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Operator Manual   

MS500 System   

 

V01.00.03 (2017.11.29)

 

 
 
 

 
 
 

 

 

 

©  2017 

Nautilus Hyosung Inc. 

All Rights Reserved. 

Summary of Contents for MS500

Page 1: ...Operator Manual MS500 System V01 00 03 2017 11 29 2017 Nautilus Hyosung Inc All Rights Reserved...

Page 2: ......

Page 3: ...4 08 05 New Publication All 2 V01 00 01 2014 12 03 Updated document throughout All 3 V01 00 02 2015 01 02 Updated cover image basic specification 2 4 V01 00 03 2017 11 29 Added special operation metho...

Page 4: ...n 4 2 Specification and Function 4 2 Bill Conditions 4 4 How to open and to close the Lower Unit 4 9 How to replenish the cassette with bills 4 13 Extra Cassette CST 4 19 How to open and to close the...

Page 5: ...taffs of Nautilus Hyosung see the E mail addresses and telephone numbers provided separately What is in This Manual This manual is designed to provide the operation guide for the MS500 and the detaile...

Page 6: ...ensed from the dispenser Servicing and maintenance refer to the supervisor operator and technician s tasks performed to keep the ATM operational Screen refers to the text appearing on the customer dis...

Page 7: ...on 10 H W Hardware 11 I F Interface 12 LCD Liquid Crystal Display 13 OPL Operation Panel for Customers to Operate 14 OSD board On Screen Display Board 15 P S Power Supply 16 PNC Panel Control Board 17...

Page 8: ...erate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reaso...

Page 9: ...he equipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify...

Page 10: ...cument The related documents are listed as follows If needed please contact staffs of our technical support team and maintenance team Installation Manual Service Manual For the contact of maintenance...

Page 11: ...nc All Rights Reserved 2 1 Chapter2 Introduction The Exterior Inside Overview Exterior View of MS500 Interior View of MS500 Display Withdrawal Slot Upper Body of BRM Lower Body of BRM Power Button CE...

Page 12: ...tek RTL8111G CG Power 24V Customer Operation LCD Type 7 Wide TFT LCD 800 X 480 Input Method Register type Touch Screen USB Type Bill Recycle Machine Interface Type USB 1 1 Main USB 2 0 BC Shutter type...

Page 13: ...l computer you may have in your office or home with exception of a multiple USB HUB used to communicate with several devices such as a Bill Recycle Machine Basic Specification of Control Electronics C...

Page 14: ...C power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system enter power failure mode and perform other sequences Basic Specifi...

Page 15: ...available again for dispensing This considerably lengthens the replenishment or emptying cycles on cash in cash out systems and at the same time the cash holding per system can be reduced Basic Specif...

Page 16: ......

Page 17: ...3 1 Chapter3 For the beginning operator Opening the upper front section How to open the upper front section 1 Open the front door with key Then insert the key into the key hole under the upper front...

Page 18: ...Inc All Rights Reserved Opening the security enclosure How to open the security enclosure 1 Open the front door with key 2 Unlock the security door refer to the relevant instructions detailed under Op...

Page 19: ...he lock is shelved Instead the Shelved Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode with...

Page 20: ...n the combination has been correctly entered the LCD will read OPr meaning Open right 4 Turn the dial right CW until it stops The lock s bolt is now retracted and the lock is open 5 Turn the handle to...

Page 21: ...l opening in between because the lock will be put into Lock Out condition displaying LCO Clearing the LCO condition in Shelved Mode requires waiting 5 minutes and then entering the correct combination...

Page 22: ...displayed 2 EC Enter Shelved Mode Combination OPr Enter the current Shelved Mode combination either 50 25 50 or a changed Shelved Mode combination by sequentially pressing those digits on the lock ke...

Page 23: ...n and store it in a secure place If this combination is lost or forgotten there is no alternate way to open the lock 12 POC Remove Change Key EOP Remove the change key EOP End Operation is displayed 1...

Page 24: ...rator Operator Manual 3 8 2017 Nautilus Hyosung Inc All Rights Reserved Switching Power On The system turning on process is as follows 1 Open the plastic cover and press the switch to ON 2 The system...

Page 25: ...Operator Manual Chapter4 Bill Recycle Machine 2017 Nautilus Hyosung Inc All Rights Reserved 4 1 Chapter4 Bill Recycling Machine 30 BRM30 Overall Configuration BRM30 Overall Configuration Diagram...

Page 26: ...nt Collection 1ea When auto stack Note 1 275mm 10 83inch 2750billsNote1 Injection of human Note2 285mm 11 22inch 2850billsNote1 Recycle Deposit Dispensing Small capacity Cassette RC3X Number 3 ea When...

Page 27: ...MU Dimensions Width 300 3 mm 11 81 0 12inch Length 975 3 mm 38 39 0 12inch Height 367 5 3 mm 14 47 0 12inch Lower Body BMD Dimensions Width 327 4 3 mm 12 89 0 12inch Length 755 4 3 mm 29 74 0 12inch H...

Page 28: ...rved Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be manually...

Page 29: ...chine 2017 Nautilus Hyosung Inc All Rights Reserved 4 5 Unacceptable condition 1 Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Br...

Page 30: ...quate life or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 0 79inch 35mm 1 38inch When the bill i...

Page 31: ...Chapter4 Bill Recycle Machine 2017 Nautilus Hyosung Inc All Rights Reserved 4 7 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc Band...

Page 32: ...Chapter4 Bill Recycle Machine Operator Manual 4 8 2017 Nautilus Hyosung Inc All Rights Reserved 8 Bill with folded lines Case 1 Case 2 Case 3 Bill distortion should not exceed 10 mm 0 39inch...

Page 33: ...o open and to close the Lower Unit Opening the Lower Unit 1 Open the front door with key 2 Unlock the security door refer to the relevant instructions detailed under Opening Closing The Security Enclo...

Page 34: ...Operator Manual 4 10 2017 Nautilus Hyosung Inc All Rights Reserved 5 Push down the Lever C to release the Lock of lower unit from BRM30 frame and pull the lower unit until it is taken out completely...

Page 35: ...Bill Recycle Machine 2017 Nautilus Hyosung Inc All Rights Reserved 4 11 Closing the Lower Unit 1 Push the Lower Unit into the BRM30 Frame until it is locked as the picture below 2 Close the security...

Page 36: ...ual 4 12 2017 Nautilus Hyosung Inc All Rights Reserved How to Open the Lower Unit Drawer 1 Open the Drawer pulling the Lever A How to Close the Lower Unit Drawer 1 Push the Drawer into the Lower Unit...

Page 37: ...igh Capacity Cassette RC11 RC13 1 Take out the lower unit from BRM30 Frame Refer to Opening the lower unit 2 Hold the Cassette Handle A and separate the Cassette from the set guide completely 3 Unfold...

Page 38: ...tire cassette can move So please use both the thumb and forefinger 6 Check if the Stack Sheet is extruded out of the guide If it is extruded out of the guide as shown in picture below turn the knob an...

Page 39: ...ION Prior to replenishing the cash cassette with the notes a Fan the notes so that the notes are not sticking together b Remove all notes with holes or notes that are torn c Unfold the folded notes d...

Page 40: ...hine Operator Manual 4 16 2017 Nautilus Hyosung Inc All Rights Reserved 9 Fold the holder of the cassette and mount the cassette into the set guide 10 Mount the lower unit into the BRM30 Frame Refer t...

Page 41: ...unit from BRM30 Frame Refer to Opening the lower unit 2 Separate the cassette from the set guide holding the handle A 3 Place the Cassette on the flat surface as the picture below 4 For the procedure...

Page 42: ...Manual 4 18 2017 Nautilus Hyosung Inc All Rights Reserved 5 Mount the cassette into the set guide Please check the direction of cassette entrance before mounting 6 Mount the lower unit into the BRM30...

Page 43: ...2017 Nautilus Hyosung Inc All Rights Reserved 4 19 Extra Cassette CST Mounting Extra Cassette 1 Open the front door with key 2 Lift up the hook and separate the holder of extra cassette from the door...

Page 44: ...in the direction of arrow deeply 5 Press the hook holding the handle and open the holder 6 For the procedures of replenishing the extra cassette CST with bills please refer to 4 8 of the procedures d...

Page 45: ...l Recycle Machine 2017 Nautilus Hyosung Inc All Rights Reserved 4 21 8 Push the Extra Cassette in the direction of arrow until it is locked Demounting Extra Cassette 1 Press the button deeply with oth...

Page 46: ...e locked to the hook D of holder 3 Push down the hook E of the holder in the direction of arrow and separate the holder from the security door 4 Push the holder in the direction of arrow holding the d...

Page 47: ...ecycle Machine 2017 Nautilus Hyosung Inc All Rights Reserved 4 23 How to open and to close the upper unit Opening Closing Upper Unit Opening the Upper Unit 1 Turn the key clockwise until hearing the s...

Page 48: ...perator Manual 4 24 2017 Nautilus Hyosung Inc All Rights Reserved 2 Hold the both sides of the bezel and pull it in the direction of arrow Closing the Upper Unit 1 Hold the both sides of bezel and pus...

Page 49: ...ok in the direction of arrow and open the bezel 2 Push the lever A to release the lock Then lift up the Customer Service Module holding the handle B and fix it in the safety lock C Closing the Custome...

Page 50: ...the Customer Service Module in the arrow direction to completely close it Then press the Lever A for fixing and close the bezel Caution Do NOTtake your hands off the handle until the upper unit is co...

Page 51: ...ach case to remove jams Case 1 Removing jam from the Customer Service Module Case 1 Removing jam from the Customer Service Module 1 Open the upper unit Refer to Opening the Upper Unit 2 Turn the Knob...

Page 52: ...t to be removed 5 Turn the Knob C counterclockwise until the jammed bill is taken out to be removed Completely remove the jammed bill with other hand 6 Turn the Knob D clockwise until the jammed bill...

Page 53: ...the Upper Unit Refer to Opening Upper Unit 2 Open the Customer Service Module Refer to Opening Customer Service Module 3 Pull the Handle B in the arrow direction and remove the jammed bill with the o...

Page 54: ...oving Jam from Extra Case 3 Removing Jam from Extra 1 Open the Upper Unit Refer to Opening Upper Unit 2 Open the Customer Service Module Refer to Opening Customer Service Module 3 Turn the Knob D cloc...

Page 55: ...moving Jam from BC Case 4 Removing Jam from BC 1 Open the Upper Unit Refer to Opening Upper Unit 2 Lift up the Lever D in the diagonal direction and open the BC Turn the Knob E counterclockwise holdin...

Page 56: ...Inc All Rights Reserved 4 After removing the jammed bill press the BC completely to lock it 5 After removing the jammed bill close the Customer Service Module and Upper Unit in the reverse order of a...

Page 57: ...17 Nautilus Hyosung Inc All Rights Reserved 4 33 Case 5 Removing Jam from Option Case 5 Removing Jam from Option 1 Open the Upper Unit Refer to Opening Upper Unit 2 Lift up the Lever E in the diagonal...

Page 58: ...017 Nautilus Hyosung Inc All Rights Reserved 3 Turn the Knob F counterclockwise holding the Lever E until the jammed bill show Then remove the jammed bill 4 Turn the Knob F counterclockwise until the...

Page 59: ...Turn the Knob G clockwise holding the Lever E until the jammed bill shows Remove the jammed bill with other hand 6 After removing the jammed bill close the Customer Service Module and Upper Unit in th...

Page 60: ...ual 4 36 2017 Nautilus Hyosung Inc All Rights Reserved Case 6 Removing Jam from Middle Transport Path Case 6 Removing Jam from Middle Transport Path 1 Open the Upper Unit Refer to Opening Upper Unit 2...

Page 61: ...iddle Transport Path with one hand and remove the jammed bill 4 Push the center of Middle Transport Path with the hand to lock it 5 After removing the jammed bill close the Customer Service Module and...

Page 62: ...m from Center Transport Path Lower of Lower Unit 1 In case of the Draw Section turn the Knob A counterclockwise and remove the jammed bill Case 8 Removing Jam from Center Transport Path Upper of Lower...

Page 63: ...ing Jam from Center Transport Path Upper of Lower Unit Removing Jam from Center Transport Path Upper of Lower Unit 1 Separate the High Capacity Cassette from BMD Frame Refer to High Capacity Cassette...

Page 64: ...Removing Jam from Center Transport Path Middle of Upper Unit Case 10 Removing Jam from Center Transport Path Middle of Upper Unit 1 Separate the CST Unit from BMD Frame Refer to High Capacity Cassette...

Page 65: ...Removing jam from cassette RC11 RC31 RJC CST 1 Separate the Lower Unit from BRM30 Frame Refer to Opening Lower Unit 2 Separate the cassette Refer to How to replenish the cassette with bills 3 Pull the...

Page 66: ...e jammed bill appears Then remove the jammed bill After removing the jammed bill return the Push Plate to the original position as shown in picture below 6 Close the cassette door and mount the casset...

Page 67: ...ned to the exit slot 2 If the cassette for that denomination is full notes of that denomination will be returned to the exit slot 4 Retract cash RC Transit 1 Reject does not occur because the purpose...

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