2N 5023001E, Руководство пользователя

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8.1 Troubleshooting
Problem Solution
No LED indicator is in on . 2N EasyGate IP
®
Check whether the switch is in turning-on
position 0/ .
I
Check the power supply and battery status.
All of the LED indicators are on on 2N
®
, there is no active call on the EasyGate IP
line
(data LED is on as set in SIP settings).
Turn off and on again, the LEDs should go
off in 3 s and indicate the current device
state.
2N EasyGate IP
®
does not log in.
Check the SIM card insertion.
Check the inserted SIM card for PIN
request.
Check the antenna connection.
Make sure that the installation site has a
good network signal.
No tone can be heard after off-hook.
Check the telephone line connection.
The device may not be initialized after the
start (approx. 20 s after power up).
Check the power and wireless failure
settings in the Service / Signaling folder.
2N EasyGate IP
®
does not communicate
with the PC via USB.
Check whether the switch is in turning-on
position 0/ .
I
Check the power supply and battery status.
Unlock USB using the RESET button if the
setting allows so. If not, 2N EasyGate IP
®
reset the factory default values.
Use for login to the 2N Elevator Center
®
device.