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Tilgin Home Gateway

HG351/HG354

HG350 Series

Quick Guide

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Summary of Contents for HG350 Series

Page 1: ...1 Tilgin Home Gateway HG351 HG354 HG350 Series Quick Guide ...

Page 2: ...2 Tilgin AB BOX 1240 164 28 Kista Sweden tel 46 0 8 572 38600 fax 46 0 8 572 38500 www tilginsolutions com Document Product Number 13652371 Content Version D 17 06 16 ...

Page 3: ...ing 9 4 4 Connecting a computer to your Home Gateway 9 4 5 Configuring your computer device 9 4 6 Connecting phones equipment 10 4 7 Connecting a DECT handset to the HG354 11 4 8 Locating a DECT handset 11 4 9 Mount the home gateway to the wall 12 5 Troubleshooting Tips 13 6 Safety Information 13 7 Safety Recommendations 14 8 Power Supply 15 9 Technical Specifications 16 10 Environmental Informati...

Page 4: ...by your operator If provided check the instructions from your operator for additional steps needed when connecting and powering up the device Quick Guide available on http www tilginsolutions com company support 2 Delivered with the Home Gateway Unit Confirm that you have received the following Content in packages for HG350 models HG350 models Qty HG350 series Home Gateway 1 Power Supply 1 Etherne...

Page 5: ...5 3 Home Gateway Overview 3 1 Home Gateway cable attachments See more instructions below HG351 and HG354 cable connections ...

Page 6: ...ones or fax equipment 2 LAN Port Yellow Connects to the Local Area Network 3 WAN Port Gray Connects to WAN Internet 4 Power DC Power Input Black Connects the power adapter 5 Power On Off Button for turning the home gateway on or off 6 Reset Button for factory reset 7 DECT Pairing and localization button for DECT and CAT iq handsets Pairing button for ULE devices ...

Page 7: ...EEN Flash Link is being established or link established and there is traffic GREEN Stable Link established but there is no traffic LAN Ethernet Connector Rear Yellow OFF No link GREEN Flash Link is being established or link established and there is traffic GREEN Stable Link established but there is no traffic OFF No telephone services configured GREEN Rapid Flash One or more telephone services fai...

Page 8: ...er Pages available in the Web GUI depend on your operator s offering Home gateways and power supplies are electrical devices that can overheat without ventilation Place standing or wall mounted on a firm and flat surface and do not cover or crowd them with objects or clothing that prevents good ventilation For best DECT performance place the unit standing up in a high and free position preferably ...

Page 9: ...wer LED is stable green which normally takes a few minutes but may take up to 30 minutes If the LED still does not show stable green after 30 minutes then reboot push power ON OFF button If problem persists contact your operator For more information about the LED status see LEDs Front panel 4 4 Connecting a computer to your Home Gateway Connect the Ethernet port on your computer with an Ethernet c...

Page 10: ...nalogue phone equipment Connect the devices to the phone port 1 in chapter 3 2 Connecting multiple analogue phones equipment All of the phones in your household can be connected to the home gateway using a country specific phone plug and a special phone cable Each port can handle up to five devices in cascade In this case DO NOT connect any of the home gateway phone ports to the phone socket on th...

Page 11: ...o the home gateway use 0000 which is the default PIN When the pairing is completed the DECT LED on the home gateway will stop flashing and the handset will signal that pairing is completed Up to 6 handsets can be connected to the home gateway by repeating the procedure above for each handset If you have several phone numbers you can change to which phone number a specific handset should be associa...

Page 12: ...suitable screws where the screw head fit the holes on the back side of the product The screws should be in a horizontal position and with a distance of 138mm The distance between the screw head and the wall should be approximately 5mm adjust as needed to make the product fit properly See pictures below ...

Page 13: ...phone receiver If not check that the telephone line cord from the telephone is connected to one of the phone ports If your operator provides Web GUI access status information is available via a computer login to the home gateway Please see information provided by your operator If these actions still do not solve the problem contact your operator or the vendor that supplied your home gateway 6 Safe...

Page 14: ...bend the product Do not allow children to play with the product as it contains small parts that could be detached and create a choking hazard Use only original Tilgin components and replacements parts Failure to do so may result in performance loss damage to the product fire electric shock or injury It will also invalidate the warranty Avoid using the unit during an electrical storm There may be a...

Page 15: ...he gateway and shall be easily accessible The power supply is approved by one or more of the following safety organizations 1 2 Power supplies defined for these products 1 CSEC CS12F120100FGF Input 100 240V 50 60Hz 0 5A Output 12V 1 0A Supplied by Chou Sen Electronics Shenzhen Co Ltd 2 CSEC CS12F120100FBF Input 100 240V 50 60Hz 0 5A Output 12V 1 0A Supplied by Chou Sen Electronics Shenzhen Co Ltd ...

Page 16: ...r Operating frequency See the supplied power adapter Temperature Operating 0 C to 40 C Non operating 20 C to 60 C Humidity relative non condensing Operating 10 to 90 Non operating 5 to 95 Frequency Band According to directive 2014 53 EU 1880 1900 MHz Maximum Radio Frequency Power Acc to directive 2014 53 EU EIRP 250 mW ...

Page 17: ...formation on the environmental performances of these products 11 Warranty No warranty express or implied with respect to the product is extended directly to you from or on behalf of Tilgin AB Limited warranties may be granted to you by the equipment provider in its capacity as reseller of the product Please contact your equipment provider for information regarding warranties for the product 12 Not...

Page 18: ...pment Directive 2014 30 EU The Electromagnetic Compatibility Directive 2014 35 EU The Low Voltage Directive 2011 65 EU RoHS Directive The following harmonized standards are those to which the product s conformance has been verified Health Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 EMC Emission EN 55032 2012 EMC Immunity EN 55024 2010 EN 61000 3 2 2014 EN 61000 3 3 2013 EMC DECT EN 30...

Page 19: ...19 ...

Page 20: ...ved This Quick Guide and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws this Quick Guide artwork software and product designs may not be copied in whole or part without the written consent of Tilgin AB Under the law copying includes translation to another language or format ...

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