Ingenico ISMP3- User Manual Download

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Ingenico SA – 28-32 boulevard de Grenelle
75015 Paris - FRANCE
Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35

ISMP3-

User Guide

Summary of Contents for ISMP3-

Page 1: ...Ingenico SA 28 32 boulevard de Grenelle 75015 Paris FRANCE Tél 33 0 1 58 01 80 00 Fax 33 0 1 58 01 91 35 ISMP3 User Guide S E R G U I D E ...

Page 2: ...____ 11 3 6 Main Characteristics __________________________________________________ 12 4 Installation and connection _____________________________________13 4 1 Functional description ________________________________________________ 13 4 2 Battery insertion _____________________________________________________ 15 4 3 iPhone 6 insertion ____________________________________________________ 16 4 4 Ch...

Page 3: ...5 5 3 Reading Contactless Optional __________________________________________________ 25 6 Maintenance ________________________________________________ 27 6 1 Cleaning of the terminal _______________________________________________27 Entretien du terminal _____________________________________________________27 Wartung von Endgeräten __________________________________________________27 6 2 Transpor...

Page 4: ...elated product and to respect the security we ask you to use only accessories delivered in box with the product entrusting maintenance operations only to an authorized person ISMP3 is battery powered use only Ingenico parts for replacement ISMP3 can be powered by different sources please respect these recommendations ISMP3 can be USB powered by using the power supply provided by Ingenico in the pa...

Page 5: ... choisiriez d utiliser un bloc alimentation assurez vous de n utiliser que le bloc d alimentation qui a été conçu spécialement pour votre terminal N utilisez pas d autre bloc d alimentation L emploi d un bloc d alimentation présentant des caractéristiques apparemment similaires de tension intensité peut endommager votre terminal WARNHINWEIS Nur das Netzteil das speziell für Ihr Gerät ausgelegt wur...

Page 6: ...used batteries according to the instructions Sécurité Batterie de sauvegarde au lithium ISMP3 est équipé d une batterie au lithium inaccessible à l utilisateur Seul un technicien qualifié est autorisé à ouvrir le bloc et à changer ce composant Batterie principale ISMP3 est équipé d une batterie spécifiquement conçue pour ce terminal Ce composant n est pas accessible par l utilisateur N utilisez qu...

Page 7: ...s besteht Explosionsgefahr bei unsachgemmäss entsorgten oder ins Feuer geworfenen Batterien und Akkus 3 2 Security of your terminal Upon receipt of your terminal you should check for signs of tampering of the equipment It is strongly advised that these checks are performed regularly after receipt You should check for example that the keypad is firmly in place that there is no evidence of unusual w...

Page 8: ...d Radio Spectrum Matters ERM Short Range devices EN 50364 EN 62369 1 EN 62311 Limitation of Human exposure to electromagnetic fields 3 4 FCC IC Compliance FCC IC has a specific naming The references uses for FCC IC certifications are IC Number 2586D IMP550BTCL FCC ID XKB IMP550BTCL 3 4 1 Federal Communications Commission FCC Statement 15 21 You are cautioned that changes or modifications not expre...

Page 9: ...h the body absorbs RF energy The SAR limit is 1 6 watts per kilogram averaged over 1 gram of tissue During testing the iPhone 6 radios incorporated within the iSMP3 are set to their highest transmission levels and placed in positions that simulate use against the head with no separation and near the body with 5mm separation When using the incorporated iPhone 6 functionality to reduce exposure to R...

Page 10: ...ux ondes électromagnétiques suivant les règles FCC part 2 1093 et KDB447498 D01 The iSMP3 complies with the IC safety requirements for RF exposure in accordance with RSS 102 Issue 5 for portable use conditions L iSMP3 dans un environnement portable est conforme aux exigences de sécurité IC concernant l exposition aux ondes électromagnétiques suivant les règles RSS 102 Issue 5 The iSMP3 incorporati...

Page 11: ...magnetic energy EME The C Tick is an identification trademark registered to the Australian Communications Media Authority ACMA The C Tick mark signifies that the labelled electronic device is compliant with applicable electromagnetic compatibility EMC requirements Waste of Electrical and Electronic Equipment WEEE symbol indicates that when the end user wishes to discard this product it must be sen...

Page 12: ...ting conditions Ambient temperature Température ambiante Raumtemperatur from 0 C to 40 C battery charging from 10 C to 45 C non charging Max relative humidity Humidité relative maxi Max Relative Luftfeuchte 85 at 40 C Connections on terminal Connexions sur le terminal Terminalanschluss Micro USB AB serial link Power supply unit Weight Poids Gewicht 100g Power Puissance Leistung 1 A traveller power...

Page 13: ...onnection 4 1 Functional description The ISMP3 is a secure EMV Chip PIN mobile payment holster to be used with an iPhone 6 The ISMP3 allows mobile merchants to convert their iPhone into a powerful secure POS solution It is composed of 2 functional sides Rear Side ISMP3 Module Smartphone Mobility Payment ...

Page 14: ... 900021302 R11 000 01 All rights reserved Bar code scanner activation buttons 2D bar code reader ISMP3 power ON key Magnetic stripe reader Graphic display Navigation keys in the menus Charge USB link pads Smart card reader Micro USB connector ...

Page 15: ...on CAUTION Before starting switch off the terminal and disconnect USB cable if fitted Pull up battery door Insert contact side first Warning There is a risk of explosion if the battery is incorrectly replaced or is placed in a fire Please dispose of used batteries following instructions in section 6 4 ...

Page 16: ...rights reserved 4 3 iPhone 6 insertion CAUTION Before starting switch off the terminal and the iPhone and disconnect USB cable Pull out ISMP3 from the Multicradle Take in hand ISMP3 with iPhone in front of you Remove the cover Insert carefully iPhone bottom side first ...

Page 17: ...User Guide 17 31 Copyright 2011 Ingenico 900021302 R11 000 01 All rights reserved Close the product with the cover as shown on the following drawing Lock the cover as shown on the following drawing ...

Page 18: ...essory CAUTION Operating the ISMP3 for the first time without the AC adapter and without fully charging the backup battery may result in loss of data stored in RAM memory When the main battery is removed the backup battery retains date and time for at least 10 minutes A battery indicator is provided on the ISMP3 screen indicating the charge of the module A multiple charging dock is available as a ...

Page 19: ... away from any heat source and protected from dust vibrations and electromagnetic radiations away from video terminals PC anti shoplifting barriers Positioning of the ISMP3 must be in such a way to make cardholder PIN Personal Identification Number spying infeasible 4 6 Power on off To power on ISMP3 connect the battery and press the green key Product power on key Charging pads used with multicrad...

Page 20: ...s action is only possible when the terminal is not in charging mode 4 7 Connection 4 7 1 USB cable connection A micro USB connector is located on left side of the terminal Present the device in front of the connector and plug it CAUTION Use only Ingenico cable or accessory not to void warranty 4 7 2 Cable disconnection Present the device in front of the connector and unplug it USB Connector ...

Page 21: ...le Present devices over the Multicradle magnetic reader facing Multicradle guidance slot and plug it carefully Charge indicator led Red in charge Green iSMP IPhone charged Data exchanges indicator led Multicradle status indicator led Green ready Orange Ethernet connectivity error Red an error occur ...

Page 22: ... payment application For more details about all these features and how to get started with the pairing process please refer to the add on documentation specific to the payment application used by your device or contact your product reseller 5 Daily use 5 1 Getting started with ISMP3 Install the iPhone the ISMP3 as described in section 4 Switch ISMP3 payment module by pressing the lateral key Follo...

Page 23: ...y yellow VALIDATION key green 5 3 Adjusting the contrast The screen of your payment module is 128 x 64 pixels illuminated with white light If you wish to increase or to decrease the contrast of the characters displayed on screen press simultaneously on the key and F2 key in order to decrease the contrast or the key and F3 key in order to increase Keep pressing the keys as long as necessary ...

Page 24: ...OS Imaging reader Reads 1D and 2D codes 1D 1D Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical PARAF Code 93 Code 128 EAN with Add On and EAN with Extended Coupon Code EAN 13 Interleaved 2 or 5 Matrix 2 of 5 Plessey GS1DataBar Straight 2 of 5 IATA Straight 2 of 5 Industrial Telepen Trioptic Code UCC EAN 128 UPC and UPC A 2D 2D MicroPDF Codeblock Aztec QRCode MaxiCode DataMatrix PDF417 Barcode ke...

Page 25: ... constant speed not too slow not too fast to maximize the reading and avoid annoying repetitions 5 5 2 Inserting a chip card Chip Cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader 5 5 3 Reading Contactless Optional Bring the card firmly up to the active zone above the display at about 1cm Keep the card close to the display during the transa...

Page 26: ...n is started the first left hand status light will be lit steadily this indicates that the contactless display is in use but a card is not being read When a contactless card is presented to the contactless active zone during a transaction the second third and fourth status lights will be lit in turn The card read is successful when all four status lights are lit and the confirmation tone is heard ...

Page 27: ...sur le terminal Avant tout débranchez tous les câbles du terminal Pour bien nettoyer le terminal Utilisez les kits de nettoyage ingenico http www ingenico cleaningcards com Ne nettoyez pas les connexions électriques N utilisez jamais de solvants de détergents d alcool ou de produits abrasifs Ces produits peuvent endommager le plastique ou les contacts électriques Evitez d exposer le terminal aux r...

Page 28: ...for electrical power network The terminal fails to establish iPhone connection Check that the iPhone is correctly inserted Check the configuration of the iPhone Get support from technical Cards are not read Check that the magnetic card is passed correctly with magnetic band directed to the interior of the terminal Swipe again the card with the magnetic stripe movement constant and rapid Verify tha...

Page 29: ...urs Ces dispositions légales obligent les producteurs et les fabricants à être responsables de la reprise du traitement et du recyclage en fin de vie des équipements et des batteries Ce symbole signifie que les DEEE et les batteries usagées ne doivent pas être jetés mais collectés séparément et recyclés Ingenico garantit que des systèmes efficaces de collecte et de recyclage sont mis en place pour...

Page 30: ... dessen kontaktieren Sie die lokale Ingenico Niederlassung oder die für ihr Land zuständige Hauptgeschäftsstelle über www ingenico com Kontakt Seite Das Wegwerfen oder die unkontrollierte Entsorgung kann zu Umweltschäden und Gefahren für die menschliche Gesundheit führen Wenn Sie Ihr Produkt verantwortungsbewusst entsorgen tragen Sie zum Erhalt der natürlichen Ressourcen und zum Schutz der menschl...

Page 31: ...t the disposal of any third party without the prior written permission of INGENICO If such permission is granted it will be subject to the condition that the recipient ensures that any other recipient of this document or information contained therein is held responsible to INGENICO for the confidentiality of that information Care has been taken to ensure that the content of this document is as acc...

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