2Wire HomePortal 1500CW, Руководство пользователя

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9
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Chapter
9
9 Troubleshooting HomePortal
This chapter describes some problems you may encounter with your HomePortal
network, and it provides suggestions for solving these problems. In most cases,
you'll be able to diagnose and solve these problems quickly and easily, following
the suggestions provided.
If you’re having a problem with your HomePortal network, please check this
chapter first to see if the problem is included here. Then check 2Wire’s online
Troubleshooting system before contacting the 2Wire Customer Care Center. If the
problem you’re having is not covered here or online or if the suggestions provided
do not solve the problem, then please don’t hesitate to contact us.
Troubleshooting installation
I’m not sure whether my computer has a network adapter that can work with
the HomePortal.
To check Windows 95, Windows 98, and Windows ME:
1.
On your desktop, right-click
My Computer
.
2.
Select
Properties
, then click the
Device Manager
tab.
3.
Double-click
Network adapters
and verify that an Ethernet, HomePNA, or
wireless adapter is listed.
4.
If one of these adapters is not listed, install or reinstall an adapter on this
computer.
Consult the manufacturer’s documentation for installation instructions.
To check Windows NT 4.0 and Windows 2000:
1.
Right-click
Network Neighborhood
.
2.
Select
Properties
.