eKEY
®
Fob
Tips and Frequently Asked Questions
Below are some tips and answers to frequently asked questions about using the eKEY Fob with the eKEY app
on a smartphone or tablet.
Supra has manufactured 4 eKEY Fobs over the years:
eKEY Fob 1
eKEY Fob 2
black button
eKEY Fob 3
white button
eKEY Fob 3.1
eKEY Fob WITH 3 bumps on back
Tip
: When using an eKEY
Fob to open an iBox BT or iBox BT LE, do not press up on the bottom of the box
to turn the Bluetooth
®
radio on. The eKEY Fob communicates using an infrared signal. The iBox BT and iBox
BT LE communicate using both Bluetooth and infrared signals, but not at the same time. If you have turned
on the Bluetooth radio by mistake, wait for the light on the keybox to stop flashing and then you can open the
keybox using an eKEY Fob.
The LED light on the eKEY Fob provides some information about what it is doing.
LED
Description
Green, slow blink
Ready to pair - Searching for eKEY / smartphone or tablet
Green, fast blink
Actively connected to an eKEY and communicating with eKEY
Green, very fast blink (only with new eKEY Fob with bumps)
Pairing reset confirmed after doing a 5-button reset
Green, double blink
Searching for the last Apple device the eKEY Fob was connected to
Red, blink
Low battery
Q. How do I pair the eKEY Fob with a smartphone or tablet?
A.
There are two ways to pair the eKEY Fob: automatically and manually.
Automatic Pairing:
Android™, BlackBerry
®
, and newer Apple
®
devices are designed to automatically pair with Bluetooth devices
the first time they communicate. To automatically pair the eKEY Fob and your smartphone or tablet:
1. Make sure Bluetooth is turned on in phone.
2. Open the eKEY app.
3. Select
Obtain Key
.
4. Enter your PIN
code.
5. Power on the eKEY Fob by pressing and holding the power button until the green light flashes.
6. If prompted for a pairing pass code, enter
0000
.
7. The eKEY Fob and smartphone/tablet are successfully paired if the eKEY app prompts you to point at a
keybox.
February 2015. © 2015 United Technologies Corporation.
All rights reserved. eKEY is a registered trademark of United Technologies Corporation (UTC).
Bluetooth is a registered trademark of Bluetooth SIG. Android is a trademark of Google Inc.
Blackberry is a registered trademark of Research in Motion (RIM).
iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.
