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How To Use & Maintain

Y O U R N E W H i H i D E S K P H O N E

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Summary of Contents for HiHi2

Page 1: ...How To Use Maintain Y O U R N E W H i H i D E S K P H O N E ...

Page 2: ...ow to add favourite contacts 11 How to maintain your HiHi Deskphone How to maintain your phone s connection Handset Connection 12 Ethernet and WiFi Connection 13 Cleaning your device to gain optimum performance 14 Checking for updates on your device 15 HiHi Assist You can access HiHi Assist from your HiHi2 homescreen by selecting the icon as shown above HiHi Assist gives you additional support for...

Page 3: ...e name Select the name or number you wish to dial 4 3 If they have multiple numbers saved their Contact Card will appear Select the number and it will initiate a call How to answer a call 1 When your HiHi2 rings you can either lift the receiver to answer the call or press the green phone icon on the screen If you press this the call will be handsfree How to put a call on hold 1 Whilst on a call pr...

Page 4: ...l press the Transfer icon in the Call Control Panel 6 2 This will take you to the Contacts page Against each contact there are two or three options available Press the Direct button on the desired contact you wish to transfer the call to 3 The call has now been transferred T R A N S F E R R I N G A C A L L 7 ...

Page 5: ...osen number T R A N S F E R R I N G A C A L L 8 3 Once you have begun dialling the recipient the original call will be placed on hold Once the new call has connected and you are ready you can press Transfer 4 A pop up window showing Transfer To will appear containing a list of all your active calls Press on the Contact you wish to connect the caller to 5 Selecting the Contact in this list will tra...

Page 6: ...ll be resumed and you will be on a conference call This process can be repeated to add more participants How to add favourite contacts H O W T O U S E Y O U R H i H i D E S K P H O N E 1 Select the Contacts icon Find the contact you wish to add as a Favourite by using the search bar Select the contact and a pop up will appear 2 Press the star icon shown on the pop up The contact will be added to y...

Page 7: ...on the status of your connection You can setup a WiFi Connection by following the below steps 1 Swipe up from the bottom of the homescreen to display all the applications on your device Select the Settings icon Select the top option Network Internet 2 Select WiFi This will display a list of available WiFi networks that you can connect to 3 Select the WiFi network you would like to connect to A pop...

Page 8: ...n of your tablet including the camera You can now redock your tablet into the base unit Checking for updates on your device H O W T O M A I N T A I N Y O U R H i H i D E S K P H O N E 1 Swipe up from the bottom of the homescreen to display all the applications on your tablet Select the HiHi System Update icon 2 A new screen will appear telling you if there is either an update or not If there is an...

Page 9: ... 2021 Copyright HiHi Ltd All Rights Reserved HiHi Ltd Registered at Companies House England and Wales 07590894 ...

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