Tadiran Telecom Coral FlexiCom CoraliPx FlexSet-IP 280S Installation Manual Download

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Creating a new world of IPportunities

IP Station

Terminal Equipment

Installation, Administration

and Hardware Reference

Manual

FlexSet-IP 280S

(Edition 2)

Summary of Contents for Coral FlexiCom CoraliPx FlexSet-IP 280S

Page 1: ...Creating a new world of IPportunities IP Station Terminal Equipment Installation Administration and Hardware Reference Manual FlexSet IP 280S Edition 2...

Page 2: ......

Page 3: ...or liability to make changes in equipment design or specifications Information supplied by the Manufacturer is believed to be accurate and reliable However no responsibility is assumed by the Manufac...

Page 4: ......

Page 5: ...tion 5 Features 5 Operating Requirements 8 Phone Installation and Configuration 9 Unpacking the Phone 9 Installing the Phone 9 Powering the Phone 10 Registering the Phone in the Coral IPx FlexiCom 11...

Page 6: ...amming FlexSet IP 280S Registration Parameters 53 Post Registration Test Parameters 56 Survivability 57 Configuring the Phone via its Keypad 59 SysDef Menu 59 Setting IP Parameters for the FlexSet IP...

Page 7: ...leshooting 79 Basic Problems with the Phone 79 Failure Messages During Installation and Setup 80 Failure Messages During a Call 82 Upgrading the Phone Firmware Software 83 Upgrading the Software Versi...

Page 8: ...iv Coral FlexSet IP 280S Installation Manual Coral FlexSet IP 280S Installation Manual TOC...

Page 9: ...grading the Phone Firmware Software page 83 The following table provides a detailed outline of each chapter Chapter Topic Description Chapter 1 About this Manual this chapter To learn about this manua...

Page 10: ...gure the FlexSet IP 280S via its Web page Chapter 9 Customizing the Phone To learn how to customize the phone Chapter 10 Diagnostics and Troubleshooting To learn how to troubleshoot the phone Chapter...

Page 11: ...al FlexSet IP 280S How to use FlexSet IP 280S User Guide for Coral IPx FlexiCom Coral IPx FlexiCom Configuration Program Interface Database Reference Manual Version 14 or higher VoIP devices PUGW card...

Page 12: ...d in this Manual Indicates important information demanding special attention Tip Advice that makes it easier to follow the steps of a procedure There is a risk of danger to life or personal injury The...

Page 13: ...hout losing the benefits of the Coral s rich features Figure 1 depicts the front view of the FlexSet IP 280S Table 1 displays a list of the phone features Features The FlexSet IP 280S phone includes t...

Page 14: ...number or telephony features Display panel 3 lines 40 characters each Navigator keys 4 system defined fixed keys identical function to all keysets in the system programmable Microphone Component Desc...

Page 15: ...ys and Up down right left arrows used to move from one option to another on the display Used for selecting without choosing or activating the option Graphic Display The display is composed of three li...

Page 16: ...IP Keyset second character on the lower UPC bar code on the outside of the FlexSet IP 280S packing box via the keyset s web page or as displayed on the SysDef menu of the keyset Table 6 on page 61 Th...

Page 17: ...edure Installing the Phone 1 Connect the LAN cable to the phone see Connecting the Phone to the LAN PC page 25 2 Connect the AC power adaptor This step is not required if power is supplied over the LA...

Page 18: ...e AC Wall Power adaptor TPS Type C page 47 Connect the LAN cable to the LAN outlet see Power over Ethernet IEEE 802 3AF Type A B page 41 2 Check the connectivity of the phone see Checking the Phone Co...

Page 19: ...page 50 3 Record the following parameters of the UGW card that will act as the gateway of this phone See UGWC Route IP 0 1 1 page 51 Local IP address Signaling Global IP address Signaling Registering...

Page 20: ...hones See General Numbering Plan Route NPL 0 page 55 9 Specify the UGW zone and the time zone to which the phone belongs See IP Keysets Route IP 1 page 55 10 Define the keep alive interval for the pho...

Page 21: ...eter Therefore if you define a mandatory address as dynamic ensure that the IP phone is on the same network as the relevant DHCP and or DNS Server Table 2 displays the different possible address confi...

Page 22: ...o Table 2 Network Parameter Configuration Options for FlexSet IP 280S Phones Completing the Registration 1 Customize the phone user settings See Customizing the Phone page 75 2 Record the phone s deta...

Page 23: ...tion Form for FlexSet IP 280S Sets Numbering Plan Route NPL 0 41 MAC Route IP 1 IP Address Port List Route PLIS 1 Station Location Index Dial Number Record the FlexSet IP address here when a static ad...

Page 24: ...NOTES...

Page 25: ...dence of damage or mishandling prior to opening 2 Inspect all parts for damage 3 Report any damage to the carrier immediately 4 If it is necessary to make a damage claim to the carrier do not move the...

Page 26: ...7400420 size paper To print the labels from your computer use DESI software downloaded from the manufacturer s or DESI site for more details see Printing DESI Labels page 75 The individual MAC address...

Page 27: ...ber of the product The MAC serial number also appears on the bottom panel of the phone Issue no displays the hardware firmware version number of the product The issue number also appears on the bottom...

Page 28: ...ral FlexSet IP 280S Installation Manual 4 Figure 3 Phone Dimensions and Weight 11 2in 28 5cm 8 7in 22cm Weight 44 4oz 1258gr 3 3in 8 5cm Wall Mounting Additional distance from wall 0 5in 1 3cm Desktop...

Page 29: ...ndset The connector fits properly in one direction only If the connector does not fit into the socket easily turn it over and retry 3 Take the free end of the handset cord and place it into the socket...

Page 30: ...ing the headset into socket 2 see Figure 6 3 on page 6 18 automatically overrides the handset and makes the headset active and the handset socket 1 inactive To install the headset take the free end of...

Page 31: ...Figure 5 FlexSet IP 280S Bottom Rear and Side View As shown in Figure 6 the phone is connected to the LAN wall connector with the RJ 45 cable provided using the LAN DTE connector on the bottom side o...

Page 32: ...PC FlexSet IP 280S Pin Power Type A Power Type B Power Type C Option 1 Option 2 Pin 1 TxP TxP Power TxP Power TxP Pin 2 TxN TxN Power TxN Power TxN Pin 3 RxP RxP Power RxP Power RxP Pin 4 Power not u...

Page 33: ...LAN jack at the bottom of the FlexSet IP 280S 4 If you are using power type C connect the AC power adaptor included with the phone as described on page 44 To connect the phone to the PC 1 Fabricate a...

Page 34: ...llation Manual Coral FlexSet IP 280S Installation Manual 4 Figure 8 Line Distances PC PC PC Switch 10 100 Switch Switch Switch 100 meters 100 meters 100 meters 100 meter Ethernet Switch 100 meters via...

Page 35: ...ones are installed on the same desk This configuration is not recommended for phones located in separate rooms The first phone may use power over the LAN or via the AC wall adaptor all additional phon...

Page 36: ...phone is then snapped onto the bracket The wall mount elevation bracket can be reversed on a desktop to elevate the rear of the FlexSet IP 280S on a desktop at a twenty eight degree angle lowering th...

Page 37: ...on bracket Three 3 tap screws for wall mounting Three 3 wall plugs for wall mounting Two 2 plug like rubber bumpers for wall mounting Two 2 self adhesive flat rubber bumpers for 28 degree desk mountin...

Page 38: ...ng screws The hole drilled must be wide enough to allow the wall plugs to enter snugly not loosely 4 Insert the three wall plugs into the holes 5 Insert the three screws into the wall plugs and partia...

Page 39: ...ubber Bumpers 10 Mount the telephone on the wall place the slots on the bottom of the phone A towards bottom legs of the bracket and snap them in place as shown in Figure 14 below 11 Snap the legs loc...

Page 40: ...e edge tab extended out Then place the handset see the following figure The rotated handset hook secures the handset in an upright position Figure 15 Handset Hook WALL Slip lower slots A over bottom l...

Page 41: ...Coral FlexSet IP 280S Installation Manual Phone Hardware Description 33 Coral FlexSet IP 280S Installation Manual 4 Figure 16 Side View Completed Wall Mount WALL WALL MOUNT...

Page 42: ...located at the top of the phone s back It is recommended to use a 4 6 inch 10 15 cm LAN cord not supplied when connecting directly onto a wall LAN socket pins 4 To mount the telephone on the wall pla...

Page 43: ...levation bracket Two 2 self adhesive flat rubber bumpers for 28 degree desk mounting Three 3 tap screws for wall mounting Three 3 wall plugs for wall mounting Two 2 plug like rubber bumpers for wall m...

Page 44: ...Fitting the Desktop Elevation Bracket 5 Snap the legs located on the thick edge of the bracket into the matching slots on the thick edge of the phone see the following figure Figure 20 Completed Eleva...

Page 45: ...d can be used to elevate the FlexSet IP 280S on a desktop at a sixty degree angle in order to lower the viewing angle of the keyboard The FlexSet Desk Elevation Stand kit includes one of the following...

Page 46: ...arrow slots at the top of the phone and then push the legs up into the slots to secure them See the figure above for details 4 Place the stand s bottom legs into the matching narrow slots on the botto...

Page 47: ...e from the Desk Elevation Stand To remove the phone from the Desk Elevation Stand 1 Disconnect the telephone line plug from the telephone 2 Hold the telephone with the stand upright perpendicular to t...

Page 48: ...40 Phone Hardware Description Coral FlexSet IP 280S Installation Manual Coral FlexSet IP 280S Installation Manual 4 NOTES...

Page 49: ...rectly on the existing LAN infrastructure within an organization Verify that all twisted pairs are properly installed before considering the Power over Ethernet option Performing the full cable instal...

Page 50: ...42 Supplying Power to the Phone Coral FlexSet IP 280S Installation Manual Coral FlexSet IP 280S Installation Manual 5 Figure 5 Power over Ethernet LAN Type A LAN RJ 11 RECEIVE TRANSMIT FlexSet IP 280S...

Page 51: ...are implementing 10 100MB LAN within their infrastructure the only option available is to carry power via signal pairs 1 2 3 6 because all pairs are already used to carry data in 100MB LANs As a resu...

Page 52: ...80S can be powered directly from the AC power supply Power is supplied from a local power adaptor plugged into the AC 115V or 230V power wall receptacle via the DC power jack on the rear panel see Fig...

Page 53: ...63A max output CN7244 0950810 EU pin The cylindrical external conductor of the DC output connector must be negative and the internal pin positive If the polarities are reversed damage will occur and...

Page 54: ...the building power wiring and receptacles creates a strong argument for using power over the data network Powering over the LAN type A and B or IEEE 802 3AF standard infrastructure will reduce wiring...

Page 55: ...positive and the internal pin negative No damage will occur if the polarities are reversed however the unit will not function To power the phone using a TPS 1 Plug the TPS power adaptor into a 115 23...

Page 56: ...IP subnet as the factory defined IP address of the terminal 3 On your workstation open a cmd prompt screen and type C ping 192 168 1 10 4 If the following output appears the terminal connectivity test...

Page 57: ...Software Version 14 or higher has been installed on the Coral system Actual Coral system programming procedures in the PI are beyond the scope of this manual To learn about PI procedures and phone fea...

Page 58: ...al Size Definition Route SIZ The system database allocates resources to manage the operation of an IP keyset station based on the values entered in the KEYSET_IP field If insufficient resources have b...

Page 59: ...ne and connecting it to the LAN There are two ways to register the MAC address to the Coral database When registering just a few FlexSet IP 280S phones define the MAC parameter in the IP keysets menu...

Page 60: ...elf MAC Adr Make a note of the MAC address that is displayed and enter this into the PI Only IP terminals known to the Coral will be able to register with the system IP General Route IP 3 IP_KEYSET_AU...

Page 61: ...Features Station Route SFE 2 Some operating characteristics are determined system wide for all keysets and FlexSets Station timers Route ST T Keyset timers Route EKT 0 Idle Display Route ROOT 0 0 3 Fi...

Page 62: ...ring specified day and night service periods The profile also determines whether certain features permitted by the station s COS are currently enabled DND_WP 12 Whisper pages cannot be received by an...

Page 63: ...mpression matches in the COSs of both parties or via the UGW then the call is denied and the message CODEC MISMATCH appears on the phone display Tenant COS Route COS 2 General Numbering Plan Route NPL...

Page 64: ...802 1Q P protocol values are defined for the entire system Keyset FlexSet Definitions Route EKT IP_FAX_ENABLED Y N If this FlexSet IP 280S is able to send or receive fax calls set this parameter to Y...

Page 65: ...n one is configured When connected to the secondary call agent the FlexSet IP 280S will periodically every 60 seconds attempt to communicate with a primary call agent When a primary call agent is foun...

Page 66: ...forward the calls Private Library Route Lib 1 DIAL_NUM Define the phone s dial number OUT_TK Define the Routing Numbering Plan LCR Routing Numbering Plan Route LCR 5 ELEMENT Define the route element N...

Page 67: ...S operating parameters are configured via the SysDef menu These options are set with their factory default values but can be edited as required To access the SysDef menu options 1 On the phone press t...

Page 68: ...elay Duplex Mode Zip Tone Survivability 03 25 example 0B00500110 example 000 10 100 Mbps Full Half 000 Yes No Edit Yes No Edit For display purposes only Available only when Survivability enabled Relev...

Page 69: ...ity Enable the system survivability feature for the FlexSet IP 280S see Survivability page 57 Diagnostics Software Version Displays the current software version number of the FlexSet IP 280S see Viewi...

Page 70: ...defined as primary For the phone to operate either of the parameters Call Agent 1 and CA Name or both must be defined Default Rout The default router address for the LAN or WAN CA Name The name of th...

Page 71: ...80S Installation Manual 7 Self MAC Adr view only field The unique MAC hardware address defined by the manufacturer for this FlexSet IP 280S NOTE For the phone to operate the MAC address of the phone m...

Page 72: ...to retrieve the information for that parameter Therefore if you define a mandatory address as dynamic ensure that the phone is on the same network as the relevant DHCP and or DNS Server Call Agent Fo...

Page 73: ...displayed parameters by using the up and down navigation keys 5 To change values press edit When configuring an IP address the periods remain in place on the display Change only the numbers in the ad...

Page 74: ...the FlexSet IP 280S There are three options Sign Used to toggle between and GMT Auto Used to request the time zone definition from the DHCP server Any numbers that were entered are erased and changed...

Page 75: ...rectly through the headset rather than through the speaker normal mode It is mainly used for attendants using headsets The factory default is Normal ring To adjust the ring tone mode on the FlexSet IP...

Page 76: ...68 Configuring the Phone via its Keypad Coral FlexSet IP 280S Installation Manual Coral FlexSet IP 280S Installation Manual 7 NOTES...

Page 77: ...side of the LAN Static or Dynamic IP Address Contact the system administrator to determine whether you will be using a static or dynamic IP address It is recommended that FlexSet IP 280S telecommuters...

Page 78: ...Phone via its Keypad page 59 for details The phone user name The default user name is phone Ask your system administrator if necessary The phone password The default password is the password used for...

Page 79: ...ays information according to the option selected in the left pane Table 8 FlexSet IP 280S Web Page Basic Phone Parameters Parameter Description MAC address The MAC hardware ID number of the phone as d...

Page 80: ...e phone click Setup on the left pane of the FlexSet IP 280S home page see Figure 12 on page 71 Figure 13 FlexSet IP 280S Web Page Setup For more information about these network parameters see Table 7...

Page 81: ...n the left pane of the FlexSet IP 280S home page see Figure 12 on page 71 The following information is displayed Packets Lost the amount percentage of lost packets since the last connection Average De...

Page 82: ...NOTES...

Page 83: ...e printer to quickly create labels custom designed for various phones The phone comes with a preprinted DESI label inserted beneath the faceplate Additional blank DESI labels may be purchased from you...

Page 84: ...ter with the label sheet 4 From the DESI Plus DESI Lite menu select File Print The left column on the multi designation label is intended for the four system defined fixed keys Other columns are inten...

Page 85: ...the hole located on the plastic plate covering the blank telephone number as shown in the figure below Figure 15 Removing the Telephone Number Plate 2 Lift upward to remove the plastic plate 3 Peel o...

Page 86: ...NOTES...

Page 87: ...nected AC power adaptor is connected if applicable No dial tone Check the following Handset cable is connected Power adaptor is connected if applicable Phone cannot complete or receive a call Check th...

Page 88: ...Self IP field on the FlexSet IP 280S SysDef IP Params Static Self IP Adr NO UGW RESOURCES There is a limited number of stations defined for each UGW Attempting to connect additional stations will ret...

Page 89: ...g the IP addresses are different Searching for DHCP server There is no response from the DHCP Server Ensure the DHCP Server is active on the network and all cables are connected Searching for DNS serv...

Page 90: ...ystem requires available Coral Sentinel resources Currently all Sentinel resources are engaged The Sentinel resources are freed once another user ends a conversation Hang up and try again later WRONG...

Page 91: ...280S The FlexSet IP 280S is active The phone does not need to be registered in the Coral Before downloading the file containing the new software version the FlexSet IP 280S erases part of its flash me...

Page 92: ...yed see Figure 11 4 Enter the User name and Password and click OK The FlexSet IP 280S home page is displayed see Figure 12 5 On the left pane of the FlexSet IP 280S home page click Upgrade 6 In the TF...

Page 93: ...always begin immediately 5 Enter the TFTP Server IP Address 6 Enter the software version file name 7 To begin the upgrade select Yes Canceling the Version Upgrade 1 Using the PI select Route 3 7 1 1...

Page 94: ...NOTES...

Page 95: ...rogrammed keys Alphanumeric display panel 40x3 character LCD Controls 5 soft keys 4 fixed keys 4 navigator keys 12 button dial Volume up down 26 programmable buttons Hookswitch Headset handset detecto...

Page 96: ...T Power requirements 7 0W Max 24 48VDC Type A Power over LAN IEEE 802 3af standard Type B Power over LAN IEEE 802 3af standard Type C TPS AC wall power adaptor TPS AC wall power adaptor CN7244 0950710...

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Page 98: ...ms International Headquarters Tadiran Telecom Ltd 18 Hasivim Street P O Box 7607 Petach Tikva 49170 Israel Tel 972 3 9262000 Fax 972 3 9262310 http www tadirantele com USA Headquarters Tadiran Telecom...

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