LG WSEX200H A Series Installation Manual Download

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INSTALLATION MANUAL

LAUNDRY CENTER

Read this installation manual thoroughly before installing the

appliance and keep it handy for reference at all times.

ENGLISH

WSEX200H*A / WSGX201H*A

MFL71728915

Rev.02_012921

www.lg.com

Summary of Contents for WSEX200H A Series

Page 1: ...d this installation manual thoroughly before installing the appliance and keep it handy for reference at all times ENGLISH WSEX200H A WSGX201H A MFL71728915 Rev 02_012921 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ... INSTALLATION 11 Before Installing 13 Choosing the Proper Location 14 Unpacking and Removing Shipping Material 15 Connecting Electric Dryers 19 Installing the Dryer Side Vent Kit 19 Venting the Dryer 21 Connecting Gas Dryers 22 Connecting the Water Inlet Hoses 24 Connecting the Drain Hose 25 Leveling the Appliance 26 Final Installation Check 30 APPENDIX 30 Disassembly ...

Page 3: ...w safety warnings exactly could result in serious injury death or property damage Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Clear the room building or area of all occupants Immediately call you...

Page 4: ...ust be properly installed as described in this manual WARNING Risk of Fire Install the clothes dryer according to the manufacturer s instructions and local codes Clothes dryer installation must be performed by a qualified installer Do not install a clothes dryer with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the app...

Page 5: ...cord Use new hoses when connecting the appliance to the water supply Do not reuse old hoses Do not install the appliance with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the appliance manufacturer as suitable for use with the dryer section of the appliance Flexible venting materials are known to collapse be easily cru...

Page 6: ...sed for such a period before using the appliance turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Do not reach into the appliance if the tub or drum agitator or any interior parts are moving Before loading unloading or adding items press Start ...

Page 7: ...se minor exposure to four potentially hazardous substances namely benzene carbon monoxide formaldehyde and soot caused primarily by the incomplete combustion of natural gas or LP fuels Properly adjusted appliances will minimize incomplete combustion Exposure to these substances can be minimized further by properly venting the dryer to the outdoors Do not place items exposed to cooking oils in your...

Page 8: ...appliance is to be left for an extended period of time such as during vacations ALWAYS follow the fabric care instructions supplied by the garment manufacturer Use fabric softeners or products to eliminate static only as recommended by the manufacturer Do not combine laundry products for use in one load unless specified on the label Do not touch draining water which may be hot If the drain hose an...

Page 9: ...View a Control Panel b Lint Filter c Dryer Drum d Dryer Door e Detergent Dispenser Drawer f Washer Door g Washer Drum h Washer Door Magnet i Drain Hose j Drain Pump Filter k Drain Pump Filter Cover l Leveling Feet Rear View a Power Cord for Gas Models b Terminal Block Access Panel for Electric Models c Cold Water Inlet d Exhaust Duct Outlet e Gas connection for Gas Models f Hot and Cold Water Inle...

Page 10: ...lfunction property damage or bodily injury caused by the use of separately purchased unauthorized components parts or non LG products Model WSEX200H A WSGX201H A Electrical Requirements Please refer to the rating label for detailed information Min Max Water Pressure 20 120 psi 138 827 kPa Dimensions Width X Height X Depth 27 X 74 3 8 X 32 3 4 70 cm X 189 cm X 83 cm Maximum Depth with Door Open 57 ...

Page 11: ... Dryer f Connecting the Inlet Hoses g Connecting the Drain Hose h Leveling the Appliance i Final Installation Check WARNING Read all installation instructions completely before installing and operating the appliance It is important that you review this entire manual before installing and using the appliance Detailed instructions concerning electrical connections and additional requirements are pro...

Page 12: ... not block the large opening on the bottom of the appliance with carpeting or other materials Do not remove the ground prong from the power cord Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow this warning can cause serious injury fire electric shock or death Certain internal parts are intentionally not grounded and may present a risk of electric shock...

Page 13: ...crete flooring is best but a wood floor is sufficient provided it is built to FHA standards The floor under the appliance must not slope more than 1 inch 2 5 cm from front to back or side to side Installing on carpeting and soft tile surfaces is not recommended Never install the appliance on a platform or weakly supported structure Floor Installation To ensure sufficient clearance for water inlet ...

Page 14: ... least a little space around the appliance or any other appliance to eliminate the transfer of vibration from one appliance to another If there is enough vibration it could cause appliances to make noise or come into contact causing paint damage and further increasing noise No other fuel burning appliance can be installed in the same closet as an appliance Unpacking and Removing Shipping Material ...

Page 15: ...ns Please contact a qualified electrician to check your home s wiring and fuses to ensure that your home has adequate electrical power to operate the dryer This dryer must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dryer The dryer has its own te...

Page 16: ...r the appliance s ground wire from behind the green ground screw to the center screw of the terminal block 5 Attach the two hot leads black and red of the power cord to the outer terminal block screws 6 Attach the neutral white wire to the center screw of the terminal block 7 Attach the power cord ground wire to the green ground screw 8 Tighten all screws securely 9 Reinstall the terminal block ac...

Page 17: ...he power cord ground wire to the green ground screw 9 Tighten all screws securely 10 Reinstall the terminal block access cover a White Wire moved from Ground Screw b Hot Leads of Power Cord Black and Red c Neutral Wire White d Power Cord Ground Wire e Ground Screw green Three Wire Power Cord 1 Remove the terminal block access cover on the upper back of the appliance 2 Install the UL listed strain ...

Page 18: ...ock access cover on the upper back of the appliance 3 Install UL listed strain relief into the power cord through hole 4 Thread the 3 wire 10 AWG minimum copper conductor power cable prepared in step 1 through the strain relief a Terminal block b UL listed strain relief c UL listed 3 wire power cord 5 Attach the two hot leads black and red of the power cord to the outer terminal block screws 6 Att...

Page 19: ...secure all joints with duct tape Be sure that the male end of the elbow faces AWAY from the dryer Insert the elbow duct assembly through the side opening and press it onto the adapter duct Secure it in place with duct tape Be sure that the male end of the duct protrudes 1 1 2 3 8 cm to connect the remaining ductwork Attach the cover plate f to the back of the dryer with the included screw Venting ...

Page 20: ...foil type flexible ducts if any specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct Subject 2158A should be used Routing and Connecting Ductwork Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork Ductwork and fittings are NOT included and must be pu...

Page 21: ...ual shutoff valve during any pressure testing of the gas supply at pressures greater than 1 2 psi 3 5 kPa Supply line requirements Your laundry room must have a rigid gas supply line to your dryer In the United States an individual manual shutoff valve MUST be installed within at least 6 ft 1 8 m of the dryer in accordance with the National Fuel Gas Code ANSI Z223 1 or Canadian gas installation co...

Page 22: ...ld connectors 4 Securely tighten all connections between the dryer and your laundry room s gas supply 5 Turn on your laundry room s gas supply 6 Check all pipe connections both internal and external for gas leaks with a noncorrosive leak detection fluid 7 Proceed to Venting the Dryer a 3 8 NPT Gas Connection b AGA CSA Certified Stainless Steel Flexible Connector c 1 8 NPT Pipe Plug d Gas Supply Sh...

Page 23: ...s and seals Inspect the threaded fitting on each hose and make sure there is a rubber seal e in place in both ends of each hose to prevent leaking 2 Connect the Y connector f to the short hose g Connect the 2 blue hoses h to the Y connector 3 Connect the water supply hoses Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2 3 turn with pliers ...

Page 24: ...e washer As the drain outlet is raised beyond 66 168 cm the drain function will be increasingly affected Never create an airtight seal between the hose and the drain with tape or other means If no air gap is present water can be siphoned out of the drum resulting in poor wash rinse performance or clothing damage Using a Standpipe to Drain 1 Clip the end of the hose into the elbow bracket Connect t...

Page 25: ...ssary to level the appliance Extending the leveling feet more than necessary can cause the appliance to vibrate NOTE Before installing the appliance make sure that the floor is clean dry and free of dust dirt water and oil so the appliance feet cannot slide easily Feet that move or slide on the floor can contribute to excessive vibration and noise How to Level the Appliance 1 Position the applianc...

Page 26: ...maged power cord or power plug Replace or repair it immediately Failure to do so may result in death fire electric shock or malfunction Do not modify the power cord and plug provided with the appliance Do not damage it when installing or moving the appliance Doing so may result in death fire electric shock or malfunction Make sure that the appliance is grounded Connect this appliance to a grounded...

Page 27: ... air is not purged from the gas line the gas igniter may turn off before the main burner ignites If this happens the igniter will reattempt gas ignition after approximately two minutes Electric Models Close the dryer door and press the Power button to turn the dryer on Press the Time Dry and Start Pause buttons to start the test The exhaust air should be warm after the dryer has been operating for...

Page 28: ...e test cycle as this could result in inaccurate results Even if no bars are displayed during the test cycle some restrictions may still be present in the exhaust system Refer to the Venting the Dryer section of this manual for complete exhaust system and venting requirements Error Codes Check the error code before you call for service Restricted or Blocked Airflow Avoid long runs or runs with mult...

Page 29: ...29 INSTALLATION ENGLISH Too many elbows or exhaust too long Check for blockages and lint buildup Make sure the ductwork is not crushed or restricted ...

Page 30: ...plug the appliance 2 Loosen screws assembled on the stack bracket on the back of the appliance 3 Push open the caps at the left and right sides of the control panel on the front of the appliance Loosen the screws under the caps 4 Pull the control panel forward to remove it 5 Disconnect the wire harnesses from the washer a and dryer b to the control panel CAUTION Always ground yourself before touch...

Page 31: ...NING Protect your hands and arms from sharp edges of the panel frame exposed on the top of the washer To avoid strain injuries use 2 or more people to lift the dryer NOTE When assembling the appliance proceed in reverse order ...

Page 32: ...32 Memo ...

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Page 34: ...34 Memo ...

Page 35: ...35 Memo ...

Page 36: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

Page 37: ...d this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH WSEX200H A WSGX201H A MFL71728914 Rev 02_012921 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved ...

Page 38: ...dding Cleaning Products 16 Control Panel 19 Wash Cycles 22 Cycle Modifiers 22 Options and Extra Functions 24 OPERATION DRYER 24 Using the Dryer 26 Control Panel 28 Dry Cycles 30 Cycle Modifiers 30 Options and Extra Functions 32 SMART FUNCTIONS 32 Using LG ThinQ Application 34 Smart DiagnosisTM Function 36 MAINTENANCE 36 Washer 42 Dryer 44 TROUBLESHOOTING 44 Washer 52 Dryer 57 Common 58 LIMITED WAR...

Page 39: ...w safety warnings exactly could result in serious injury death or property damage Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Clear the room building or area of all occupants Immediately call you...

Page 40: ...ust be properly installed as described in this manual WARNING Risk of Fire Install the clothes dryer according to the manufacturer s instructions and local codes Clothes dryer installation must be performed by a qualified installer Do not install a clothes dryer with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the app...

Page 41: ...cord Use new hoses when connecting the appliance to the water supply Do not reuse old hoses Do not install the appliance with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the appliance manufacturer as suitable for use with the dryer section of the appliance Flexible venting materials are known to collapse be easily cru...

Page 42: ...sed for such a period before using the appliance turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Do not reach into the appliance if the tub or drum agitator or any interior parts are moving Before loading unloading or adding items press Start ...

Page 43: ...se minor exposure to four potentially hazardous substances namely benzene carbon monoxide formaldehyde and soot caused primarily by the incomplete combustion of natural gas or LP fuels Properly adjusted appliances will minimize incomplete combustion Exposure to these substances can be minimized further by properly venting the dryer to the outdoors Do not place items exposed to cooking oils in your...

Page 44: ...appliance is to be left for an extended period of time such as during vacations ALWAYS follow the fabric care instructions supplied by the garment manufacturer Use fabric softeners or products to eliminate static only as recommended by the manufacturer Do not combine laundry products for use in one load unless specified on the label Do not touch draining water which may be hot If the drain hose an...

Page 45: ...View a Control Panel b Lint Filter c Dryer Drum d Dryer Door e Detergent Dispenser Drawer f Washer Door g Washer Drum h Washer Door Magnet i Drain Hose j Drain Pump Filter k Drain Pump Filter Cover l Leveling Feet Rear View a Power Cord for Gas Models b Terminal Block Access Panel for Electric Models c Cold Water Inlet d Exhaust Duct Outlet e Gas connection for Gas Models f Hot and Cold Water Inle...

Page 46: ...lfunction property damage or bodily injury caused by the use of separately purchased unauthorized components parts or non LG products Model WSEX200H A WSGX201H A Electrical Requirements Please refer to the rating label for detailed information Min Max Water Pressure 20 120 psi 138 827 kPa Dimensions Width X Height X Depth 27 X 74 3 8 X 32 3 4 70 cm X 189 cm X 83 cm Maximum Depth with Door Open 57 ...

Page 47: ...level and option settings for the selected cycle are shown The Normal cycle must be selected in order to change its default settings Pressing the Start Pause button without selecting a cycle immediately starts the Normal cycle with the default settings 5 Adjust settings Default settings for the selected cycle can be changed if desired using the cycle modifier and option buttons Not all modifiers a...

Page 48: ...ght colors or whites Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes Soil Level Wash heavily soiled clothing together Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing Fabric Type Delicate articles should not be mixed with heavy or sturdy fabri...

Page 49: ...s as shown Do not press down on items while stacking them in the drum Load clothes loosely and do not overfill the drum Clothes need room to circulate in order to get clean Combine large and small items in the drum Load large items first Large items should not be more than half of the total load The washer can be fully loaded but the drum should not be tightly packed with items The door of the was...

Page 50: ...ergents because even a small amount of extra detergent can lead to problems Never use more than the maximum amount of detergent recommended by the manufacturer Using too much detergent can lead to oversudsing poor rinsing detergent buildup in clothing and residue buildup that can contribute to odors in the washer a Maximum fill line b Average load fill line c Liquid detergent d Powdered detergent ...

Page 51: ...uids and powders If the dispenser has a liquid detergent cup and insert Make sure they are in place when using liquid detergent Make sure to remove them when using powdered detergent Powdered detergent will not dispense with the liquid detergent cup and insert in place If you use a detergent that does not dissolve easily or a detergent with high viscosity it will leave a residue and clog the dispe...

Page 52: ...Once the desired cycle has been selected the standard presets will appear in the display These settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle c Start Pause Button Press and hold this button to start the selected cycle If the washer is running use this button to pause the cycle without losing the current settings NOTE If the Start Pause button is not...

Page 53: ...is locked The indicator light stays on until the cycle is paused stopped or has finished d Signal Indicator This indicator lights up when the end of cycle and button tones are turned on e Estimated Time Remaining When a cycle is selected the default time for that cycle is displayed This time will change as modifiers or options are selected If the display shows I then the time will be displayed aft...

Page 54: ...icators These LEDs will blink when a cycle is selected to indicate which stages will run When a cycle is running the LED for the active stage will blink and the LEDs for the remaining stages will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking ...

Page 55: ...hout selecting a cycle will cause the Normal cycle to begin immediately using the default settings Wash Temp Default Warm Available All Spin Speed Default Medium High Available High Medium High Medium Low Soil Level Default Normal Available All Cycle Bedding Description Suitable for washing blankets or bulky items which have difficulty absorbing water such as pillows blankets comforters sheets or ...

Page 56: ... Speed Wash Description Quickly washes lightly soiled clothing and small loads For high wash and rinse efficiency wash small loads of 2 3 lightly soiled garments less than 3 lb 1 36 kg Use very little detergent in this cycle To add an extra rinse use the Extra Rinse option Wash Temp Default Very Warm Available Very Warm Warm Cool Cold Spin Speed Default High Available All Soil Level Default Light ...

Page 57: ...21 OPERATION WASHER ENGLISH Delicates Heavy Duty Speed Wash Downloaded default Rinse Spin Cycle Steam Turbo Wash Extra Rinse Pre wash ...

Page 58: ... speeds extract more water from clothes reducing drying time and saving energy Press the Spin button repeatedly until the desired speed is selected Some fabrics such as delicates require a slower spin speed Soil Adjusting the soil level setting will modify the cycle times and or wash actions Press the Soil button repeatedly until the desired soil level is selected The Heavy soil setting may increa...

Page 59: ... changing cycles or operating this washer NOTE The function does not lock the door Once this function is set all buttons are locked except the Power button When the controls are locked CL and the remaining time are alternately shown on the display during the wash cycle Turning off the power will not reset this function You must deactivate this function before you can access any other options and f...

Page 60: ...different chime will sound and the LED will not come on if the selection is not allowed 6 Begin Cycle Press the Start Pause button to begin the cycle The cycle can be paused at any time either by opening the door or by pressing the Start Pause button If the Start Pause button is not pressed within a certain time the dryer shuts off and all settings are lost 7 End of Cycle When the cycle is finishe...

Page 61: ...s soon as the dryer stops to reduce wrinkles Baby Clothes and Nightgowns Always check the manufacturer s instructions Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as Aprons bibs and chair covers Curtains and tablecloths Bath mats Fiberglass Do not dry fiberglass articles in your dryer Glass particles left in the dryer could be picked up by your clothes t...

Page 62: ...the cycle without losing the current settings NOTE If you do not press the Start Pause button to resume a cycle within a certain time the appliance turns off automatically and all cycle settings are lost d Cycle Modifier Buttons Press these buttons to select additional cycle options Press and hold any button marked with an asterisk for 3 seconds to activate a special function e Extra Options and F...

Page 63: ...ying time for the selected cycle is displayed This time will change if you select extra options for the cycle The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for optimal results f AI Sensor Dry Indicator This feature optimizes drying times and temperatures by detecting the laundry s characteristics The indicator lights up when the Normal cycle is selecte...

Page 64: ...ycle for drying blankets or bulky items such as pillows blankets comforters sheets or pet bedding Temp Default Medium Available Medium Dry level Default Normal Available Very More Normal Cycle Delicates Description Use this cycle for drying dress shirts blouses nylons lingerie or sheer and lacy clothes which can easily be damaged Temp Default Medium Low Available Medium Low Dry level Default Norma...

Page 65: ...turn on the dryer Cycle Downloaded Perm Press Description Use a smartphone to download a specialized cycle to this cycle position The default cycle is Perm Press This cycle is also available for download Refer to the LG ThinQ application to see the cycles available for download Temp Default Medium Available Medium Dry level Default Normal Available All Cycle Steam Wrinkle Care Reduce Static Energy...

Page 66: ... up when the option is selected To protect your garments not every option is available with every cycle A chime will sound twice and the LED will not light up if the selected option is not allowed for the selected cycle Steam Adding the Steam option to a dry cycle helps reduce wrinkles and odor in fabrics WARNING Do not touch the door during steam cycles The door surface can become very hot Do not...

Page 67: ...ntrols This function can prevent children from changing cycles or operating this dryer NOTE The function does not lock the door Once this function is set all buttons are locked except the Power button When the controls are locked CL and the remaining time are alternately shown on the display during the dry cycle Turning off the power will not reset this function You must deactivate this function b...

Page 68: ...sh message Settings Set various options on the appliance and in the application NOTE If you change your wireless router Internet service provider or password delete the connected appliance from the LG ThinQ application and connect it again This information is current at the time of publication The application is subject to change for product improvement purposes without notice to users Before Usin...

Page 69: ... to enable the remote control function 4 Start a cycle from the LG ThinQ application on your smartphone NOTE Once this function is enabled you can only start a cycle from the LG ThinQ smartphone application If the cycle is not started the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled If the door has been opened you cannot s...

Page 70: ...liance Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charg...

Page 71: ... audible tones start Hold the smartphone mouthpiece to the logo until the data transfer is complete Keep the smartphone in place until the data transfer has finished Time remaining for data transfer is displayed 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 72: ...d pets do not climb into the drum Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle Cleaning the Exterior Proper care of your washer can extend its life Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth Exterior Immediately wipe off any spills Wipe with a damp cloth Do not touch the surface or the display with s...

Page 73: ...ally clean the mineral buildup on the internal components to extend the lifespan of the washer Use of a water softener is recommended in areas with hard water Use a descaler to remove visible mineral buildup on the washer drum After descaling always run the Tub Clean cycle before washing clothing Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked i...

Page 74: ... WARNING The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply Operating the washer with these filters removed could cause a valve to open continuously resulting in flooding and or property damage CAUTION Do not use the washer without the inlet filters Doing so will cause leaks and malfunction If you use th...

Page 75: ...m Use a bucket if the drum is not completely drained before you open the drain filter Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer 1 Turn off the washer and unplug the power cord 2 Open the drain pump filter cover 3 Drain any remaining water Unclip the drain hose and remove the plug from the drain hose to drain...

Page 76: ...Pause button to start the drain pump for 1 minute This will expel some of the antifreeze leaving enough to protect the washer from damage 8 Turn off the washer and unplug the power cord 9 Dry the drum interior with a soft cloth and close the door 10 Store the washer in an upright position 11 Remove the inserts from the dispenser Drain any water in the compartments and let them dry 12 To remove the...

Page 77: ... 9 Press the Start Pause button When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door 2 Wait for 1 2 hours 3 Press the Power button 4 Press the Spin button to operate spin only cycle for draining and spinning 5 Press the Start Pause button to make sure the water drains ...

Page 78: ...e manufacturer s specifications Never use steel wool or abrasive cleansers they may scratch or damage the surface Cleaning Around and Under the Appliance Vacuum lint and dust from around the dryer and underneath it regularly Maintaining Ductwork Vent ductwork should be checked for lint build up once per month and cleaned at least once per year If any noticeable reduction in airflow or drying perfo...

Page 79: ...43 MAINTENANCE ENGLISH NOTE NEVER operate the appliance without the lint filter in place ...

Page 80: ...the washer then press and hold the button that has Control Lock on or under it for 3 seconds Q Where should I pour the powdered laundry products when doing my laundry A If you are using powdered laundry detergent load it in the main detergent dispenser after removing the liquid detergent insert Powdered laundry agents or powdered color safe bleach should be put directly into the drum These product...

Page 81: ... due to a faulty water valve Close the water faucets unplug the washer and call for service PE PRESSURE SENSOR ERROR The water level sensor is not working correctly Close the water faucets unplug the washer and call for service LE MOTOR LOCKED ERROR A motor error has occurred Allow the washer to stand for 30 minutes and then restart the cycle If the error code is still displayed call for service s...

Page 82: ...ion Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in drum or pump Stop the washer check the drum and the drain filter for foreign objects If noise continues after the washer is restarted call for service Thumping sound Heavy wash loads may produce a thumping sound This is normal but if the sound continues the washer is probably out of balance Stop and redistr...

Page 83: ...may create leaks and may be caused by the type and amount of detergent used HE High Efficiency detergent is the only detergent recommended The normal amount of detergent to use is 1 4 to 1 2 of the maximum amount recommended by the detergent manufacturer Always reduce the amount of detergent if the load is small or lightly soiled or if the water is very soft Never use more than the maximum amount ...

Page 84: ... not operate Control panel has powered off due to inactivity This is normal Press the Power button to turn on the washer Washer is unplugged Make sure that the power cord is plugged securely into an electrical outlet Water supply is turned off Turn both hot and cold faucets fully on Controls are not set properly Make sure that the cycle was set correctly close the door and press the Start Pause bu...

Page 85: ... or kinks and is not pinched behind or under the washer The end of the drain hose is more than 96 inches 2 4 m above the bottom of the washer Move the end of the drain hose so that it is lower than 96 inches 2 4 m Bleach does not dispense Bleach dispenser cover is not properly installed on some models Make sure that the bleach cover is properly installed and snapped into place before the beginning...

Page 86: ...y dispensed at the right time in the cycle Washer was not unloaded promptly Always remove items from the washer as soon as possible after the cycle is completed Clothes were not properly sorted Always wash dark colors separately from light colors and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Poor stain removal Proper options are not selected Heavier ...

Page 87: ...ors can occur from mold or foreign substances Be sure to clean the gasket and door seal regularly and check under the door seal for small items when unloading the washer Odors can occur if foreign substances are left in the drainage pump filter Be sure to clean the drainage pump filter regularly Odors can occur if the drainage hose is not properly installed causing siphoning water flowing back ins...

Page 88: ... the cycle not the estimated cycle time until the cycle is started Use the Time Dry button to adjust the load size setting for the number of garments you desire Problem Possible Cause Solution tE1 through tE7 TEMPERATURE SENSOR ERROR Temperature sensor failure Turn off the appliance and call for service Ps POWER ERROR Power cord is connected incorrectly Check the connection of the power cord to th...

Page 89: ...ngs for the type of load you are drying Some loads may require an adjustment of the dry level setting for proper drying Lint filter needs to be cleaned Remove the lint from the filter before every load With the lint removed hold the filter up to a light to see if it is dirty or clogged With some loads that produce high amounts of lint such as new bath towels it may be necessary to pause the cycle ...

Page 90: ...ry Problem Possible Cause Solution Problem Possible Cause Solution Clothes are wrinkled Clothes dried too long overdried Overdrying a load of laundry can lead to wrinkled clothes Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture Clothes left in dryer too long after cycle ends Use the Wrinkle Care option This option will ...

Page 91: ...y level setting if necessary Drying synthetics permanent press or synthetic blends These fabrics are naturally more prone to static buildup Try using fabric softener or use a lower dry level setting and or shorter time settings Clothes have damp spots after a dry cycle Very large load or very small load Single large item such as a blanket or comforter If items are too tightly packed or too sparse ...

Page 92: ...increase The appliance has detected a restriction in the external dryer venting If exhaust restrictions are sensed by the Flow Sense system the indicator will remain on for 2 hours after the end of the cycle Opening the door or pressing the Power button will turn off the display This warning light is not a dryer failure and is not covered by the dryer warranty Contact a duct cleaning service to se...

Page 93: ...ctly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The appliance a...

Page 94: ...LIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER G...

Page 95: ...eplacement of light bulbs filters fuses or any other consumable parts Damage or failure of the Product caused by transportation storage and or handling including scratches dents chips and or other damage to the finish of your Product unless such damage is reported within one 1 week of delivery Damage or missing items to any display open box refurbished or discounted Product Refurbished Product or ...

Page 96: ... as a copy of this provision to the AAA in the manner described in the AAA Rules You must also send a copy of your written demand to LG at LG Electronics USA Inc Attn Legal Department Arbitration 111 Sylvan Avenue Englewood Cliffs NJ 07632 If there is a conflict between the AAA Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provision ...

Page 97: ...lephone a your name and address b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com us support repair service schedule repair continued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner...

Page 98: ...62 Memo ...

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Page 100: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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