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adyen e285p, User Manual

Download the free User Manual for the Adyen E285P, a cutting-edge product designed to revolutionize your business. Unlock the full potential of this device by accessing our downloadable manual from manualshive.com, providing comprehensive instructions and guidance for seamless integration and optimal performance.

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24.05.22, 16:11

e285p and e285 user manual | Adyen Docs

https://docs.adyen.com/point-of-sale/user-manuals/e285-user-manual

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e285p and e285 user manual

Get started with the e285p or e285 payment terminal.

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This terminal does not support 4G and later technologies. Mobile operators are ending coverage for 3G. If you rely on cellular

connectivity, choose a terminal that supports 4G.

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Summary of Contents for e285p

Page 1: ...anuals e285 user manual 1 5 e285p and e285 user manual Get started with the e285p or e285 payment terminal Print this page This terminal does not support 4G and later technologies Mobile operators are ending coverage for 3G If you rely on cellular connectivity choose a terminal that supports 4G ...

Page 2: ...and that the security seal is intact The security seal is a red label with a bar code and a number stuck across the lid of the box 2 If you have access to the Adyen Customer Area log in and under Point of sale Orders and returns find the order for your terminal Then Verify that the serial number S N on the box is the same as in the Customer Area Verify that the security seal number on the box is t...

Page 3: ...r e285p or e285 terminal can automatically switch to processing payments using a cellular connection when the internet connection fails For this you need to have a SIM card subscription with us for the terminal When in doubt contact our POS Support Team Payments are processed on the Adyen payments platform To test the connection with that platform 1 Go to the Admin menu 2 Select Network Diagnostic...

Page 4: ...the Admin menu on the terminal for various tasks To open the Admin menu 1 Select 9 and then the Confirm key 2 Enter the Admin passcode and select the Confirm key Where do I find the Admin passcode Option Description Network Configure network settings Run diagnostic connection tests Software Update the terminal software Config Update view or remove the configuration You can view the configuration v...

Page 5: ...s is the quickest solution Ask for assistance If you can t resolve the issue using the Troubleshooting documentation send an email to our POS Support Team Provide the following information Merchant account PSP reference of the transaction if applicable Terminal serial number This number is available in the Device info and also printed on the back of the terminal for example S N 123 456 789 Configu...

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