TM RGX4400 Work Instructions Download

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SYSTEM TECHNOLOGY

Doc. No.:

ST/WI/RG/RGX4400

Revision No: 1.0

WORK INSTRUCTION

FOR

RESIDENTIAL GATEWAY

RGX4400

Summary of Contents for RGX4400

Page 1: ...SYSTEM TECHNOLOGY Doc No ST WI RG RGX4400 Revision No 1 0 WORK INSTRUCTION FOR RESIDENTIAL GATEWAY RGX4400...

Page 2: ...ion Considerations 7 Roaming 8 6 WEB CONFIGURATION 9 6 1 Logging in to the wireless Router 9 6 1 1 Esay Setup 9 6 1 2 Configuration of Dynamic Account 10 6 1 3 Configuration of Static Account 11 6 2 L...

Page 3: ...6 Port Filtering 44 6 6 Advanced Configuration 45 6 6 1 Static route 45 6 6 2 SNMP 46 6 6 3 Remote Access 46 6 6 4 IP UNNumber 47 6 6 5 QoS 47 6 6 6 QoS Classification 48 6 6 7 Traffic Shaping 48 6 6...

Page 4: ...________________________________________________________________ For internal TM only 7 CONFIGURING THE IP ADDRESS IN WINDOWS XP 60 8 TROUBLESHOOTING 62 9 NETWORKING BASICS 65 9 1 Checking Your IP Add...

Page 5: ...to date encryptions including WPA WPA2 PSK with TKIP AES wireless MAC filtering and SSID broadcast control to consolidate the wireless network security and prevent unauthorized wireless connection The...

Page 6: ...are the details of the Residential Gateway NO DESCRIPTION ADSL MODEM INFORMATION 1 Model name Residential Gateway RGX4400 2 The colour of RG Silver Matte 3 Country of origin China 4 Firmware version V...

Page 7: ...45 cable x 1 Faulty check list x 1 Warranty card x 1 Device info sticker x 3 Note Using a power supply with a different voltage rating other than the one included with the RGX4400 may cause damage an...

Page 8: ...hat the manual marks Use the power adapter in the package An overburden power outlet or damaged lines and plugs may cause electric shock or fire accident Check the power cords regularly If you find an...

Page 9: ...ce is down LAN 4 3 2 1 White On LAN connection succeeds Blinking Data is being transmitted through the LAN interface Off No LAN connection 2 4GHz White On 2 4Ghz is Enabled Blinking Data is being tran...

Page 10: ...r an uplink network device USB 2 0 USB interface for connecting the USB 2 0 device USB 3 0 USB interface for connecting the USB 3 0 device Power Power socket for connecting the power adapter On Off Tu...

Page 11: ...ls and ceilings between the RGX4400 router and other network devices to a minimum Be aware of the direct line between network devices Position devices so that the signal will travel straight through a...

Page 12: ...e wireless router to another wireless router correctly In that case the wireless client terminal can communicate with the other devices within the coverage of wireless routers In order to realize the...

Page 13: ...of the wireless router open a Web browser such as Internet Explorer IE and enter http 192 168 0 1 IP address of the wireless router in the address bar Step2 Enter admin in the Username field and leave...

Page 14: ...r ISP Mask Subnet Mask Start Address The start IP address of the IP address pool from which the DHCP server assigns the IP address to the PC End Address The end IP address of the IP address pool of th...

Page 15: ...tom of the page 6 1 3 Configuration of Static Account Step1 Select the IP Protocol By Default is IPv4 IPv6 Step2 Key In the PPPoE Username Provided by your Internet Service Provider Step3 Key In the P...

Page 16: ...Protocol types are PPPoE Bridge and DHCP But before adding a new WAN connection you need to modify the bound LAN ports of the pre set WAN connections as LAN1 LAN4 has been bound and no available LAN...

Page 17: ...list TR069 INTERNET INTERNET_TR069 IPTV VOICE You can select one based on the internet service subscribed from your ISP DHCP 1 Set the Connection Type to be DHCP 2 Set the Service Type to be INTERNET...

Page 18: ...hich IPv6 Address Mode needed to display 6 If you want to bind this Static IP connection to a port select that port You can also bind this connection to more than one port or to the wireless u needed...

Page 19: ...will have its own Port Mapping They cannot be overlap and cannot be empty If you want to move LAN3 to VLAN 600 you will have to remove it from VLAN 500 and add it on VLAN 600 Click Edit at Connection...

Page 20: ...GY Doc No ST WI RG RGX4400 Revision No 1 0 16 Go to Port Mapping and tick on the LAN_3 Checkbox Click Apply Changes to save the configuration 6 2 3 IP VLAN TAG Choose Setup WAN and the WAN Configurati...

Page 21: ...nge the VLAN ID from 500 to other VLAN Example to VLAN 555 Click Edit at Connection_1 Go to VLAN change the VLAN ID to VLAN 555 Click Apply Changes to save the configuration Then the page will go back...

Page 22: ...nterface Can be edit when Selected Manual Address Mode IPv6 Prefix Length Prefix Length for the IPv6 Can be edit when Selected Manual Address Mode VLAN ID VLAN ID for the interface IP Version IP Versi...

Page 23: ...ace to disable the wireless 2 4Ghz Band Wireless Band for 2 4GHz Mode Wireless Mode for this interface Multiple AP Click to configure more SSID for 2 4Ghz interface SSID SSID Name for the 1st Interfac...

Page 24: ...l be shown you can create up to 4 MBSSID under 2 4Ghz Wireless Tick the Check Box to Enable the VAP configure the new SSID to meet your requirement Show Active WLAN Clients After Clicking the Show Act...

Page 25: ...ireless communication defines the length of the CRC Cyclic Redundancy Check block for communication between the Access Point and roaming wireless adapters CRC is a common technique for detecting data...

Page 26: ...Pre Shared Key Format Passphrase HEX can be selected Pre Shared Key Password for the SSID WEP 802 1x Authentication Tick to Enable Authentication Select which type of Authentication to be used for thi...

Page 27: ...A2 Cipher Suite TKIP AES can be selected Pre Shared Key Format Passphrase HEX can be selected in the dropdown Pre Shared Key Password for the SSID 6 3 4 WLAN Access Control In this Page you can enable...

Page 28: ...tion By default this Function is Disable WPS Status Tick to keep the existing wireless settings Auto lock down state Self PIN Number To change the PIN Number for WPS Key Push Button Configuration To R...

Page 29: ...SSID SSID Name for the 1st Interface Channel Width Can select 20 40 or 80 in MHz Control Sideband Auto Mode Channel Number Select the proper channel from the drop down list The default value is 44 Rad...

Page 30: ...e shown you may create up to 4 VAP under 5Ghz Wireless Tick the Check Box to Enable the VAP configure the new SSID to meet your requirement Show Active WLAN Clients After Clicking the Show Active WLAN...

Page 31: ...n 802 11 based wireless communication defines the length of the CRC Cyclic Redundancy Check block for communication between the Access Point and roaming wireless adapters CRC is a common technique for...

Page 32: ...Cipher Suite TKIP AES can be selected Pre Shared Key Format Passphrase HEX can be selected Pre Shared Key Password for the SSID WEP 802 1x Authentication Tick to Enable Authentication Select which ty...

Page 33: ...select WPA2 Cipher Suite TKIP AES can be select Pre Shared Key Format Passphrase HEX can be select in the dropdown Pre Shared Key Password for the SSID 6 3 9 WLAN Access Control In this Page you can e...

Page 34: ...witch Tick Disable WLAN Interface to enable the WPS Function By default this Function is Disable WPS Status Tick to keep the existing wireless settings Auto lock down state Self PIN Number To change t...

Page 35: ...n your network as they request Internet access There are 2 types of filters 1 Mac Based Assignment function in this page Mac Based Filter This Function is used to configure the Mac Based DHCP Filterin...

Page 36: ...d Filter This function is used to configure the Port Based Filtering You can choose the port which can get IP addresses from the DHCP server MAC Based Assignment is used to configure the static IP add...

Page 37: ...GY Doc No ST WI RG RGX4400 Revision No 1 0 33 You can configure the static IP address based on MAC Address 6 4 2 DHCPv6 This is to configure the DHCP for IPv6 By default ipv6 address is assigned by IP...

Page 38: ...specific interface in the internal network the user needs to set port mapping UPnP Enable or disable the UPnP function WAN interface The interface Which runs UPnP function 6 4 4 RIP Enable the RIP if...

Page 39: ...ed into its routing table Send Mode Indicate the RIP version this interface will use when it sends its route information to the other device 6 4 5 DLNA This Page is used to enable DLNA service By defa...

Page 40: ...eature allows a network switch to listen to IGMP conversations between hosts and routers By listening to these conversations the switch maintains the mapping relationships between ports and IP multica...

Page 41: ...ing of multicast traffic by configuring the Layer 2 interfaces of this multicast traffic dynamically so that multicast traffic is forwarded to only those interfaces which are associated with the IP mu...

Page 42: ...he manual DNS you can bind the DNS server s IP address with assigned wan interface 6 4 11 Dynamic DNS This Page is used to configure DDNS Dynamic DNS DDNS or DynDNS is a method of automatically updati...

Page 43: ...word assigned by the DDNS provider Email Email assigned by the DDNS provider Key The key assigned by the DDNS provider 6 5 Firewall Configuration 6 5 1 ALG An application level gateway consists of a s...

Page 44: ...e the parameters and click Add at the bottom of the page Then the MAC address is added to MAC List as shown in the list To delete MAC address in the MAC list click Delete Selected or Delete All Button...

Page 45: ...ding Comment Enter some description of port forwarding Local Port from Set the start range of local ports Local Port to Set the end range of local ports Protocol The protocol that the virtual server a...

Page 46: ...ter if it is disabled nothing will be done FQDN The Fully Qualified Domain Name that you want to block Schedule Select the effective time of the URL Blocking function If you choose Always it will be b...

Page 47: ...24 hrs you must key in the Start Time and the End Time 6 5 6 Domain Blocking If you want to block LAN PC s access to some unsuitable websites then this is the right place to be configured Here you can...

Page 48: ...e that is different from the external network or the internal network The servers in DMZ such as Web server and e mail server are allowed to be accessed by those clients in the external network The in...

Page 49: ...al host to be exposed to the Internet 6 5 9 IPv4 Port Filtering Enable or disable IPv4 filter set the security level and the filter mode You can also add an IP filter rule to the IP filter list Incomi...

Page 50: ...of the destination IP Port Starting and ending destination port numbers 6 5 9 IPv6 Port Filtering Enable or disable IPv6 filter set the security level and the filter mode You can also add an IP filter...

Page 51: ...Static routing is a form of routing entry which is configured by user or system administrator manually On the contrary dynamic routing is produced by a dynamic routing protocol Enable Enable or disab...

Page 52: ...ce The WAN interface to which a static routing subnet is to be applied Add Route Add a user defined destination route Update Update the selected destination route on the Static Route Table Delete Sele...

Page 53: ...the network management subsystem Trap IP Address Destination IP address of the SNMP trap Community name read only Name of the read only community This read only community allows read operation to all...

Page 54: ...ices access from LAN side WAN Check un check the services on the WAN column to allow un allow the services access from WAN side WAN Port This field allows the user to specify the port of the correspon...

Page 55: ...Service Provider Start Address Key in the Start Address which is the same IP address prefix with IP Address End Address Key in the End Address which is the same IP address prefix with IP Address Port...

Page 56: ...of Game service is high the priority of download is low and the priority of web access is middle in the QoS Scheduling Rule Table Upload Bandwidth The upload Bandwidth of the Internet Download Bandwi...

Page 57: ...n choose the service name and then you must key in the Source IP and Destination Port choose the protocol and set the priority After you click Add there is one rule in the Table At last you should cli...

Page 58: ...product that implements link local advertisements of IPv6 router addresses and IPv6 routing prefixes using the Neighbor Discovery Protocol NDP as specified in RFC 2461 With these advertisements hosts...

Page 59: ...the fact that jobs may arrive more quickly than the printer can actually handle 6 6 10 FTP Server An FTP server is running on the device so you can do the files exchange with the USB mass storage devi...

Page 60: ...use the File Explorer to access the FTP server and the address should be ftp 192 168 0 1 after press ENTER on keyboard you can get all files on the USB disk and upload or download the file from it 6 6...

Page 61: ...access the FTP Server Port The port to access the FTP Server default is 21 Remote URL The URL of the FTP server 6 6 12 Download Master BiT This page is used to perform remote BiT Torrent download BiT...

Page 62: ...ion to change system s settings These settings are initially placed in temporary storage They will be lost if the device is reset or turn off To save your settings for future use you can use the commi...

Page 63: ...em or other software runs or the personal messages between different users of a communication software 6 7 4 Password To set the new password for all the web server interfaces User Name Select user Ol...

Page 64: ...o not turn off your RG device while this procedure is in progress 6 7 6 ACL This page is used to configure the IP Address for Access Control List If ACL is enabled only the IP address in the ACL Table...

Page 65: ...lient sends client requests to the configured SNTP server periodically Current Time The current time of the specified time zone You can set the current time by yourself or configured by SNTP Time Zone...

Page 66: ...nly send Inform RPC to the ACS server once at the system startup Interval Time interval in second to send Inform RPC Connection Request User Name The username the remote ACS should use when connecting...

Page 67: ...s you want to ping 6 7 10 Tracert Tracert6 Traceroute Diagnostics is used to find the route between your wireless router and the host on the Internet The diagnostic result will be displayed after you...

Page 68: ...vice Info IPv6 WLAN Status of 2 4 GHz 5 GHz Interface Statistic USB Status and ARP Table 6 8 1 Device Status This page shows all the information of Router including the WAN Connection status 6 8 2 IPv...

Page 69: ...on of wireless connection 2 4 GHz including the Mode Bans SSID Channel Number Encryption type Associated Clients Active WLAN Clients 6 8 4 WLAN Status of 5 GHz This page displays the status informatio...

Page 70: ...TEM TECHNOLOGY Doc No ST WI RG RGX4400 Revision No 1 0 66 6 8 5 Interface Statistic This page displays the LAN WLAN statistical information including the bytes and quantities of sent and received pack...

Page 71: ...00 Revision No 1 0 67 6 8 6 USB Status This page displays the information of the USB device connected to the router 6 8 7 ARP Table This page displays the information of the client s IP address and th...

Page 72: ...laces and choose Properties in the menu The Network Connections page appears Step2 Right click the network adapter icon and select Properties in the menu The Local Area Connections Properties appears...

Page 73: ...wing IP address and enter the IP address of the network adapter The IP address should belong to the IP pool 192 168 0 X X is a number from 2 to 254 Step5 Ping the default IP address of the WIRELESS RO...

Page 74: ...The connection between the wireless router and the computer The TCP IP setting of your computer 3 To restore the factory defaults after incorrect configuration Press the Reset button for about 10 seco...

Page 75: ...hannel of your country or zone 4 Check the encryption settings 5 Check whether the cable is connected to the correct interface 6 Replace a network cable to connect the wireless router 7 Failure to acc...

Page 76: ...n box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapte...

Page 77: ...P and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your wireless router Example If the wireles...

Page 78: ...RFC826 ARP RFC2516 PPPoE RFC2131 DHCP ALG Interface 1 x 10 100M Auto MDI MDIX WAN port 4 x 10 100M Auto MDI MDIX LAN ports 1 x 2 0 USB ports 1 x 3 0 USB ports Wireless Security 64 128 bit WEP WPA WPA2...

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