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2N 5023001E, Руководство пользователя

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2N TELEKOMUNIKACE a.s., www.2n.cz

85/92

Problem

Solution

2N  EasyGate IP 

®

fails to communicate with 

.

2N  Elevator Center

®

Use USB for login to the device.

 For the most frequently asked questions refer to 

.

faq.2n.cz

Содержание 5023001E

Страница 1: ...www 2n cz 2N EasyGate IP LTE gateway User Manual Version 1 1 0 ...

Страница 2: ...marks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies ...

Страница 3: ...ficate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products The 2N is the holder of the Type certificate of the TÜV SÜD Czech company ...

Страница 4: ...erms and Symbols Used 2 Device Installation 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Overview of Connectors 2 5 Overview of LED Indicators 2 6 RESET Button Function 3 Phone Line Tones Operational Tones 4 Web Interface Login 4 1 2N Elevator Center 4 2 2N EasyGate IP Web Configuration Utility ...

Страница 5: ...4 1 SIP Security 5 4 2 SIP miscellaneous 5 5 NTP 5 6 Telephony Dialing 5 6 1 Babycall 5 6 2 Pulse Dialing 5 6 3 Dial Tone 5 6 4 Busy Tone 5 6 5 Continuous Tone 5 6 6 Ring 5 6 7 Miscellaneous 5 7 Services Signaling 5 8 Maintenance Configuration 5 8 1 Firmware 5 8 2 Batteries 5 8 3 Temperature Monitor 5 8 4 System 5 8 5 Logs 6 Function and Use 6 1 Phone Calls 6 2 SIP Calls 6 3 VoLTE Calls 6 4 GSM UM...

Страница 6: ...2N TELEKOMUNIKACE a s www 2n cz 6 92 8 Supplementary Information 8 1 Troubleshooting 8 2 Directives Laws and Regulations 8 3 General Instructions and Cautions ...

Страница 7: ... the product outline its application 2N EasyGate IP options and highlight the advantages following from its use The section also includes safety precautions Here is what you can find in this section 1 1 Product Description 1 2 Components and Associated Products 1 3 Terms and Symbols Used ...

Страница 8: ... communicator answering machine etc When connected to the 2N Elevator center cloud service the gateway shows an extended functionality including remote management auto provisioning real time device state monitoring and others Basic Functions Calling VoIP VoLTE CS calls Data transmission Autonomous battery operation Remote management via 2N Elevator Center automatic configuration bulk update remote...

Страница 9: ...rface Part No 5023011E US AU 2N EasyGate IP LTE VoIP FXS port Aku 100 240V 1A AU plug IP gateway for voice transmission with FXS interface Part No 5023101E US AU 2N EasyGate IP Lift LTE VoIP FXS port modem Aku 100 240V 1A EU plug IP gateway for voice transmission with FXS interface Part No 5023111E US AU 2N EasyGate IP LTE VoIP FXS port modem Aku 100 240V 1A EU plug IP gateway for voice transmissi...

Страница 10: ...c dialing of up to six numbers Factory default announcements are played back Lift identification message customization option Part No 919640X Same as 919640 includes LED microphone a speaker connected via cables Part No 919618 Same as 919640 stainless steel cover plate Part No 919645 2N Lift1 Compact Basic model Provides automatic dialing of up to six numbers Factory default announcements are play...

Страница 11: ...2N TELEKOMUNIKACE a s www 2n cz 11 92 Associated Devices Part No 919645WBE 2N Lift1 Compact Same features as 919645 Buttonless version ...

Страница 12: ...anual Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Страница 13: ...section describes the and its installation 2N EasyGate IP product Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Overview of Connectors 2 5 Overview of LED Indicators 2 6 RESET Button Function ...

Страница 14: ...l bracket 2x Dowel 6 mm with screws 4 5 x 40 mm 1x Screw for fitting the device in the holder 1x Antenna 1x FXS cable 1x Power supply 1x Brief Manual 4x NiMH type AA 1 2 V 2100 mAh battery 1x 2 pin terminal 1x 3 pin terminal Installation Conditions 2N EasyGate IP is designed for vertical mounting Install with respect to the signal strength check the LED 2N EasyGate IP indicator status or display t...

Страница 15: ...sive gas acid vapors solvents etc 2N EasyGate IP is not designed for environments with high vibrations such as means of transport machine rooms etc Make sure there is enough free space above and under for 2N EasyGate IP cabling and flowing air to conduct heat away An improper placing of or the antenna near television 2N EasyGate IP broadcasting or other high frequency sensitive devices may have an...

Страница 16: ... www 2n cz 16 92 2 2 Mechanical Installation 2N EasyGate IP is designed for mounting on a vertical surface using a DIN rail bracket 35 mm or a wall bracket using screws fitted to the bracket mounting holes DIN Rail Mounting ...

Страница 17: ...de from the top into the bracket profile A and fit its 2N EasyGate IP position with a screw B Wall Installation Use the bracket and two dowels with screws included in the package to install 2N on a wall Drill holes in a selected place and selected height of the wall EasyGate IP and insert the dowels Pass the screws through the bracket holes and screw them into the dowels in the wall Now all you ha...

Страница 18: ...the allowed voltage range and polarity have to be maintained according to the technical parameters In the case of a power failure four NiMH size AA 1 2 V 2000 mAH batteries inside the device provide power backup and thus normal operation of the device As part of the device this battery pack is placed on the bracket bottom side and covered with a plate fitted with a screw The cell polarity is indic...

Страница 19: ...of as hazardous waste in accordance with the local regulations Antenna Connection Screw the enclosed antenna into the SMA antenna connector Tighten the antenna connector gently with your hand never use a wrench SIM Card Installation Insert a SIM card Mini SIM size without PIN request into the SIM1 slot on the device bottom side Push the SIM card to fix its position in the SIM slot A properly inser...

Страница 20: ...com can be connected to any 2N EasyGate IP standard phone answering machine or other terminal equipment equipped with an FXO interface PBX Connection Connect to an unused line of your PBX FXO Configure the PBX in 2N EasyGate IP such a manner that the outgoing GSM calls are routed to 2N EasyGate IP ...

Страница 21: ... NO and NC after voltage is applied to the coil NC Normally Closed contact that is connected with the COM contact at relax INPUT Shorting input Not used for voltage connection RS232 Used for connecting the device with the serial bus in some controller types e g TX output from 2N EasyGate IP RX input to 2N EasyGate IP GND grounding RESET A short press restarts the device A long press 20 s resets th...

Страница 22: ...na connector SIM2 Secondary SIM card slot for primary SIM backup at signal loss POWER Power supply connector EXT BATTERY Connector for remote connection of 4 external NiMH batteries outside the device Power is withdrawn from the external battery automatically in the case of an electrical power failure Make sure that the internal batteries are removed before connecting external batteries O I Device...

Страница 23: ...power Red HW error When an HW error is indicated by a red LED request rectification or compensation from your distributor Green battery power Yellow battery removal required two year life exceeded Yellow flashing once in 1 s 0 5 s 0 5 s battery error No light device off Network Blue primary SIM card used Yellow secondary SIM card used Function Light on connected to network Flashing once in 1 s dis...

Страница 24: ...mobile voice channel Function No light on hook Flashing once in 1 s on hook dialing incoming call ringing in progress Light on active call Data Blue connected to 4G network Green connected to 3G network Yellow connected to 2G network Function Flashing once in 3 s Internet connection in progress criteria connection to My2N Flashing once in 1 s SIP Proxy connection in progress ...

Страница 25: ...ted Signal Indication of signal strength LED count and used technology first LED color Yellow 2G Green 3G Blue 4 G The signal LED indicators also indicate such action statuses as factory reset restart firmware upgrade the other statuses have not been implemented yet 4 7 ...

Страница 26: ... factory default values press and hold the RESET button for approximately 20 seconds until the separate red LED indicator in position 1 among the signal LEDs goes on Now release the RESET button to reset the factory default values While the RESET button is being pressed the blue power LED indicator is on Restart To HW restart the device press the RESET button shortly The HW restart is indicated by...

Страница 27: ...ate IP Refer to the list below for behavior at factory default values The tone frequency is 425 Hz Dial tone continuous tone or as configured Ringing tone the called user is alerted this tone generated by the network Busy tone or as configured Transmitted in any of the following cases the called user is busy the called user has hung up call clearing ...

Страница 28: ... TELEKOMUNIKACE a s www 2n cz 28 92 4 Web Interface Login There are two login options for refer to the subsections below 2N EasyGate IP 4 1 2N Elevator Center 4 2 2N EasyGate IP Web Configuration Utility ...

Страница 29: ...ACE a s www 2n cz 29 92 4 1 2N Elevator Center 2N Elevator Center a licensed cloud service is used for remote 2N EasyGate IP management and web interface access Contact your 2N distributor for the service access data ...

Страница 30: ... web configuration page which is 2N EasyGate IP c o n n e c t e d v i a a l o c a l U S B p o r t The instructions below apply to tool version 1 8 and higher We do not recommend that a version lower than 1 7 be used Caution Just a single active USB connection is supported If multiple devices are connected keep just one connected 2N EasyGate IP Installation Select the 2N_EasyGate_IP_Web_configurati...

Страница 31: ...tract 3 Use Connect the adapter to 2N EasyGate IP Turn on 2N EasyGate IP Connect to a PC using a USB USB A USB C cable 2N EasyGate IP Expand the usb web config zip archive to display the extracted file folder Execute the run cmd file in this folder ...

Страница 32: ...2N TELEKOMUNIKACE a s www 2n cz 32 92 The required adb tools are extracted in the first run If is already connected via USB its web page will be displayed 2N EasyGate IP automatically ...

Страница 33: ...or 2N EasyGate IP example execute the run cmd file again For the first login enter as the username and as the password You will be Admin 2n prompted to change the default password upon your web interface login to be able to edit configuration Password Change Make sure that your password has 8 characters at least including one lower case letter one upper case letter and one digit ...

Страница 34: ...figuration change requires saving or device restart No EasyGate IP change will be set without saving 5 1 Status 5 1 1 LED 5 2 Network SIM1 5 2 1 SIM2 5 2 2 VoLTE 5 2 3 WWAN 5 2 3 1 Data Connection 5 2 3 2 Backup 5 3 My2N Basic Settings 5 3 1 My2N Security 5 4 SIP Basic Setup 5 4 1 SIP Security 5 4 2 SIP miscellaneous 5 5 NTP 5 6 Telephony Dialing ...

Страница 35: ...ing 5 6 1 Babycall 5 6 2 Pulse Dialing 5 6 3 Dial Tone 5 6 4 Busy Tone 5 6 5 Continuous Tone 5 6 6 Ring 5 6 7 Miscellaneous 5 7 Services Signaling 5 8 Maintenance Configuration 5 8 1 Firmware 5 8 2 Batteries 5 8 3 Temperature Monitor 5 8 4 System 5 8 5 Logs ...

Страница 36: ... in the right hand upper corner The menu clearly shows all current information on the device Status Firmware version gives the firmware version uploaded to the device UTC current time for the installation site Uptime device operation time Network name active SIM card provider s network name Data information on data connection availability connected disconnected SIM error My2N information on My2N c...

Страница 37: ...SIM Error SIM Error is displayed whenever a SIM card is not inserted properly or the inserted SIM card requires a PIN code If the data status reports disconnected it probably means that the SIM card data credit has been exhausted 5 1 1 LED ...

Страница 38: ...hecked physically Refer to 2 5 Overview for LED indicator details of LED Indicators Power information on the device power supply Network information on the network status Line information on the line status active call or ringing hung up rejected Data information on the network connection status and data transmission rate Signal information on the signal intensity level 1 4 ...

Страница 39: ... slot enable disable the SIM card function APN arameter for Internet access setting p Check the correct APN value for the setting at your provider s Authentication type will be implemented in the future Username will be implemented in the future Password will be implemented in the future Caution Data cannot be connected to the device unless the correct APN value is added 5 2 1 SIM2 5 2 2 VoLTE 5 2...

Страница 40: ...M2 backup if available Refer to 5 2 3 2 Network for parameter details WWAN Backup SIM slot enable disable the SIM card function APN arameter for Internet access setting p Check the correct APN value for the setting at your provider s Authentication type will be implemented in the future Username will be implemented in the future Password will be implemented in the future Caution Data cannot be con...

Страница 41: ... device IMS status display the LTE call forwarding status MBN auto selection enable the automatic setting of the provider s profile MBN select set the provider s profile name for the VoLTE function MBN file multi boot binary firmware it is necessary to upload the MBN file supplied by the provider for the provider network identification Caution It is necessary to upload the MBN firmware supplied by...

Страница 42: ...ork infrastructure of mobile providers for providing users with wireless connections in large areas This folder helps you select the provider network technology via which calls are to be forwarded and enable disable data connection The folder displays information on ther currently active SIM cards Network name display the provider s network name ...

Страница 43: ...hnology currently used network technology Signal quality will be implemented in the future Network status current provider network connection status Active SIM slot display the slot in which the SIM card is inserted that allows for the current calling function SIM status active SIM card status Enable enable disable the mobile provider s data Data connection display the current data connection stat...

Страница 44: ...WAN connection and helps you add the preferred primary and secondary DNS Domain Name System Enable data enable disable data connection Data connection display the current data connection status IP current IP address Gateway network gateway address Preferred DNS1 complete the preferred DNS1 IP address If no preferred DNS1 is ...

Страница 45: ...pleted DNS2 supplied by the provider wil be used DNS1 DNS address supplied by the provider DNS2 DNS address supplied by the provider TX packets count of transmitted packets RX packets count of received packets TX dropped packets count of packets lost corrupted during transmission RX dropped packets count of packets lost corrupted during reception TX bytes exact consumption of sent data in bytes RX...

Страница 46: ...nable service enable disable the primary SIM card backup function in the case of a poor or lost signal Network name active SIM card provider s network name Active SIM slot display the slot in which the SIM card is inserted that allows for the current calling function Signal SIM1 information on the SIM1 signal strength Signal SIM2 information on the SIM2 signal strength Signal limit set the minimum...

Страница 47: ...he deteriorated or lost signal after which the SIM2 backup shall be switched on Note As set by default if the secondary SIM2 card connection values are better than those of the primary SIM1 will stay in 2N EasyGate IP connection with the secondary SIM2 for 24 hours until it tries to reconnect with the primary SIM1 card again If the secondary SIM2 card connection values are equal to or worse than t...

Страница 48: ...f the 2N Elevator Center 2N EasyGate IP devices Service enable disable device management using via 2N Elevator Center My2N State My2N cloud service connection status Device identifier identifier assigned to the Company created in My2N Device type type in the My2N internal database 2N EasyGate IP Tunnel server tribble tunnel URL for My2N connection Tunnel port tribble tunnel port ...

Страница 49: ...2N TELEKOMUNIKACE a s www 2n cz 49 92 Certification server address of the knocker that is used for 2N Elevator Center connection via My2N Certification port certification port number 5 3 1 My2N Security ...

Страница 50: ...asyGate IP 2N Elevator Center CA certificate download the My2N CA certificate Device certificate download the device certificate Certificate fingerprint device certificate identifier stored in the My2N database Delete certificate remove the SIP certificate from To re 2N EasyGate IP upload a device certificate identifier remove the device first and then add it in the My2N device list ...

Страница 51: ... and save the settings Complete the phone number and authorization ID if different from the phone number Enter the password paying attention to the lower upper case Complete the SIP server address This is the way to SIP registration Check the SIP status on this folder or the Status folder where general information on the device is displayed Service enable disable SIP calls State SIP status ...

Страница 52: ... automatic selection for connection with the other party Local port set the local port Value 0 is used for automatic selection for connection with the other party Registration enable enable disable registration by SIP calls Registration expire set the re registration timeout Transport type select the SIP signaling method UDP the most frequently used insecure signaling protocol TLS secure protocol ...

Страница 53: ...e Device certificate download the device certificate Certificate fingerprint device certificate identifier CSR GENERATOR generate the CSR public key DELETE CERTIFICATE delete the CSR public key generated Common Name CN add the name for software identification PKI status CSR public key generator status Device CSR download the public key from a CSR device New CA certificate upload a new CA certifica...

Страница 54: ...2N TELEKOMUNIKACE a s www 2n cz 54 92 New CA certificate upload a new CA certificate New device certificate upload a new device certificate ...

Страница 55: ... helps you set other tone dialing properties DTMF transmission set the DTMF transmission method inBand RTP DTMF info RFC 2976 Auto delay set the sound delay timeout in ms in the range of 0 to 2000 ms Used for DTMF suppression in the voice channel The minimum DTMF suppression timeout is 50 ms ...

Страница 56: ... addresses which can be changed If you disable the NTP server time synchronization will get time from the active SIM card 2N EasyGate IP provider Service enable disable time synchronization from the NTP server Server 1 complete URL for the selected primary NTP server Server 2 complete URL for the backup NTP server in case Server 1 is unavailable Server 3 complete URL for the backup NTP server in c...

Страница 57: ...to wait for the next 2N EasyGate IP dialing Outgoing calls set the outgoing call type Barred outgoing calls are barred SIP voice combination of SIP and voice outgoing calls is allowed Voice voice outgoing calls are only allowed SIP SIP outgoing calls are only allowed 5 6 1 Babycall 5 6 2 Pulse Dialing 5 6 3 Dial Tone 5 6 4 Busy Tone 5 6 5 Continuous Tone 5 6 6 Ring 5 6 7 Miscellaneous ...

Страница 58: ...he dialing end and starts setting up a call to the predefined phone number from this moment on behaves as if dialing was terminated in a standard 2N EasyGate IP outgoing call Any dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made Enable enable disable the Babycall function automatic call without dialing Time set the time interval between the li...

Страница 59: ...m pulse width The default value is 30 ms Minimum pulse width set the time value for the maximum pulse width The default value is 60 ms Minimum delay set the time value for the minimum inter pulse delay The default value is 10 ms Maximum delay set the time value for the maximum inter pulse delay The default value is 80 ms Time to reset dial set the timeout value for dialing clearing I e line cleari...

Страница 60: ...Dial Tone The Dial Tone folder helps you set the dial tone parameters Frequency 1 set the dial tone frequency The default value is 452 kHz Frequency 2 set the dial tone frequency Modulation set the dial tone modulation continuous 320 320 640 640 ...

Страница 61: ...one The Busy Tone folder helps you set the dial tone parameters Frequency 1 set the busy tone frequency The default value is 452 kHz Frequency 2 set the busy tone frequency Modulation set the busy tone modulation 330 330 200 200 250 250 375 375 500 500 ...

Страница 62: ... 2n cz 62 92 5 6 5 Continuous Tone The Continuous Tone folder helps you set the continuous tone parameters Frequency 1 set the continuous tone frequency The default value is 452 kHz Frequency 2 set the continuous tone frequency ...

Страница 63: ... you set the ringtone parameters Frequency set the ringing tone frequency The default value is 50 Hz Modulation set the ringing tone modulation in ms 2000 4000 1000 4000 400 200 400 2000 1500 3500 2000 4000 Voltage set the ringing tone voltage The default value is 42 Vrms ...

Страница 64: ...meters RX gain set the receiving line gain The default value is 2 dB TX gain set the transmission line gain The default value is 2 dB Line impedance set the FXS line impedance Tone volume set the DTMF tone volume Allow AGC enable disable Automatic Gain Control for the line signal DTMF mute time set the tone dialing muting ...

Страница 65: ...sed FXS line break function the FXS line is disconnected in the case of wireless network disconnection or battery failure disabled the FXS line is not disconnected in the case of power or wireless network failure power failure the FXS line is disconnected in approx 3 s in the case of battery failure wireless network failure the FXS line is disconnected in the case of wireless network disconnection...

Страница 66: ...2N TELEKOMUNIKACE a s www 2n cz 66 92 FXS line break state state of the relay The values are active inactive ...

Страница 67: ... E Europe US America AU 2N EasyGate IP Australia Configuration download download the current device configuration file for backup if necessary Configuration upload upload the configuration file into the device Save counter count of configuration changes made SAVE CONFIG save the downloaded configuration to the device FACTORY RESET reset the device factory default values 5 8 1 Firmware 5 8 2 Batter...

Страница 68: ...es Commit date last change date of the current FW version Repository commit repository identifier for the FW version currently in use Build date FW version creation date License agreement End User License Agreement EULA Library licenses list of third party opensource libraries used in 2N EasyGate IP URL for download complete URL for FW download Upload file select a file to be uploaded to the devic...

Страница 69: ...e real capacity value for the batteries Installation time complete the back up battery installation date Lifetime set the service lives for ther batteries The default value is 730 days i e 2 years Powered by information on the possible power supply Status current battery state Voltage current battery voltage Charge current charging current value if the power supply adapter is used Charge current c...

Страница 70: ...70 92 Charge current consumption during operation of the device Time to replacement remaining time before battery replacement Caution Only rechargeable batteries can be used The package includes 4 NiMH type AA 1 2 V 2000 mAh batteries ...

Страница 71: ... IP Enable enable disable sending of device temperature information to My2N Temperature current temperature of the device State state of the device with respect to the set limits Lower limit set the temperature low value Upper limit set the temperature high value Hysteresis set the temperature range in which the state will be changed ...

Страница 72: ...r serial number of the device IMEI IMEI of the device USB connection enable disable the USB connection option The default value is temporarily allowed USB unblocking set the USB unblocking option RESTART start the device restart The SW restart is indicated by the signal status LEDs on the device The first registration of to via My2N is followed 2N EasyGate IP 2N Elevator Center by automatic disabl...

Страница 73: ... USB push the RESET button on the device bottom side Refer to Subs 2 6 for a RESET Button Function detailed procedure After the procedure is met reset the device with a short press of the RESET button Allowed temporarily allowed NO Connection to the device via USB is possible Forbidden Connection to the device via USB is not possible To get access to the device push the RESET button on the device ...

Страница 74: ...isable the log archiving function Archive quota set the storage size When the set limit is exceeded the oldest logs will be deleted automatically to provide capacity Archived protocol download all the logs recorded historically from the archiving function start Application state application state value Caution A permanent log archiving enable is not recommended This function is recommended for tro...

Страница 75: ...a s www 2n cz 75 92 6 Function and Use This section describes the basic and extending functions of 2N EasyGate IP Here is what you can find in this section 6 1 Phone Calls 6 2 SIP Calls 6 3 VoLTE Calls 6 4 GSM UMTS Calls ...

Страница 76: ... connection setup If the called user is available you will hear the ringing tone If the called user is engaged you will hear the busy tone or any of the GSM provider s messages When the called user answers the phone a call is established The Line LED is permanently on during the call Hang up to end the call The Line LED goes off If the called user is the first to hang up you will hear the busy ton...

Страница 77: ...NIKACE a s www 2n cz 77 92 behaves as if dialing was terminated in a standard outgoing call Any EasyGate IP dialing during the Babycall timeout countdown cancels this function and a standard outgoing call is made ...

Страница 78: ...Service and save the setting Complete the phone number and authorization ID if different from the phone number Enter the password paying attention to the lower upper case Complete the SIP server address If 0 is set by default the setting is same as in 5060 This is the way to SIP registration Check the SIP status on the SIP Basic Settings card or the Status card which provides general information o...

Страница 79: ...2N TELEKOMUNIKACE a s www 2n cz 79 92 Caution Make sure that is registered to make calls via SIP This 2N EasyGate IP means that peer to peer calls cannot be made ...

Страница 80: ...ilable wherever there is an LTE signal Turn on the IMS function on the Network VoLTE card to enable the VoLTE function in the device Data is enabled by the device by default use the Network WWAN card to change the setting Make sure that the Network technology value on the WWAN card is always LTE i e connection to LTE network for the VoLTE calls ...

Страница 81: ...2N TELEKOMUNIKACE a s www 2n cz 81 92 This is how the VoLTE calls are set ...

Страница 82: ...2N TELEKOMUNIKACE a s www 2n cz 82 92 6 4 GSM UMTS Calls To make GSM UMTS calls change the outgoing call type from SIP voice to Voice in the Telephony Dialing folder ...

Страница 83: ...83 92 8 Supplementary Information This section describes supplementary information on the product Here is what you can find in this section 8 1 Troubleshooting 8 2 Directives Laws and Regulations 8 3 General Instructions and Cautions ...

Страница 84: ...ertion Check the inserted SIM card for PIN request Check the antenna connection Make sure that the installation site has a good network signal No tone can be heard after off hook Check the telephone line connection The device may not be initialized after the start approx 20 s after power up Check the power and wireless failure settings in the Service Signaling folder 2N EasyGate IP does not commun...

Страница 85: ... TELEKOMUNIKACE a s www 2n cz 85 92 Problem Solution 2N EasyGate IP fails to communicate with 2N Elevator Center Use USB for login to the device For the most frequently asked questions refer to faq 2n cz ...

Страница 86: ...s to the following directives and regulations 2014 53 EU for radio equipment 2014 33 EU for lifts and safety components for lifts 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2012 19 EU on waste electrical and electronic equipment ...

Страница 87: ...on of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactur...

Страница 88: ...ic Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufact...

Страница 89: ...plied adapter is used the power supply must meet the SELV standard criteria Configuration and upgrade Local WEB UI via USB Cloud service 2N Elevator Center Antenna Connector type SMA Impedance 50 Ohms Line interface Interface type FXS with screw terminal block Telephone network 4G LTE bands EU EC21 E B1 B3 B5 B7 B8 B20 UMTS WCDMA bands EU EC21 E 850 900 2100 MHz GSM bands EU EC21 E EGSM 900 MHz GS...

Страница 90: ...hanical properties Dimensions 195 x 119 x 61 mm Weight 600 g Operating relative humidity up to 90 non condensing IP cover IP43 Operating temperature 40 C to 85 C LED statuses power telephone network FXS line data signal level Certifications EN 62368 1 EN 81 28 EN 301489 1 EN 301489 7 EN 301511 EN 301908 1 EN 301908 2 EN 301908 13 EN 62311 EN 63000 EN 12016 FCC Part 15b UL 62368 1 PTCRB ICES 003 Is...

Страница 91: ...2N TELEKOMUNIKACE a s www 2n cz 91 92 ...

Страница 92: ...2N TELEKOMUNIKACE a s www 2n cz 92 92 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v1 1 0 ...

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