Multitech MultiModem iCell User Manual Download

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MultiModem

iCell

MTCMR User Guide

Summary of Contents for MultiModem iCell

Page 1: ...MultiModem iCell MTCMR User Guide ...

Page 2: ... NO LIABILITY FOR ANY LOSSES DAMAGES OBLIGATIONS PENALTIES DEFICIENCIES LIABILITIES COSTS OR EXPENSES INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech p...

Page 3: ...interference 9 Precautions for pacemaker wearers 9 Vehicle Safety 9 User Responsibility 10 Device Maintenance 10 Chapter 3 LEDs Connectors and Specifications 11 Front 11 LEDs 11 Back 12 MTCMR H5 Specifications 13 MTCMR EV3 Specifications 14 MTCMR EV2 Specifications 15 MTCMR G2 Specifications 17 MTCMR C1 Specifications 18 MTCMR C2 Specifications 19 MTCMR E1 Specifications 20 Power Measurements 23 M...

Page 4: ...ion and Installation 38 Account Activation for Cellular Devices 38 Device Phone Number 38 Notice for Devices that Use Aeris Radios 38 Installing and Removing SIM Cards 38 Installing a SIM Card 38 Removing a SIM Card 39 Attaching Power Supply Blades 39 Power Supply and Blades 39 Attaching the Blades 39 Connecting Antennas Cables and Power 40 Connecting Direct DC Power accessories 40 Mounting the De...

Page 5: ...47 CFR Part 15 Regulation Class B Devices 47 Industry Canada Class B Notice 47 Chapter 7 Environmental Notices 49 Waste Electrical and Electronic Equipment Statement 49 WEEE Directive 49 Instructions for Disposal of WEEE by Users in the European Union 49 REACH Statement 49 Registration of Substances 49 Substances of Very High Concern SVHC 49 Restriction of the Use of Hazardous Substances RoHS 50 I...

Page 6: ...0 1900 MHz with receive diversity support on EVDO bands MTCMR EV2 GP Dual band 800 1900 MHz with receive diversity support on EVDO bands GPS MTCMR EV3 Dual band 800 1900 MHz with receive diversity support on EVDO bands MTCMR EV3 GP Dual band 800 1900 MHz with receive diversity support on EVDO bands GPS MTCMR C2 CDMA Modem RS 232 USB MTCMR C2 GP CDMA Modem RS 232 USB GPS Related Documentation Use A...

Page 7: ...use SIM cards Unbundled Package with No Accessories Bundled Package with Accessories 1 modem Note Package does not include mounting screws AC or DC power supply and antenna s 1 modem 1 antenna GP builds have an additional GPS antenna 1 RS 232 cable 1 USB cable 1 GPIO cable 1 power supply GP builds do not include power supply Note Package does not include mounting screws ...

Page 8: ...s Respect restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in process Follow restrictions for any environment where you operate the device Do not place the antenna outdoors Switch OFF your wireless device when in an aircraft Using portable electronic devices in an aircraft may endanger aircraft operation disrupt the cellular network and is ...

Page 9: ...llular device EMI The FDA continues to monitor cellular devices for interactions with other medical devices If harmful interference occurs the FDA will assess the interference and work to resolve the problem Precautions for pacemaker wearers If EMI occurs it could affect a pacemaker in one of three ways Stop the pacemaker from delivering the stimulating pulses that regulate the heart s rhythm Caus...

Page 10: ...users Do not use this device in explosive or hazardous environments unless the model is specifically approved for such use The device may cause sparks Sparks in explosive areas could cause explosion or fire and may result in property damage severe injury and or death Do not expose your device to any extreme environment where the temperature or humidity is high Such exposure could result in damage ...

Page 11: ...owered on and registered on the network Continuous ON indicates device is not registered on the network Continuous ON indicates connected to remote party CSD call Slow flashing 5 seconds indicates device is on and searching for a network Flashing at 200 ms on 2 sec indicates registration on network Flashing at 600 ms on 600 ms off is limited network service No SIM card inserted or no PIN entered o...

Page 12: ...E is in one of the following modes power down mode airplane mode non cyclic sleep mode with no temporary wake up event in progress TR Terminal Ready Indicates a readiness signal from the PC PWR GPS Power Lights device has DC power GPS If device has valid GPS signal LED blinks at 1 second ON and 0 5 second OFF If invalid GPS signal LED is solid Signal ALL OFF Unit is off not registered on a network...

Page 13: ...0 45 lbs 200 g Dimensions 3 1 in x 4 9 in x 1 1 in 7 9 cm x 12 4 cm x 2 8 cm Connectors Cellular 50 ohm SMA female connector RS 232 DE9 GPIO 6 pin 2x3 style Power 2 5mm miniature screw on USB Type B SIM Holder Standard 1 8V and 3V Environment Operating Temperature 22 to 158 F 30 to 70 C 1 Humidity 20 90 relative humidity non condensing Power Requirements Voltage 9V to 32V DC SMS SMS Point to Point...

Page 14: ...as not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40 C MTCMR EV3 Specifications Category Description General Performance EV DO Rev A Frequenc...

Page 15: ...d at 40 C limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certification does not apply or extend to use in vehicles or outdoor applications or in...

Page 16: ... Point to Point messaging Text and PDU Certifications and Compliance EMC Compliance FCC Part 15 Class B EN55022 Class B Radio Compliance FCC Part 22 FCC Part 24 Safety Compliance UL 60950 1 2nd Ed IEC60950 1 2nd Ed am 1 1 UL Listed at 40 C limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has...

Page 17: ...Description Weight 0 45 lbs 200 g Dimensions 3 1 in x 4 9 in x 1 1 in 7 9 cm x 12 4 cm x 2 8 cm Connectors Cellular 50 ohm SMA female connector RS 232 DE9 GPIO 6 pin 2x3 style Power 2 5mm miniature screw on USB Type B SIM Holder Standard 1 8V and 3V Environment Operating Temperature 40 to 185 F 40 to 85 C 1 Humidity 20 90 relative humidity non condensing Power Requirements Voltage 9V to 32V DC SMS...

Page 18: ...eater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40 C MTCMR C1 Specifications Category Description General Performance CDMA2000 1xRTT Frequency Bands Dual band 800 1900 MHz Speed Pac...

Page 19: ... 2nd Ed IEC60950 1 2nd Ed am 1 1 UL Listed at 40 C limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certification does not apply or extend to use ...

Page 20: ...5 Class B EN55022 Class B Radio Compliance FCC Part 22 FCC Part 24 Safety Compliance UL cUL 60950 1 2nd Ed IEC60950 1 2nd Ed am 1 1 UL Listed at 40 C limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or oth...

Page 21: ...scription Weight 0 45 lbs 200 g Dimensions 3 1 in x 4 9 in x 1 1 in 7 9 cm x 12 4 cm x 2 8 cm Connectors Cellular 50 ohm SMA female connector RS 232 DE9 GPIO 6 pin 2x3 style Power 2 5mm miniature screw on USB Type B SIM Holder Standard 1 8V and 3V Environment Operating Temperature 22 to 158 F 30 to 70 C 1 Humidity 20 90 relative humidity non condensing Power Requirements Voltage 9V to 32V DC SMS W...

Page 22: ... Ed IEC60950 1 2nd Ed am 1 Network Compliance PTCRB AT T 1 UL Listed at 40 C limited by power supply UL Certification does not apply or extend to an ambient above 40 C and has not been evaluated by UL for ambient greater than 40 C UL has evaluated this device for use in ordinary locations only Installation in a vehicle or other outdoor locations has not been evaluated by UL UL Certification does n...

Page 23: ...rrent The input current during power up or a reset MTCMR H5 GSM 850 Idle Typical Maximum Peak TX In rush Current 9 volts Current AMPS 0 057 0 080 0 185 1 18 1 61 Watts 0 526 0 740 1 700 20 volts Current AMPS 0 030 0 044 0 087 0 530 1 71 Watts 0 600 0 880 1 740 32 volts Current AMPS 0 021 0 031 0 054 0 332 1 46 Watts 0 672 0 992 1 73 HSPA Idle Typical Maximum Peak TX In rush Current 9 volts Current...

Page 24: ...5 0 043 0 072 0 340 1 47 Watts 1 120 1 380 2 300 HSPA Idle Typical Maximum Peak TX In rush Current 9 volts Current AMPS 0 096 0 182 0 310 0 384 1 63 Watts 0 890 1 670 2 840 20 volts Current AMPS 0 051 0 092 0 153 0 220 1 74 Watts 1 020 1 840 3 060 32 volts Current AMPS 0 035 0 062 0 100 0 164 1 47 Watts 1 120 1 980 3 200 MTCMR EV3 CDMA 2000 Typical Maximum Peak TX In rush Current 9 volts Current A...

Page 25: ...olts Current AMPS 0 061 0 133 0 204 1 89 Watts 1 22 2 66 32 volts Current AMPS 0 043 0 091 0 156 1 70 Watts 1 38 2 91 MTCMR EV3 GP CDMA 2000 Typical Maximum Peak TX In rush Current 9 volts Current AMPS 0 160 0 354 0 430 2 42 Watts 1 44 3 19 20 volts Current AMPS 0 086 0 173 0 24 1 86 Watts 1 72 3 46 32 volts Current AMPS 0 049 0 110 0 18 1 65 Watts 1 57 3 52 EV DO Typical Maximum Peak TX In rush C...

Page 26: ...MR EV2 CDMA 2000 Sleep Typical Maximum 9 volts Current AMPS 0 061 0 160 0 485 Watts 0 56 1 47 4 41 20 volts Current AMPS 0 030 0 081 0 230 Watts 0 60 1 62 4 60 32 volts Current AMPS 0 023 0 055 0 152 Watts 0 74 1 76 4 86 EV DO Sleep Typical Maximum 9 volts Current AMPS 0 108 0 330 0 580 Watts 1 00 3 04 5 27 20 volts Current AMPS 0 052 0 165 0 313 Watts 1 04 3 30 6 26 32 volts Current AMPS 0 041 0 ...

Page 27: ...Watts 1 10 2 02 5 09 20 volts Current AMPS 0 062 0 110 0 265 Watts 1 24 2 20 5 30 32 volts Current AMPS 0 044 0 075 0 175 Watts 1 141 2 40 5 60 EV DO Sleep Typical Maximum 9 volts Current AMPS 0 167 0 370 0 625 Watts 1 54 3 40 5 68 20 volts Current AMPS 0 087 0 192 0 345 Watts 1 74 3 84 6 90 32 volts Current AMPS 0 062 0 121 0 225 Watts 1 198 3 87 7 20 ...

Page 28: ...041 0 065 0 453 Watts 0 960 1 300 2 100 MTCMR G2 GP Sleep Typical Maximum Peak TX 9 volts Current AMPS 0 083 0 130 0 233 1 83 Watts 0 770 1 190 2 130 20 volts Current AMPS 0 046 0 067 0 115 0 801 Watts 0 920 1 340 2 300 32 volts Current AMPS 0 036 0 050 0 078 0 543 Watts 1 150 1 600 2 500 MTCMR C1 Sleep Typical Maximum 9 volts Current AMPS 0 048 0 128 0 360 Watts 0 44 1 18 3 31 20 volts Current AM...

Page 29: ...lts Current AMPS 0 052 0 092 0 205 Watts 1 04 1 84 4 10 32 volts Current AMPS 0 037 0 062 0 135 Watts 1 18 1 98 4 32 MTCMR C2 Idle Typical Maximum Peak Inrush 9 volts PCS 1900 MHz Curren t AMPS 0 079 0 118 0 424 0 463 2 09 Watts 0 73 1 09 3 03 20 volts PCS 1900 MHz Curren t AMPS 0 042 0 054 0 195 0 239 1 81 Watts 0 0 84 1 10 3 06 32 volts PCS 1900 MH Curren t AMPS 0 029 0 051 0 137 0 176 1 35 Watt...

Page 30: ...13 0 252 1 81 Watts 1 22 1 58 4 26 32 volts PCS 1900 MH Curren t AMPS 0 043 0 055 0 140 0 18 1 35 Watts 1 38 1 76 4 48 MTCMR E1 Sleep Typical Maximum Peak TX 9 volts Current AMPS 0 091 0 149 0 416 2 5 Watts 0 84 1 37 3 77 20 volts Current AMPS 0 048 0 077 0 190 0 895 Watts 0 96 1 54 3 80 32 volts Current AMPS 0 034 0 054 0 124 0 625 Watts 1 088 1 73 3 97 MTCMR E1 GP Sleep Typical Maximum Peak TX 9...

Page 31: ...ncy RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz 869 to 894 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz 824 to 849 MHz 1850 to 1910 MHz RF Power Stand 2W at 12 5 duty cycle 2W at 12 5 duty cycle 1W at 12 5 duty cycle 1W at 12 5 duty cycle Antenna Information PTCRB Requirements There cannot be any alteration to the authoriz...

Page 32: ...t exceed 2 0 1 at any point across the bands of operation Typical Radiated Gain 850 MHz 3 17 dBi 950 MHz 3 51 dBi 1800 MHz 3 55 dBi 1900 MHz 3 0 dBi 2100 MHz 3 93 dBi Radiation Omni directional Polarization Linear Vertical EV DO and CDMA Antenna Information EV DO and CDMA Authorized Antennas These devices were approved with the following antenna Manufacturer Exceltek Electronics Ltd Manufacturer s...

Page 33: ...quirements Note The antenna gain including cable loss for the radio you are incorporating into your product design must not exceed the requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed mounted operations as defined in 2 1091 and 1 1307 of the FCC rules for satisfying RF exposure compliance The antenna used for transmitting must be installed to provi...

Page 34: ... UL has only tested for fire shock or casualties as outlined in UL s Standard s for Safety UL60950 1 Certification does not cover the performance or reliability of the GPS hardware and GPS operating software UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY GPS RELATED FUNCTIONS OF THIS PRODUCT Connecting Direct DC Power accessories...

Page 35: ... information Pin Number Description GPIO 6 pin Connector Pin 1 DIO 0 Pin 2 DIO 1 Pin 3 DIO 2 ADC 0 Pin 4 DIO 3 ADC 1 Pin 5 ADC2 Pin 6 Gnd You can program GPIO pins independently Pin 1 Digital Input 24 Volt tolerant The circuit consists of an opto coupler with a 3 01K resistor in series with the diode Pin 2 Digital Input 24 Volt tolerant The circuit consists of an opto coupler with a 3 01K resistor...

Page 36: ...s GND and must be connected to the ground of the attached device GPIO DC Characteristics Pins 1 5 contain ESD protection Pins 1 2 Input Voltage Parameter Min Max Units Input Low level Voltage 0 3 1 0 V Input High level Voltage 3 0 24 V Pins 1 2 are digital input only Pins 3 4 Input Voltage Parameter Min Max Units Input Low level Voltage 0 3 0 8 V Input High level Voltage 2 0 5 5 V Pins 3 4 Output ...

Page 37: ...er Guide 37 RS 232 9 Pin Female Connector Pin Abbreviation Description In Out 1 CD Carrier Detect O 2 RX Receive O 3 TX Transmit I 4 DTR Data Terminal Ready I 5 GND Ground 6 DSR Data Set Ready O 7 RTS Request to Send I 8 CTS Clear to Send O 9 RI Ring Indicator O ...

Page 38: ...nts your device from repeatedly attempting to connect to the network when the radio Cannot establish a packet data connection or Fails to access the application server When writing applications for your devices ensure that your applications do not interfere with the radio s connection retry algorithm If you fail to do so Aeris might block network access for your devices After your devices reach th...

Page 39: ...emove the two SIM cover screws and remove the SIM door 3 Use a needle nose pliers to grasp the SIM card and pull it from the card holder Do not touch the contact with the pliers Attaching Power Supply Blades Power Supply and Blades If your device shipped with a power cord attach the blades for your region Power Supply no blades Power Supply with EU blade Power Supply with NAM blade Power Supply wi...

Page 40: ...y or DC power cable to the device If using the power supply refer to Attaching Power Supply Blades If using a DC power cable refer to Connecting Direct DC Power 6 Plug the power supply into your power source Connecting Direct DC Power accessories To connect direct DC power in a vehicle Note The device has over voltage protection To ensure complete protection you can add additional filtering to the...

Page 41: ...ion procedure is compatible with 32 and 64 bit versions of Microsoft Windows 7 8 Vista XP and Server 2003 2008 Note If using Windows XP you need Service Pack 3 1 Download the driver from multitech com support go 2 Unzip the driver For serial devices skip to Step 5 For USB devices continue with Step 3 3 Open the Drivers folder and run install bat 4 Connect the USB cable to the computer and your dev...

Page 42: ... device installed correctly 1 In the Phone and Modem Options window highlight your modem and click Properties 2 Go to the Diagnostics tab and click Query Modem If the device is working the Command and Response section lists the commands sent and their response When you are done testing close the Phone and Modem windows Note If nothing appears in Command and Response verify that you selected the co...

Page 43: ...allow you to configure operate and query your device To send AT commands use terminal software such as HyperTerminal TerraTerm Kermit or Putty Download the AT Command Reference Guide for your model from multitech com support go Verifying Signal Strength To verify the device signal strength enter AT CSQ The command indicates signal quality in the form CSQ rssi ber Where rssi Received signal strengt...

Page 44: ... the network To do this enter the network registration report read command AT CREG If the device returns CREG 0 1 or CREG 0 5 The device is registered If the device returns CREG 0 2 The device is in a network searching state Checking Network Registration To verify that a device is registered on the network enter AT STATUS The device returns several lines of modem status information The second to l...

Page 45: ...odem from the Control Panel 2 Open the Properties window for your modem 3 On the Advanced tab enter the following in Extra initialization AT CGDCONT 1 IP APN Where APN is your Access Point Number for example AT CGDCONT 1 IP ISP AT T 4 Close the Phone and Modem windows Creating a Dial up Connection in Linux To create a Linux dial up connection 1 Disable the IP stack Enter AT WOPEN 0 2 If required b...

Page 46: ...ware Flow Control 2 When the modem boots there is a 500ms window to enter the following AT command sequence Enter Enter M Response MU Enter D Response M Enter S Response S cr if OK cr if Recovery To do this manually 1 Shut off the device 2 Press Caps Lock and hold down M 3 Turn on the device MU displays 4 PressD and S quickly ...

Page 47: ...Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the ...

Page 48: ...e device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l appareil doit accept...

Page 49: ...ecycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product July 2005 REACH S...

Page 50: ...cts comply with the chemical concentration limitations set forth in the directive 2011 65 EU of the European Parliament Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS These MultiTech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 1000 PPM Hexavalent Chromium Cr 6 1000 PPM Cadmium Cd 100 PPM Polybrominated Biph...

Page 51: ...Biphenyl PBB Polybrominat ed Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O O O O ...

Page 52: ...有害害有有毒毒物物质质元元素素成成分分名名称称铅铅 PB 汞汞 Hg 镉镉 CD 六六价价铬铬 CR6 多多溴溴联联苯苯 PBB 多多溴溴二二苯苯醚醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器光学部件 O O O O O O ICs O O O O O O 二极管晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝螺母以及其它五金件 X O O O O O 交流直流电源 O O O O O O 软...

Page 53: ...da 47 connector 37 connectors 12 D DC power 34 40 device maintenance 10 dialing restrictions 47 dial up connection 44 45 digital input 35 driver install 41 E EGSM antenna requirements 33 EV2 specifications 15 EV3 specifications 14 19 EV DO antenna 32 F FCC antenna requirements 33 FCC Notice Class B 47 front panel 11 G G2 17 specification 17 GPIO 35 cable 35 40 GPS 34 specifications 33 GSM antenna ...

Page 54: ...R C1 28 MTCMR C1 GP 29 MTCMR E1 30 MTCMR E1 GP 30 MTCMR EV2 26 29 30 MTCMR EV2 GP 27 MTCMR EV3 24 MTCMR EV3 GP 25 MTCMR G2 28 MTCMR G2 GP 28 MTCMR H5 23 MTCMR H5 GP 24 power supply connecting 40 PTCRB 31 R radio frequency interference 8 remove SIM card 39 RF specifications 31 RoHS 50 RS 232 37 connector 12 S safety modem 8 RF interference 8 vehicle 9 serial cable 37 40 set APN 45 signal strength v...

Page 55: ...INDEX MultiModem iCell MTCMR User Guide 55 USB cable 40 user responsibility 10 V vehicle power 34 40 vehicle safety 9 verify device setup 42 ...

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