Ihse K473-DSH User Manual Download

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IHSE GmbH

Maybachstrasse 11
88094 Oberteuringen
Germany

[email protected]

www.ihse.de

Tel. +49 7546-9248-0
Fax +49 7546-9248-48

User Manual

Edition: 2011-02-23

DSXi

KVM Extender

Model:

K473-SSH
K473-DSH
K473-SST
K473-DST

Summary of Contents for K473-DSH

Page 1: ... GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 User Manual Edition 2011 02 23 DSXi KVM Extender Model K473 SSH K473 DSH K473 SST K473 DST ...

Page 2: ...ual the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any oth...

Page 3: ...l K473 DSH Dual Head 11 3 6 3 Model K473 SST Single Head 13 3 6 4 Model K473 DST Dual Head 14 3 7 Diagnostics 16 4 Installation 18 4 1 Package Contents 18 4 2 System Setup 19 4 3 Example Applications 20 5 Configuration 22 5 1 Transmission Parameters 22 5 1 1 Adjustment of Video Resolution 22 5 1 2 Adjustment of Cable Length 23 5 2 DDC Settings 24 5 3 Selection of Operation Mode 25 5 4 Command Mode...

Page 4: ...terconnect Cable Cat X 32 7 4 Connector Pinouts 33 7 5 Power Supply 35 7 6 Environmental Conditions 35 7 7 Size 35 7 8 Shipping Weight 36 8 Troubleshooting 37 8 1 Blank Screen 37 8 2 Video Jitter 38 8 3 USB HID Failure 38 8 4 USB 2 0 Failure 39 9 Technical Support 40 9 1 Support Checklist 40 9 2 Shipping Checklist 40 10 Regulatory and Standards Compliance 41 10 1 CE Declaration Of Conformity 41 10...

Page 5: ...ode is printed on the base of the devices 1 3 Cautions and Notes The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product Pos 2 806 IHSE Sicherheitshinwei...

Page 6: ... replacements Do not use a power supply if it appears to be defective or has a damaged case Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD ...

Page 7: ...tween a source computer CPU and its console keyboard mouse and other peripheral devices The KVM Extender is designed for use with Cat X Twisted Pair interconnect cables The KVM Extender is unsuitable for connection between buildings where a fiber optic based product should be used instead Pos 5 806 IHSE Beschreibung System Übersicht VAR_KVM_Single Dual Head_USB 2 0 5 mod_1278573552245_6 doc 41582 ...

Page 8: ...The CPU Unit and the CON Unit communicate with each other through the interconnect cables 1 2 4 5 7 6 3 System overview 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with USB 2 0 devices See Chapter 4 3 Page 20 for installation examples Pos...

Page 9: ... devices or up to 2 Dual Head CON Units 473 DG 19 1U rack mount kit to mount up to 5 Dual Head CPU Units 473 1K Mounting plate to mount by screws Single Head units and Dual Head CPU Units 473 2K Mounting plate to mount by snap on Single Head units und Dual Head CPU Units 473 1G Mounting plate to mount by screws Dual Head CON Units 473 2G Mounting plate to mount by snap on Dual Head CON Units Pos 8...

Page 10: ...U DVI D 2 To CPU USB HID 1 Connect to 5VDC power supply 2 Service port 3 Configuration DIP switches 4 Connect to interconnect cable CON Unit 1 2 1 2 3 4 Front View Rear View 1 Connect to DVI monitor 2 Connect to USB HID devices 1 Connect to 5VDC power supply 2 Service port 3 Configuration DIP switches 4 Connect to interconnect cable Pos 11 806 IHSE Beschreibung Geräteansichten 473 xx Typ K473 DSH ...

Page 11: ... Front View Rear View 1 To CPU DVI D 1 2 To CPU USB HID 1 3 To CPU DVI D 2 4 To CPU USB HID 2 1 Connect to 5VDC power supply 2 Service port 1 3 Configuration DIP switches 1 4 Connect to interconnect cable 1 5 Service port 2 6 Configuration DIP switches 2 7 Connect to interconnect cable 2 ...

Page 12: ...ct to USB HID devices 2 1 2 5 6 7 3 4 Rear View 1 Connect to 5VDC power supply 2 Service port 2 3 Configuration DIP switches 2 4 Connect to interconnect cable 2 5 Service port 1 6 Configuration DIP switches 1 7 Connect to interconnect cable 1 Pos 12 806 IHSE Beschreibung Geräteansichten 473 xx Typ K473 SST Single Head 5 mod_1278574466386_6 doc 41710 3 ...

Page 13: ...U 4 Connect to interconnect cable 1 5 Configuration DIP switches CON Unit 1 2 1 2 3 4 5 Front View Rear View 1 Connect to DVI monitor 2 Connect to USB 2 0 devices 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable U 4 Connect to interconnect cable 1 5 Configuration DIP switches Pos 13 806 IHSE Beschreibung Geräteansichten 473 xx Typ K473 DST Dual Head 5 mod_1278574579964...

Page 14: ... Rear View 1 To CPU DVI D 1 2 To CPU USB HID 3 To CPU DVI D 2 4 To CPU USB 2 0 1 Connect to 5VDC power supply 2 Service port 1 3 Configuration DIP switches 1 4 Connect to interconnect cable 1 5 Service port 2 6 Connect to interconnect cable U 7 Connect to interconnect cable 2 8 Configuration DIP switches 2 ...

Page 15: ...USB 2 0 devices 1 2 3 6 7 8 5 4 Rear View 1 Connect to 5VDC power supply 2 Service port 2 3 Connect to interconnect cable U 4 Connect to interconnect cable 2 5 Configuration DIP switches 2 6 Service port 1 7 Configuration DIP switches 1 8 Connect to interconnect cable 1 Pos 14 806 IHSE Beschreibung Diagnose LEDs 473 xx 5 mod_1278574921511_6 doc 41750 2 ...

Page 16: ...Device not ready 1 Power red on Device ready off No connection via interconnect cable 2 Link Status green on Connection available off CPU Unit No DVI signal from video source computer CPU detected CON Unit No DVI signal from CPU Unit or no monitor detected on DVI signal from video source available 3 Video OK green flashing Monitor DDC is being transmitted from the console monitor off No USB connec...

Page 17: ... connection via interconnect cable 3 Link Status Video green on Connection via interconnect cable off CPU Unit No DVI signal from video source computer CPU detected CON Unit No DVI signal from CPU Unit or no monitor detected on DVI signal from video source available 4 Video OK green flashing Monitor DDC is being transmitted from the console monitor off No USB connection 5 USB Status green on USB c...

Page 18: ...air CPU Unit and CON Unit 2x 5VDC international power supply unit 2x country specific power cord Quick Setup DVI video cable 1 8 m DVI D male to male USB cable 1 8 m USB type A to type B Additional content for Dual Head devices DVI video cable 1 8 m DVI D male to male USB cable 1 8 m USB type A to type B If anything is missing contact your dealer Pos 17 806 IHSE Installation System anschließen VAR...

Page 19: ... Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU with the supplied cables to the CPU Unit Please ensure the cables are not strained 6 Connect the CPU Unit to the interconnect cable s 7 Connect the 5VDC power supply to ...

Page 20: ...ons This section illustrates typical installations of KVM Extenders Pos 19 806 IHSE Installation Installationsbeispiele VAR_KVM_Single Dual Head_USB 2 0 5 mod_1278575500636_6 doc 41828 1 2 4 5 3 KVM Extender Single Head 1 2 4 5 6 3 KVM Extender Dual Head ...

Page 21: ...h USB 2 0 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with USB 2 0 devices Pos 20 806 IHSE Konfiguration UEB_Konfiguration 5 mod_1278575517073_6 doc 41846 1 ...

Page 22: ...n case of video interference an automatic readjustment can be initiated by entering a keyboard command see Chapter 6 1 Page 27 Please note that this feature is not available on model K473 SST 5 1 1 Adjustment of Video Resolution The CPU Unit can be adjusted for the video resolution used with the following DIP switch settings CPU Unit DIP Function Switch Position Switch down Switch up Not used Auto...

Page 23: ...able length exceeds 20 m Maximum cable length Use this setting if you are exceeding the maximum recommended cable length or if the video quality is not acceptable with automatic adjustment Cable lengths refer to Cat X solid core cable type AWG24 Using flexible stranded cables patch cables of type AWG26 8 is possible however the maximum possible extension distance is halved Change your DIP switch s...

Page 24: ...DC information Allow reading of DDC information from the attached monitor Reset and only ever send the factory default DDC information CON Unit DIP Function Switch Position Switch down Switch up Not used Prevent reading of DDC information from the attached monitor Allow reading of DDC information from the attached monitor Reading of DDC information is performed during operation see Chapter 6 2 Pag...

Page 25: ...P switch settings CPU Unit and CON Unit DIP Function Switch Position Switch down Switch up No used Standard operation default Test mode Devices before 2010 Update mode activated During standard operation DIP switch 4 must stay in the down position Pos 24 806 IHSE Konfiguration Kommando Modus VAR_KVM_USB HID 5 mod_1278577943980_6 doc 42024 2 ...

Page 26: ...ing table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mode default 2x Left Shift Hot Key Exit Command Mode Esc Change Hot Key sequence Left Ctrl Left Shift c Hot Key Code Enter Key Key Press keys simultaneously Key Key Press keys successively 2x Key Press key quickly twice in a row similar to a mouse doubl...

Page 27: ...he KVM Extender will exit Command Mode Transmission parameters have been readjusted Video quality should be optimal Pos 27 806 IHSE Betrieb Laden von DDC Informationen 473 xx 5 mod_1278578094526_6 doc 42078 233 6 2 Download of DDC Information By default the factory preset DDC information is sent to the source computer CPU In some cases the factory preset DDC information may not be appropriate so t...

Page 28: ...r by re attaching the monitor cable see Chapter 6 2 2 Page 28 6 2 2 Download DDC via DVI Cable 1 Move DIP switch 3 on the CON Unit to the upper position 2 Please make sure that the monitor is on both monitors in case of Dual Head devices 3 Disconnect the monitor cable from the CON Unit and connect the monitor cable again In the case of Dual Head devices disconnect and connect monitor cables succes...

Page 29: ...14_6 doc 42150 3 7 1 2 USB HID Our devices with an USB HID interface support a maximum of two devices compliant with the USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards e g are also supported Mouse Co...

Page 30: ...B high speed max 480 Mbit s Each USB 2 0 port provides a maximum current of 500 mA high power Pos 34 806 IHSE Technische Daten Schnittstellen RJ45 Gerätekommunikation 5 mod_1278578339308_6 doc 42186 3 7 1 4 RJ45 Interconnect The communication of the Cat X devices requires a 1000BASE T connection Connector wiring must comply with EIA TIA 568 B 1000BASE T with RJ45 connectors at both ends All four c...

Page 31: ...BASE T The use of solid core AWG24 shielded Cat 5e or better is recommended Cat X Solid Core Cable AWG24 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG24 Connection according to EIA TIA 568 B 1000BASE T Cat X Patch Cable AWG26 8 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG26 8 Connection according to EIA TIA 568 B 1000BASE T The use of flexible cable...

Page 32: ...tender models featuring a transparent USB 2 0 connection use Extreme USB Technology from Icron Technologies This technology supports all types of USB 2 0 devices however the manufacturer cannot guarantee compatibility with every device on the market Please contact your dealer if any issues are found Pos 41 806 IHSE Technische Daten Getestete Peripherie Verbindungskabel Cat X 5 mod_1278578615355_6 ...

Page 33: ...1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Pos 44 806 IHSE Technische Daten Pinbelegungen Buchse USB Typ B 5 mod_1278578750464_6 doc 42351 Connector USB Typ...

Page 34: ...gnal Color 1 VCC 5VDC Red 2 Data White 3 Data Green 4 n c 5 1 5 GND Black Pos 47 806 IHSE Technische Daten Pinbelegungen RJ45 5 mod_1278578820011_6 doc 42405 RJ45 Picture Pin Signal Pin Signal 1 D1 5 D3 2 D1 6 D2 3 D2 7 D4 8 1 4 D3 8 D4 Pos 48 806 IHSE Technische Daten Pinbelegungen Stromversorgung 5 mod_1278578849183_6 doc 42423 Power Supply Picture Pin Signal Inside VCC 5VDC Outside GND Pos 49 8...

Page 35: ..._1278578980026_6 doc 42480 2 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing Pos 51 806 IHSE Technische Daten Abmessungen 473 xx 5 mod_1278579027355_6 doc 42499 2 7 7 Size Single Head Devices CPU Unit CON Unit 80 x 110 x 29 mm 3 1 x 4 3 x 1 1 Shipping Box 210 x 140 x 165 mm 8 3 x 5 5 x 6 5 D...

Page 36: ... Single Head Devices CPU Unit CON Unit 0 2 kg 0 4 lb Shipping Box 1 7 kg 3 8 lb Dual Head Devices CPU Unit CON Unit 0 3 kg 0 7 lb Shipping Box 2 2 kg 4 9 lb Pos 53 806 IHSE Hilfe im Problemfall UEB_Hilfe im Problemfall 5 mod_1278579113839_6 doc 42536 1 ...

Page 37: ...sole monitor see Chapter 6 2 Page 27 Reboot CPU if necessary No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected from CPU Unit Check connection length and quality of interconnect cable between the units Download DDC information from console monitors see Chapter 6 2 Page 27 Reboot CPU if necessary CON Unit LED Vide...

Page 38: ... mod_1278579309355_6 doc 42593 2 8 3 USB HID Failure Diagnosis Possible Reason Measure Keyboard LEDs Shift and Scroll are flashing Keyboard in Command Mode Press Esc to leave Command Mode CPU Unit LED USB Status off No USB connection to CPU Check connection of USB cable to CPU select another USB port if necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit LED USB...

Page 39: ...us off No USB connection to CPU Check connection of USB cable to CPU select another USB port if necessary Remove USB and power cable and restart CPU Unit Connect power cable first CON Unit LED USB Status off Problem with USB connection Check connection of USB cable to USB HID device Remove DVI and power cables and restart CON Unit Connect power cable first USB device without function Device not de...

Page 40: ...he existing manual Nature circumstances and duration of the problem Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorization 2 Package your devi...

Page 41: ...ormation Technology Equipment EN 55022 2006 A1 2007 Class A EN 55024 1998 A1 2001 A2 2003 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for cable lengths and types is mandatory Manufacturer IHSE Gmb...

Page 42: ... responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards Pos 62 806 IHSE Zertifikate ATB...

Page 43: ...lly also with USB 2 0 devices CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between monitor and source computer CPU It allows a data exchange via monitor cable and an automatic installation and configuration of a monitor driver by the operating system Dual Access A system to operate a ...

Page 44: ...connections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggable are pluggable interface modules for Gigabit connections SFP modules are available for Cat X and fiber interconnect cables Single Head A system with one video connection Single Link A DVI D interface for resolutions up to...

Page 45: ...vice found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262 144 colors It can be seen as a follower of the graphics standards MDA CGA and EGA Ende der Liste für Textmarke Inhalt ...

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