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Misprints, errors and technical changes reserved

kvm-tec 

First Aid

Your Extender....

USB is not 

working

No Power

(No LED)

Check the  

powerplug

Is the power 

supply ok? Try 

another Unit.

Try reprogramming 

the Unit by using a 

JTAG programmer

Contact kvm-tec 

support

Are the USB 

Devices plugged 

in correctly?

Is the USB cable on 
the Local side plug-

ged into the PC?

Are the USB  

Devices working 

directly on the PC?

Check if local and 
remote Unit have 

the same firmware

Replace the USB 
cable from PC to 

the Local Extender

Check if the local 

or the remote 

Unit is causing 

the problem by 

swaping first the 

local and than the 

remote Unit to 

another Unit

Contact kvm-tec 

support

kvm-tec Support [email protected]

Phone: +43 2253 8

19

12 - 30

Update with USB-Stick 

Plug the USB stick with update file into USB Flex. 

2. press the button on the back left (if PtP, the USB channel will be 
disconnected) ~ 4 sec 

3. wait until LED flashes orange (USB stick is scanned for updates) ~ 

10-20 sec

4. LED lights up specifically for 3 seconds

   LED red -> no update on stick found (remove stick and start at step 1) 
   LED green -> Update found, ready to start
5. press button again
6. wait until the update is completed or an error occurs (for PtP local is 

updated first) ~ 2-3 min (PtP ~ 5-6 min)
  While update is running, LED flashes green, if data is transferred or 
copied, LED flashes very fast.
  At the end of the update, the LED flashes orange 4 more times and then 

starts the reboot process (the Extender must not be disconnected from 
the power supply during this process!) 

Check out  

our Installation Channel:

www.kvm-tec.com

flex

USB

kvm-tec 

Quick  

Installation

KT-6032L CPU/LOCAL

KT-6032R CON/REMOTE

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