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Vox Centrex Yealink T28/38 User Guide

Author: Dale Ellwood

Department: Vox Telecom R&D

Date: September 2014

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Summary of Contents for Vox CentrexT28

Page 1: ...Vox Centrex Yealink T28 38 User Guide Author Dale Ellwood Department Vox Telecom R D Date September2014 ...

Page 2: ...Placing call on Hold Page 6 Making 2nd Call Page 6 Answering a call Page 6 Denying an Incoming Call Page 7 Call History Page 7 Do Not Disturb DND Page 7 Call Pick Up Page 7 Call Forwarding Page 7 Call Waiting Page 8 Call Transfer Page 8 Blind Transfer Page 8 Blind Transfer Page 8 3 Way Conference Page 9 Voicemail Page 10 Customer Self Care Page 11 Created By Dale Ellwood 1 Vox_Yealink_SIP T28 38_U...

Page 3: ... making simultaneous call Call Pick Up used to pick up calls ringing on other extensions Call Park used for parking calls on the system Message used for accessing the Instant Message feature Programmable Keys Used for various functions such as Busy Lamp Fields BLF features and speed dials These are pre programmed by the system administrator but can be changed via the Menu key on the handset Create...

Page 4: ...set speaker and ring tone Allows for hands free communication during calls Place and receive calls through an optionally connected headset Mute audio transmission locally during calls Allow users to access the voicemail messages Enable set up of 3 way conference Place a call on hold or resume it Transfer the current call to a third party Redial Created By Dale Ellwood 3 Vox_Yealink_SIP T28 38_User...

Page 5: ...for their meanings Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed Calls Call in Call out Call Forward Input Method all letters and numbers Input Method numbers Input Method letters in lower case Input Method letters in upper case Call mute Call hold Voicemail SMS Call forward Do not disturb Auto answer In handset mode In hea...

Page 6: ...Add soft key enter the Name Office Mobile number of the contact from the keypad Use the 123 soft key to select between numeric and upper lower case alphanumeric modes Press Save soft key to add the contact or Cancel soft key to cancel the change Edit or Delete an entry Press Directory Local Directory Contacts Ok Use the navigation key to highlight the entry you want to edit or delete Press the Opt...

Page 7: ... 2nd or 3rd call Place the 1 st call on Hold Select another Line Key Dial the number and press Send or OK To toggle between two calls on hold press SWAP Toggle between 3 held calls by pressing the associated line button or use the navigation button and press Resume Answering a call Answering an incoming call If you are not on an active call lift the handset press the Speaker button Answer soft key...

Page 8: ... again to deactivate DND mode Call Pick Up Press the flashing BLF Button To answer a call ringing at another extension in the same pickup group dial 78 use the GPickup softkey or press the Pick Up button if configured To answer a call ringing at another extension not in the same pickup group dial 78 extension number or use the DPickup softkey Call Forwarding This feature allows you to forward an i...

Page 9: ... your voicemail if not answered after a specific time Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call To enable disable Call Waiting Select Menu Features Call Waiting Use the navigation keys or Disable Enable soft key to active inactive call waiting Use the navigation key to select if a Tone is played while call waiting is a...

Page 10: ...stablish a conference Press the Conf soft key during an active call The first call is placed on hold Dial the number to conference in and press the Send soft key or OK button Wait for the 2 nd party to answer Press the Conf soft key Hang up to disconnect all parties Created By Dale Ellwood 9 Vox_Yealink_SIP T28 38_User_V2 ...

Page 11: ...uto play on or off Press 3 for personal greetings o For extended absence greeting press 1 o For personal greeting press 2 o To record your name press 3 Retrieving Voicemail Messages When messages are left in your mailbox the message lamp will come on and the display will indicate that you have a new voice message To access your mailbox press the Message button or the Connect soft key Press 1 While...

Page 12: ...r and press To change the To return t o t he To return t o th e FWD number call forwarding voicemail main press menu menu press 1 press Preferences Menu To enable To enable To manage To change To return t o disable ca ll disable sending your your mailbox the voicemail waiting caller ID greetings language main menu press 1 press 2 press 3 press 4 press Greetings Menu To record a To set the To retur...

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