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Verifone Part Number DOC500-006-EN-A, Revision A

K250

Installation Guide

Summary of Contents for K250 Extended

Page 1: ...Verifone Part Number DOC500 006 EN A Revision A K250 Installation Guide...

Page 2: ...ore placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 Verifone www verifone com Verifone Part...

Page 3: ...structions 13 Inside the Shipping Carton 15 Installing the K250 Kiosk 16 Stability 16 Field Wiring 16 Disconnect Device 17 Circuit Protection 17 Floor Mounting 17 Opening the K250 Extended Kiosk 18 Op...

Page 4: ...CONTENTS 4 K250 INSTALLATION GUIDE Documentation 30 CHAPTER 6 Troubleshooting Guidelines Peripheral Device Does Not Work 31 APPENDIX A Caution and Warning Messages K250 Caution and Warning Messages 33...

Page 5: ...ons Chapter 4 Maintenance and Cleaning Explains the maintenance of the kiosk Chapter 5 Verifone Service and Support Provides information on contacting your Verifone service provider to order accessori...

Page 6: ...terms that are cross referenced See Conventions and Acronyms The pencil icon is used to highlight important information If exchanging cables use a Verifone approved cable The caution symbol indicates...

Page 7: ...ily installed on existing countertops and takes a minimal amount of counter width It is apt for Food Self Ordering Airport or Transportation Self Service Hospitality Check In and Retail Figure 1 K250...

Page 8: ...DEVICE OVERVIEW Features and Benefits 8 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 9: ...isplay 21 5 High Definition Capacitive Touchscreen PCAP 388 62mm L x 261 62mm W x 706 12mm H Input Power 120 240V AC 50 60 Hz Current Rating 2A Accessibility Storm Interface AudioNav Keypad ADA compli...

Page 10: ...iosk to ensure both access if applicable doors have space for free range of motion without obstructions The main door will open 90 from the open to close position K250 Slim Specifications Payment Veri...

Page 11: ...SPECIFICATIONS K250 Specifications K250 INSTALLATION GUIDE 11 K250 Pedestal Specifications...

Page 12: ...SPECIFICATIONS K250 Specifications 12 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 13: ...ensure that all access doors and panels are accessible and have enough room to fully open or remove Ensure that users can comfortably walk up to and use the kiosk without obstructions 2 Do not install...

Page 14: ...ded to periodically inspect the product and its fixing points to ensure that safety is maintained Field Wiring Use only a three wire grounded NEMA outlet in accordance with the National Electrical Cod...

Page 15: ...the shipping tracking number and other information located on the product order paperwork 3 Remove and inspect the contents of the shipping carton The device ships in multiple configurations The carto...

Page 16: ...TY 4 Anchor Bolt Installation Tools Lag Bolts Stability Verifone recommends that the unit must be securely bolted to the table floor as in accordance with the kiosk mounting instructions contained wit...

Page 17: ...IDE 17 Disconnect Device A readily accessible disconnect device shall be incorporated into the building installation wiring Circuit Protection 1 Circuit Type Branch Circuit Protection 2 Input Voltage...

Page 18: ...E Opening the K250 Extended Kiosk 1 To open the rear access door use the handle and then open the printer door 2 Once the printer door is open unlock the top portion of the door using the provided key...

Page 19: ...wer strip and USB from the USB hub Opening K250 Slim Kiosk 1 To open the rear access door insert the supplied key into the door release lock and fully rotate until the rear door is unlocked 2 Once unl...

Page 20: ...need to be turned back 1 Open rear kiosk door See OPENING KIOSK on pages 11 12 2 Turn on PC by pushing the button on front NOTE PC should be oriented with the exhaust on the fan side see below WARNING...

Page 21: ...surface of a countertop or table to ensure structural stability 1 After the kiosk has been moved to the desired location open the main kiosk door See OPENING KIOSK on pages 11 12 2 Use the kiosk base...

Page 22: ...loor mounting 1 Anchor bolts provided are intended for concrete Concrete flooring must meet commercial building standards Verify for your local State building code 2 Mark the floor to correspond with...

Page 23: ...in various ways for increased use of the built in swivel feature Fully Rotational 1 Rotate kiosk to allow anchor bolts to be installed 2 Install QTY 4 anchor bolts 3 Loosen QTY 2 thumb screws Semi Rot...

Page 24: ...EC port inside of the kiosk see below Plug the other side of the NEMA cable into a local power outlet 3 There will be a power strip inside the kiosk that needs to be turned on 4 An ethernet cable need...

Page 25: ...inter Paper K250 Extended Kiosk K250 INSTALLATION GUIDE 25 Replacing Printer Paper K250 Extended Kiosk 1 Open the component door See Step 1 OPENING KIOSK 2 Press the release button on the printer and...

Page 26: ...SETUP Replacing Printer Paper K250 Extended Kiosk 26 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 27: ...rong detergents to clean the device Use a wet soapy cloth to clean the device surfaces These suggestions apply equally to your contactless device or any of its attachments or accessories If your devic...

Page 28: ...MAINTENANCE AND CLEANING Additional Safety Information 28 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 29: ...he following information from the printed labels at the back of each K250 to be returned Product ID including the model and part number For example K250 and M500 XXX XXX XXX Serial number S N nnn nnn...

Page 30: ...to trace the shipment Model s returned model numbers are located on the Verifone label at the back of the K250 Accessories and Documentation Verifone produces the following accessories and documentat...

Page 31: ...d connection to the peripheral device Check for proper grounding connections Check that the device connected to the proper port has power and is functioning properly If possible perform a self test on...

Page 32: ...TROUBLESHOOTING GUIDELINES Peripheral Device Does Not Work 32 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 33: ...rvice provider immediately Ne pas utiliser un appareil qui a t endommag Si une tiquette ou d un composant semble endommag se il vous pla t aviser la compagnie de navigation et votre fournisseur de ser...

Page 34: ...s base de c tone ils peuvent d t riorer les pi ces en plastique ou en caoutchouc Caution Troubleshooting page 29 Using an incorrectly rated power supply can damage the unit or cause it to malfunction...

Page 35: ...CAUTION AND WARNING MESSAGES K250 Caution and Warning Messages K250 INSTALLATION GUIDE 35 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 36: ...CAUTION AND WARNING MESSAGES K250 Caution and Warning Messages 36 K250 INSTALLATION GUIDE...

Page 37: ...K250 Installation Guide Verifone Part Number DOC500 006 EN A Revision A Verifone Inc 1 800 Verifone www verifone com...

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