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Cisco IP 8821 Wireless Phone 

Quick Reference Card  

 

 

© 2017 CDK Global, LLC. All rights reserved. The CDK logo is a registered trademark of CDK Global, LLC.  99999-00, published March 16, 2017. 

  

Powering Your Phone 

 

Turning on Your Phone 

„

 

Press and hold the 

Power/End Call

 button until the red LED lights. 

Turning off Your Phone 

1. Press and hold the Power/End Call button for four seconds. 
2. Press 

Power off

Charging Your Phone 

You can charge your phone using the AC Power supply (about three hours to full charge), the desktop charger 
(three hours to full charge), or the USB cable and a computer (about six hours to full charge). 

Making Calls 

During a call you can alternate between the handset and the speakerphone by pressing and holding the Speakerphone button until it 
changes mode. 

 

Dialing a Number 

Do one of the following to make an outgoing call: 

„

 

Enter the number to call and then press the 

Answer/Send

 button. 

„

 

Press and hold the 

Speaker

 button until the speaker icon displays on the screen. Enter the number to call, 

and then press the 

Answer/Send

 button. 

 

Redialing Calls 

Do one of the following to call the last number you dialed: 

„

 

Press the 

Answer/Send

 button twice. 

„

 

Use the Navigate button to select 

Phone 

and then press the 

Redial

 softkey. 

 

Calling Entries from the Corporate Directory 

With the Corporate Directory, you can search for and call any contact at your dealership. 
1.  Use the Navigate button to select 

Contacts

2. Select 

Corporate directory

3. Enter your search criteria. 
4. Press the 

Search

 softkey. 

5. Use the Navigate button to select the entry to dial and then press the 

Dial

 softkey. 

 

Calling Entries from a Call History 

You can view and quickly call back the last 150 missed, placed, and received calls on your phone. 
1.  Use the Navigate button to select 

Recents

2.  Select one of the following: 

„

 

To view only your missed calls, select 

Missed Calls

„

 

To view all calls, including missed, placed, and received, select 

Recents

 and then 

All recents

3. Select the entry and then press the 

Answer/Send

 button. 

Note: If the entry was an inbound call from outside your dealership, you will need to add a “9” and/or a 1” at the 
beginning of the number to call it. To do this, select the entry, and then press the 

More

 softkey and then select 

Edit dial

. Add the 9 or 1 to the beginning of the number as needed, and then press the 

Answer/Send

 button. 

 

Calling Speed Dials 

1.  Use the Navigate button to select 

Phone

2.  Select the speed dial entry to call the number. 

Summary of Contents for Cisco IP 8821

Page 1: ...ialed Press the Answer Send button twice Use the Navigate button to select Phone and then press the Redial softkey Calling Entries from the Corporate Directory With the Corporate Directory you can search for and call any contact at your dealership 1 Use the Navigate button to select Contacts 2 Select Corporate directory 3 Enter your search criteria 4 Press the Search softkey 5 Use the Navigate but...

Page 2: ...l Answering Calls Answering Calls To answer an incoming call complete one of the following Press the Answer Send button Press the Answer softkey Answering a Second Call Call Waiting If you get a call while the first call is active a second session label displays To answer the second call and place the first call on hold press the Answer softkey Muting Calls Mute applies to all modes handset headse...

Page 3: ...oice mail press the Decline softkey or the End Call button Transferring Calls You can transfer incoming calls to other extensions at your dealership You can perform a blind transfer where you don t announce the call or a warm transfer where you announce the call to the transfer recipient 1 While on an active call press the More softkey and then select Transfer This places the caller on hold 2 Ente...

Page 4: ...hone Group Call Pickup You can use the Group Call Pickup feature to answer a call ringing on a phone in a different call pickup group or any other dealership phone regardless of pickup group If multiple phones in the group are ringing with incoming calls your phone will pick up the call that arrived first To pick up a call ringing on a phone in a different call pickup group 1 Use the Navigation bu...

Page 5: ...of the phone Voice mail icon flashes next to the line label Listening to Messages 1 Access your voice mailbox Press and hold the one 1 button OR Use the Navigation button to select Recents and then select Voicemail 2 Follow the voice prompts Setting Ringtones You can select different rings to match your preferences and distinguish between calls on lines 1 Use the Navigation button to select Settin...

Page 6: ...ductory heading if needed Indicator light Headset port Speaker button Volume rocker Application button Mute button Answer Send button Softkeys Power End Call button Dial pad Select button center of cluster Navigation button outer ring ...

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