Declaration of Conformity
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HomePortal® 5011NV/5012NV Intelligent Gateway Installation Guide
Regulatory Information
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive
RENs on the telephone line may result in the device not ringing in response to an incoming call. In most, but not
all areas, the sum of the RENs should not exceed five (5.0) / L’indice d’équivalence de la sonnerie (IES) sert à
indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La
terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition
que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
To be certain of the number of devices that may be connected to the line, as determined by the total RENs,
contact the telephone company to determine the maximum RENs for the calling area.
This product cannot be used on telephone-company-provided coin service. Connection to Party Line Service is
subject to state tariffs.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack that is
Part 68 compliant. If this equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the
telephone company will provide advance notice in order for you to make the necessary modifications to
maintain uninterrupted service. If trouble is experienced with this equipment, please contact 2Wire, or your local
2Wire distributor or service center in the U.S.A. for repair and/or warrant information. If the trouble is causing
harm to the telephone network, the telephone company may request you to remove this equipment from the
network until the problem is resolved. No repairs can be done by a customer on this equipment. It is
recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected.
This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
MPE/SAR/RF Exposure Information
This device was verified for RF exposure and found to comply with Council Recommendation 1999/519/EC and
FCC OET-65 RF exposure requirements. This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment.
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While this device is in operation, a separation distance of at least 20 cm (8 inches) must be
maintained between the radiating antenna inside the EUT and the bodies of all persons exposed to
the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or
the device is not permitted. Doing so may result in the installed system exceeding RF exposure
requirements. This device must not be co-located or operated in conjunction with any other antenna
or radio transmitter. Installers and end users must follow the installation instructions provided in this
guide.
