 24 centimeters away from y...

Страница 9: ...le and wireless AP Connecting through Local Ethernet The gateway has four Ethernet ports for connecting computers or devices to the gateway Use the Ethernet interface s on the gateway to create a home...

Страница 10: ...the available wireless network connections Use the network adapter client or Windows Wireless Network Connection wizard to view the wireless connections 3 Select the network name of the gateway from...

Страница 11: ...end to the DSL port of the filter which must be plugged into the ADSL enabled wall jack outlet Once the gateway recognizes the ADSL connection the Broadband LED blinks green for a brief period of time...

Страница 12: ...ured on Line 1 the Voice 1 LED turns steady green and flickers when the associated phone is active Figure 8 VoIP Connection without Splitter 2 To connect two phones a Connect one end of the line split...

Страница 13: ...e end of the Ethernet cable to the Local Ethernet port of the gateway 2 Connect the cables s other end to the Ethernet port of the set top box As soon as the gateway recognizes the set top box the rel...

Страница 14: ...Ethernet cable connection on the gateway and the phone jack and make sure it is securely seated in both ports SERVICE LED blinking Internet service not activated Contact your ISP to activate Internet...

Страница 15: ...phone is in the Active mode If the issue persists contact the ISP Issue Possible Cause s What to Do Unable to connect to the gateway through the local Ethernet port Loose Ethernet cable connection Ch...

Страница 16: ...to this port for example via Voice 1 2 port should be UL Listed and the connections shall be made in accordance with Article 800 of the NEC Location Electrical Considerations Equipment Repairs Do not...

Страница 17: ...e 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital...

Страница 18: ...e FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the t...

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