1. Always ensure to clean the appliance only after it has cooled down and
the plug is removed from the electric socket.
2. To clean the appliance use a soft and clean damp cloth.
3. Never use any chemical or alcohol, thinner, benzene or remover to clean
the appliance.
4. Never immerse the appliance in water or any other liquid to clean.
5. After cleaning the appliance keep the appliance in a safe and dry place
free of dust or keep it inside any hair straightener pouch or you can even
buy a “VEGA” Stylers pouch.
6. Do not wind/wrap the main wire cord around the appliance.
Maintenance and care
This appliance meets the standards of electromagnetic fields (EMF). If
handled properly according to the instructions in this user manual, the
appliance is safe to use.
Electromagnetic fields (EMF)
Protect the environment by not discarding away the appliance with the normal
household waste at the end of it's life. You can discard the appliance at an
official collection point for recycling. By doing this, you help to preserve the
environment and also some materials in this way can be recycled or
recovered.
Environment
Vega Industries Private Limited hereinafter referred to as "VEGA" offers
warranty only for it's electrical appliances (VEGA Hair Straightener, VEGA Hair
Dryer and VEGA Hair Curler only) against any manufacturing defect for a
period of two years from the date of purchase of the appliance. This non-
transferable warranty is only for the first end user on purchase from "VEGA"
dealer. "VEGA" will repair or replace the appliance on the terms and conditions
mentioned as below:
Warranty
1. Warranty will be valid only when the valid warranty card and original
purchase invoice of the appliance are presented together for rendering our
services.
2. The warranty card must have the dealer stamp which should be legible
along with the date of purchase mentioned clearly in the (DD/MM/YYYY)
format. The warranty will not be valid and accepted in case the dealer
stamp is not there on the warranty card or if the same is not legible.
3. Customer has to show together the original warranty card and original
purchase invoice. In the event of failing to do so, the warranty will not be
valid.
4. 'VEGA" reserves the right to decline all warranty services, if the above
documents are not presented or if the information contained therein is not
complete.
5. Warranty will not be valid if the original purchase invoice or the original
warranty card is found tampered with.
6. Warranty takes care of only manufacturing defect of the product during
warranty period.
7. "VEGA", at its sole discretion will repair or replace the defective parts or
replace the appliance if required.
Terms and conditions
8. Repair of the appliance which is under warranty will be carried out by
"VEGA". In such a case "VEGA" carries out repairs or replacement of any
part or replacement of the appliance during the said warranty period. The
warranty shall thereafter continue only for the remaining period of the
warranty.
9. This warranty does not cover any form of damage resulting from dust,
foreign object, fire, water, fall, input voltage fluctuation, mishandling,
commercial use, dismantling, lightening, flood or any act of natural
calamity and use contrary to the operations specified in the user manual
supplied with the appliance.
10. This warranty is valid only in India.
11. "VEGA" will not accept any responsibility for damage if the appliance is
dismantled or repaired (including repair of any accessories or
attachments) by a person not authorized by "VEGA". In such a case the
warranty will not be valid.
12. "VEGA" will not cover any responsibility for damage due to improper care
of the appliance or loss arising out of mishandling or one that incurred
during transit.
13. This warranty does not cover the cost of transportation of the product from
the place of the customer to the service center of “VEGA”.
14. "VEGA" shall not be liable or be deemed to be in default for any delay or
failure in performance resulting directly or indirectly from causes beyond
its reasonable control.
15. This warranty restriction in no way affects your right under statutory laws.
16. In the event of any difference or dispute arising with reference to the terms
and conditions of the warranty or there interpretation, the same shall be
referred to a sole arbitrator, who shall be appointed by the Company's
Directors. The decision of the sole arbitrator shall be final and binding on
both the parties. Such arbitration proceedings shall be held at New Delhi
and provision of the Arbitration & Conciliations Act 1996 shall apply to the
arbitration proceedings.
17. In case you have any questions, please feel free to contact us on our
customer care number at +91-120-4170000 (Monday to Friday 10am-5pm
IST) excluding holidays or email us at [email protected]
Vega Industries Private Limited
B-43, Sector-80, Phase-II
Noida, U.P. - 201305, India
