Nautilus Hyosung MX8800 User Manual Download

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Operator Manual

MX8800 System

V01.00.01 (2013.11.4)

Nautilus Hyosung Inc.

Summary of Contents for MX8800

Page 2: ...Date Description of Change Chapter 1 V01 00 00 2013 11 4 New Publication All 2 V01 00 01 2014 05 21 Add the note about the handset in the section of Video Chapter2 Banking Device 2012 Nautilus Hyosung...

Page 3: ...ginning operator 3 1 Opening and Closing the Exterior Door 3 1 Side Body Opening 3 1 Side Body Closing 3 2 Security Enclosure Opening 3 3 Security Enclosure Closing 3 4 Switching Power On Off 3 5 Swit...

Page 4: ...Recycling Machine 5 2 Specification of External Appearance 5 3 Bill Conditions 5 4 Acceptable condition 5 4 Unacceptable condition 5 5 How to open and close the lower unit 5 9 How to replenish the cas...

Page 5: ...bers provided separately What is in This Manual This manual is designed to provide the operation guide for the MX8800 and the detailed description of the following Replenishing the notes the receipt p...

Page 6: ...maintenance refer to the supervisor operator and technician s tasks performed to keep the ATM operational Screen refers to the text appearing on the customer display In this document the abbreviation...

Page 7: ...LCD Liquid Crystal Display 35 MCU Magnetic Card Unit 36 OPL Operation Panel for Customers to Operate 37 OSD board On Screen Display Board 38 P S Power Supply 39 PIN Personal Identification Number 40...

Page 8: ...erate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reaso...

Page 9: ...he equipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify...

Page 10: ...ted documents are listed as follows If needed please contact staffs of our technical support team and maintenance team Installation Manual Service Manual MoniPlusVDM Manual Diagnostic For the contact...

Page 11: ...ence which occurs when bank clerks directly handle cash and checks with customers and relieves workload upon tellers by processing deposit withdrawal of cash check automatically Relieves risks and bur...

Page 12: ...nterface between the customer and MX8800 The customer selects transactions and requests information at the fascia Card Reader Customer Display OPL Teller Display Receipt Printer Coin Dispenser Proximi...

Page 13: ...and the side body where the CE and the power supply are installed The interior and key units are as follows Security Enclosure Door Power Supply ON OFF Switch PNC SIU Board PC CE Lower Body of BRM Upp...

Page 14: ...b 14EA USER PORTS 6EA VGA On Board Dual VGA DVI RGB VGA PCI_Ex x1 Dual VGA DVI RGB LAN 10 100 1000Mbps On Board Status Display LED HDD PWR LED Customer Display Display Type 15 inch LCD Resolution XGA...

Page 15: ...bills when auto stack For 0 1mm 0 0039inch thickness bill 16 400 bills Injection of human Recycling CST 2 850 bills when auto stack 3 000 bills Injection of human Reject CST 800 bills when auto stack...

Page 16: ...dy Master card Pay Pass Mstripe Visa payWave MSD Card Reader Type Dip Type USB Magnetic Stripe ISO 1 2 3 Read IC Card Supported Receipt Printer Printing Type Thermal Line Printing Printing Width 80 0m...

Page 17: ...2 nd hand Camera I F Video Port w Pig Tail for internal Cam Video Power w Pig Tail for Cam Additional Function Audio Guidance Sound Card On Board ADA Audio Guidance Volume Control Supported Barcode R...

Page 18: ...ustomer keypad to enter transaction information The 16 key keypad uses an Encryption PIN Pad technology to secure the information entered by the customer at the keypad The customer touch screen is use...

Page 19: ...r Manual Chapter2 Introduction 2012 Nautilus Hyosung Inc All Rights Reserved 2 9 Teller display Basic Specification of Teller Display 15 inch TFT LCD 250cd m2 15 inch Resistive Touch Screen Slide Draw...

Page 20: ...tilus Hyosung Inc All Rights Reserved Video Banking Device Basic Specification of Device 24 LCD Webcam Speaker Handset supported Note 1 The handset of MX8800 is for internal communication Display for...

Page 21: ...d directly to the ATM fascia The consumer inserts an ATM card in the card entry slot and then removes the card to begin the transaction The dip card reader can read magnetic stripe cards and memory ch...

Page 22: ...in this ATM is similar to that of a personal computer you may have in your office or home with exception of a multiple USB HUB used to communicate with several devices such as a cash dispenser card r...

Page 23: ...l Rights Reserved 2 13 Power Supply The power supply unit converts AC power to DC power and provides the voltage to various modules within the system The power supply unit allows the user to turn on o...

Page 24: ...are stored in cassettes The type of document for each cassette is defined on the basis of the bank s application Basic Specification of Cash Check In Module Supported Media Size Width Min 60 0 mm 2 3...

Page 25: ...ash holding per system can be reduced Basic Specification of Bill Recycling Machine Automatic Shutter Dual Shutter 4 Recycle 1 Deposit 1 Reject 1 Utility Cassette supported Dispensing 200 bills per tr...

Page 26: ...osits or transfers the ATM number and location and other desired information After the customer uses the ATM a printed record of the transaction information is presented through the appropriate printe...

Page 27: ...unted in the ATM A coin chute transports the coins from the coin dispenser to a pocket in the ATM fascia The coin dispenser provides the flexibility of cashing ATM transactions to a precise amount Bas...

Page 28: ...012 Nautilus Hyosung Inc All Rights Reserved Bar Code Reader BCR This bar code reader provides a built in object detection sensor IR that instantly turns on the scanner when an object is presented wit...

Page 29: ...designed to support contactless transactions It is composed of a compact controller module and an antenna module Basic Specification of Contactless Card Reader Audio Guidance by Beeper 13 56MHz ISO14...

Page 30: ...night deposit boxes ATM s and other reinforced physical areas such as data storage and filing cabinets It provides excellent secure detection without false alarms Heat detectors sense for fixed tempe...

Page 31: ...and Closing the Exterior Door This section describes the opening procedures of Main Side Body Door and Security enclosure Side Body Opening Open the side body as follows 1 Insert the system key in th...

Page 32: ...g operator Operator Manual 3 2 2012 Nautilus Hyosung Inc All Rights Reserved Side Body Closing Close the side body as follows 1 Swing the door until the doors are fully closed 2 Turn the Key Counter C...

Page 33: ...d 3 3 Security Enclosure Opening Open the Security Enclosure as follows 1 Open the main body door with key 2 Unlock the security door refer to the relevant instructions detailed under Opening Closing...

Page 34: ...2012 Nautilus Hyosung Inc All Rights Reserved Security Enclosure Closing Security Enclosure Closing 1 Swing the door until the doors are fully closed and turn the handle 2 Turn the dial Key Counter Cl...

Page 35: ...power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system enter power failure mode and perform other sequences The system turn...

Page 36: ...1 Open the side body door 2 Press the power switch at the right side OFF for 1 second 3 The system will be shut down automatically 4 The operating system will shut down then power will turn off WARNIN...

Page 37: ...system Switch Status Main S W is pressed on I position AC power is being supplied to the power supply unit and only AC IN LED is turned on Main S W is pressed on O position AC power is not supplied t...

Page 38: ...osung Inc All Rights Reserved Entering Teller Service Mode How to access the teller operation panel 1 Insert the key hole and turn it clockwise 2 Pull back the SPL handle lift the handle upward and th...

Page 39: ...ghts Reserved 3 9 How to fold and store in case of unused Pull down the SPL handle and rotate it When the handle is positioned horizontally push it into the body Do not excessively press the handle wh...

Page 40: ...the lock is shelved Instead the Shelved Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode wit...

Page 41: ...bination has been correctly entered the LCD will read OPr meaning Open right 4 Turn the dial right CW until it stops The lock s bolt is now retracted and the lock is open 5 Turn the handle to the left...

Page 42: ...may change the default Factory Combination of 50 25 50 to a new combination to be used while the lock is still in Shelved Mode Once you have changed the combination for the first time you may want to...

Page 43: ...ert Change Key Insert the change key into the change key socket on the back of the lock WARNING Do not close the door Leave the door open during this process until your are comfortable opening the loc...

Page 44: ...is displayed 13 EOP Power Lock EC Turn the dial to the left CCW until EC Enter Combination is displayed 14 EC Enter New Shelved Mode Combination OPr Enter the new shelved mode combination by pressing...

Page 45: ...cassette is defined on the basis of the bank s application The diagram below shows the overall configuration of the Cash Check In Module and the function of the main module is described in the next pa...

Page 46: ...the regulation of ECB are stored by force At this time they don t pass through the temporary stack section RECOG Recognition Module This section reads the MICR character written on the checks through...

Page 47: ...Short Way 60 0 102 0 mm W 2 36 4 01inch Long Way 110 0 230 0 mm L 4 33 9 06inch Thickness 0 075 0 2 mm 0 003 0 008inch Maximum Number of Deposit Deposit Up to 50 Notes Mixing Storage Capacity Deposit...

Page 48: ...2 mm 33 70 0 08inch Height 750 0 2 mm 29 53 0 08inch Weight 78 0 Kg 171 96 lb except Cash Check weight Deposit Cassette Cash Check Dimensions Width 309 0 2 mm 12 17 0 08inch Length 162 0 2 mm 6 38 0...

Page 50: ...to hurt your hand Note Any branch personnel should not attempt to remove any jams without powering down the ATM Location Map to remove jam The Cash Check In Module CCIM can be divided into 12 modules...

Page 51: ...PER B2 Upper Guide of Body Module2 B2 BOTTOM B2 Bottom Guide of Body Module2 3WAY1 Control Assembly of 3Way Gate1 REJECT Reject Module 3WAY2 Control Assembly of 3Way Gate2 B4 GUIDE B4 Guide of Body Mo...

Page 52: ...Remove a jammed note or foreign substances If necessary turn the green knob 1 clockwise or counterclockwise to easily remove the jammed note as shown in the picture below picture 3 After checking if t...

Page 53: ...m on the first transport path push the lock lever in the arrow direction as shown in the picture and open the First Transport Path 2 Remove a jammed bill or foreign substances 3 After checking if the...

Page 54: ...BC section push the lock lever in the arrow direction as shown in the picture and open the BC section 2 Remove a jammed Note or foreign substances 3 After checking if the jammed Note is removed comple...

Page 55: ...ver in the arrow direction as shown in the picture and open the ALG section 2 Remove a jammed Note or foreign substances If necessary turn the green knob2 clockwise or counterclockwise to easily remov...

Page 56: ...sh the lock lever in the arrow direction as shown in the picture and open the Recog Transport Section 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or count...

Page 57: ...a jam on Zone push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or countercloc...

Page 58: ...a jam on Zone push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or countercloc...

Page 59: ...is a jam on Zone 1 2 push the lock lever in the arrow direction as shown in the picture and open the BM2 Transport Section 2 Remove a jammed Note or foreign substances 3 After checking if the jammed N...

Page 60: ...ne push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or counterclockwise to eas...

Page 61: ...is a jam on Rejection Section open the door as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob 5 clockwise or counterclockwise to easily remove the...

Page 62: ...e green arrow direction and then push the BM3 in the yellow arrow direction as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob 6 clockwise or counter...

Page 63: ...green arrow direction and then push the BM3 in the yellow arrow direction as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob4 5 clockwise or counter...

Page 64: ...pper figure clockwise or counterclockwise and move the BM3 Refer to figures below to remove the jammed Note more easily 3 Be careful for the film inside the Escrow not to be missed or damaged during r...

Page 65: ...Cassette using key as shown in the picture of Separating Retract BOX And remove a jam as shown in the picture of Removing jam from Retract 3 To remove a jam or media from inside the RT A6 Cassette op...

Page 67: ...shown in the picture To easily remove the jammed Note turn the green knob 3 4 clockwise or counterclockwise To remove a jam or media from inside the Cassette open the door with the key And drop down...

Page 68: ...Manual 4 24 2012 Nautilus Hyosung Inc All Rights Reserved Removing jam from cassette section Turning the key to the right to open the door and turning the key to the left to close the door Pressing t...

Page 69: ...een grip insert Ink Cartridge in the cartridge adaptor as shown in the picture And then release the green grip Ink cartridge will be locked Note Before mounting Ink Cartridge see Ink Cartridge install...

Page 70: ...on CCIM Other is using VDM As it is alternative they can choose one of them for their convenience Case 1 Using DIP switch and the button on CCIM 1 Replace Ink Cartridge Refer to 1 How to replace Ink...

Page 71: ...side menu of CCIM lifetime info screen and select Execute the detail information of Ink Cartridge will be shown CCIM Ink Cartridge Info Screen 2 Reset PRT Cartridge Count by click Clear button Note Mi...

Page 72: ...le the felt unit step by step as shows the picture Dissembling the Felt Unit At that time Rotate two captive screws counterclockwise completely 2 Rotate the felt adaptor as shows the picture Replacing...

Page 73: ...ter5 Bill Recycling Machine BRM The idea of recycling is to make the cash that is paid in during deposit transactions available again for dispensing This considerably lengthens the replenishment or em...

Page 74: ...ort Way 117 0 177 0 mm 4 61 6 97inch Maximum Number of Deposit or Dispensing Deposit Up to 200 bills 48 0mm 1 89inch Dispensing 47 2mm 1 86inch Storage Capacity Recycle Deposit Dispensing Cassette RC...

Page 75: ...gth 865 0 3 0 mm 34 06 0 12inch Height 524 0 3 0 mm 20 63 0 12inch Weight 65 0Kg 143 30ib except bill weight Recycle Deposit Cassette RC DPC Dimensions Width 230 0 3 0 mm 9 06 0 12inch Length 149 0 3...

Page 76: ...eserved Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be manua...

Page 77: ...chine BRM 2012 Nautilus Hyosung Inc All Rights Reserved 5 5 Unacceptable condition 1 Bill with serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn...

Page 78: ...uate life or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand Stained Hole 20 0mm 0 79inch 35 0mm 1 38inch...

Page 79: ...ng Machine BRM 2012 Nautilus Hyosung Inc All Rights Reserved 5 7 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc 8 Bill with folded li...

Page 81: ...9 How to open and close the lower unit Lower Unit Opening 1 To release the lock from system press the lever A as shown in pictured below Then pull the lower unit pressing lever A until the lower unit...

Page 82: ...ower Unit Closing 1 Close the mid transport path pressing the lever E At this time the mid transport path is closed through the 2 steps so you have to close it once again pressing the lever E 2 Push t...

Page 83: ...ish the cassette with bills This section describes how to replenish the cassette with bills 1 Take out the lower unit from system Refer to Lower Unit Opening 2 Separate the cassette from the set guide...

Page 84: ...g Inc All Rights Reserved 4 Turn the key clockwise and open the cassette door 5 Press the green lever D and pull the Push Plate to the end in the arrow direction Note If pressing the lever using one f...

Page 85: ...Stack Sheet is extruded out of the guide If it is extruded out of the guide as shown in below picture turn the knob and insert it inside the guide 7 Replenish the cassette with the bill to the positio...

Page 86: ...Note Be careful for the bills not to be laid when replenishing the bills CAUTION Prior to replenishing the cash cassette with the notes a Fan the notes so that the notes are not sticking together b Re...

Page 87: ...2012 Nautilus Hyosung Inc All Rights Reserved 5 15 8 Close the door with the key After closing the door remove the key from the cassette 9 Fold the holder of the cassette and mount the cassette into t...

Page 88: ...remove the bills from reject cassette This section describes how to remove the bills from reject cassette 1 Separate the lower unit from system 2 Separate the Reject Cassette from the set guide holdin...

Page 89: ...ush Plate in the arrow direction pressing the green lever B on the bottom of the Reject Cassette until the space is created enough to remove the bills Then remove the bills from the Reject Cassette 5...

Page 90: ...ter5 Bill Recycling Machine BRM Operator Manual 5 18 2012 Nautilus Hyosung Inc All Rights Reserved 6 After closing the door mount the Reject Cassette into the set guide 7 Mount the lower unit into sys...

Page 91: ...hts Reserved 5 19 How to remove the bills from utility cassette This section describes how to remove the bills from utility cassette 1 Turn the key clockwise to separate the Utility Cassette 2 Pull th...

Page 92: ...se and open the door as shown in below picture 4 Remove the bills from the Utility Cassette After removing the bills close the door with the key Remove the key after closing the door 5 Mount the Utili...

Page 93: ...er A in the arrow direction to release the lock Then lift up the Customer Service Module holding the handle B and fix it in the lock C Customer Service Module Closing 1 Hold the handle B with one hand...

Page 94: ...the arrow direction to release the lock Then lift up the Tape Escrow holding the handle B and fix it in the lock C Tape Escrow Closing 1 Hold the handle B with one hand and push the safety lock C in...

Page 95: ...achine BRM 2012 Nautilus Hyosung Inc All Rights Reserved 5 23 Caution Do NOT take your hands off the handle until the upper unit is completely closed because the safety lock is released And also do NO...

Page 96: ...Reserved How to open and close the upper body of the module Open the upper body of BRM as follows 1 Open the outer door 2 Pull the upper unit in the arrow direction by pulling the lever A forward Clos...

Page 97: ...All Rights Reserved 5 25 How to remove the jam Case 1 Removing jam from the Customer Service Module 1 Turn the green knob A counterclockwise and open the door 2 Move the Push Plate in the arrow direct...

Page 98: ...achine BRM Operator Manual 5 26 2012 Nautilus Hyosung Inc All Rights Reserved 3 Turn the knob C clockwise and completely remove the jammed bill 4 After removing the jammed bill turn the knob A clockwi...

Page 99: ...the upper unit Refer to Upper Body Opening 2 Hold the lever on the front of the upper unit and pull it as shown in below picture Then the front transport path will appear 3 Turn the green knob C clock...

Page 100: ...pen Tape Escrow and Customer Service Module 2 Lift up the rear transport path with one hand and press the lever A with another hand to release the lock The lift up BC Bill Checker 3 While still holdin...

Page 101: ...Manual Chapter5 Bill Recycling Machine BRM 2012 Nautilus Hyosung Inc All Rights Reserved 5 29 4 After removing the jammed bill completely close BC by pressing it 5 Close Tape Escrow and Customer Servi...

Page 102: ...erved Case 4 Removing jam from Rear Transport Path 1 Open Customer Service Module and Tape Escrow 2 Turn the green knob A clockwise for the jammed bill to be shown and remove the jammed bill while hol...

Page 103: ...below picture and move a jammed bill between Drum and Tape Escrow to the front of the transport path Then remove the jammed bill 3 Turn the knob A counterclockwise and remove the crumpled bill wound...

Page 104: ...ob A on the end of the path counterclockwise until the bill on the mid transport path moves to the end of opposite side of the path When the bill appears on the end of the opposite remove the jammed b...

Page 105: ...Case 7 Removing jam from cassette 1 Separate the cassette from Bill Recycling Machine Refer to How to replenish the cassette with bills 2 Pull the Push Plate in the arrow direction of the below pictur...

Page 106: ...d 4 Turn the knob from bottom to top until the jammed bill appears Then remove the jammed bill After removing the jammed bill return the Push Plate to the original position as shown in below picture 5...

Page 107: ...assette from Bill Recycling Machine Refer to the section of How to remove the bills from reject cassette 2 Pull the Push Plate in the arrow direction of the below picture to remove the jammed bills 3...

Page 108: ...Utility Cassette 1 Open the door of UTC Utility Cassette and check the position of the jammed bill 2 Turn the green knob A counterclockwise and the jammed bill appears At this time put the hand into...

Page 109: ...nlight or leave it under the fluorescent lamp for a long time 3 Keep it away from the organic solvents Paper color may change if the paper comes in contact with organic solvents or glues containing or...

Page 110: ...the receipt paper Prior to loading the receipt paper the following must be kept in mind Note Load a paper roll into the unit with the shape of the roll kept intact Deformed roll may cause jamming Corr...

Page 111: ...s Reserved 6 3 1 Open the side door with key 2 Retract printer assembly from the rail assembly This can be accomplished by pressing the green button and then pull out the printer towards you 3 Insert...

Page 112: ...Feed the loose edge of the paper through the beginning of the transport assembly as soon the paper is detected by the printer transport assembly the printer will finish feeding it through the remain...

Page 113: ...Operator Manual Chapter6 Receipt Printer 2012 Nautilus Hyosung Inc All Rights Reserved 6 5 2 Refer to diagram stickers placed on either side of the center section of the thermal printer...

Page 114: ...e rear panel with key 2 Retract printer assembly from the rail assembly This can be accomplished by pressing the green button and then pull out the printer towards you 3 Open the print head assembly b...

Page 115: ...5 After finishing clearing the receipt load the receipt paper properly Make sure that the Thermal Print Head TPH is closed When finished loading paper close the rear Panel and remove the key Note Afte...

Page 116: ...hing ATM transactions to a precise amount Replenishing the Coin Dispenser Replenishing the Coin Dispenser 1 To replenish the coin dispenser with the coin pull the coin dispenser servicing tray out to...

Page 117: ...ispenser Pour the coins into the coin hopper slowly If poured too quickly it may cause a jam Do not pour bent coins into the hopper If coin dust accumulates in the hopper during use it may cover the o...

Page 118: ...7 3 Clearing a coin jam Clearing a coin jam 1 Remove all coins from bowl 2 Remove motor assembly from base as described 3 Clear the jammed coin by either Rotate the disk manually first counter clock...

Page 119: ...r Operator Manual 7 4 2012 Nautilus Hyosung Inc All Rights Reserved 4 Remove any debris from the disk bed assembly 5 Clean the exit window opto with a clean dry cloth 6 Re assemble as described 7 Refi...

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