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Document #101-0067

1 1/2/03

Operational Manual

for the

POS-TD

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Summary of Contents for POS-TD

Page 1: ...Document 101 0067 1 1 2 03 Operational Manual for the POS TD ...

Page 2: ... calling 800 837 5561 or 419 867 4858 When calling for assistance it is important to have serial numbers readily available Please take the time to record these numbers in the spaces provided POS TD SERIAL __________________________________________ CONTROLLER SERIAL ___________________________________ HOPPER SERIAL _________________________________________ LOCK KEY _________________________________...

Page 3: ...UNTING 6 ELECTRICAL 6 COMPUTER SOFTWARE 6 IV MAINTENANCE 7 HOPPER 7 CONTROLLER 7 V RETURNING ITEMS FOR SERVICE 8 VI PARTS 9 VII TROUBLESHOOTING 10 11 ERROR CODES 10 ERROR CODE DEFINITIONS 11 HOPPER EMPTY 11 HOPPER JAMMED 11 COIN DROP STUCK 11 UNEXPECTED HOPPER PAYOUT 11 UNSTABLE 120VAC POWER LOSS 11 ...

Page 4: ...ith this configuration the POS system is able to determine the number of coins to dispense and sends this information directly to the changer This eliminates any cashier intervention Some possible applications utilizing the POS TD s capabilities include quantity based discounts for token sales frequent customer discounts and group discounts In addition to these marketing possibilities accounting w...

Page 5: ...n is received the POS TD Changer begins dispensing If multiple payout commands are received while dispensing for a previous command the number of coins to be dispensed will be accumulated so all coins will be dispensed consecutively before the Coin Hopper stops If a problem should arise with the POS TD such as the Hopper going empty the POS TD signals the store POS system This provides feedback to...

Page 6: ... connect the POS system to the POS TD Changer This cable is not provided The required cable is a standard DB9 Male to DB9 Female serial cable wired straight through This cable can be found at most electronics and appliance stores as well as most mail order computer companies To install the cable connect the Male end of the cable to the back of the POS TD Changer and the Female end to the serial po...

Page 7: ...r Manual for details on maintenance CONTROLLER The microprocessor based Hamilton C2000 AUDITPRO Controller monitors the systems of the POS TD Changer If a problem is detected the Controller will notify the store s POS system shut down the changer and display the appropriate error code Refer to the TROUBLESHOOTING section of this manual for error codes If problems occur with the POS TD Changer or a...

Page 8: ...WELL AS ON AN ENCLOSED NOTE If shipping components first place in a plastic bag before putting in a box and surrounding with good packing material Ship via UNITED PARCEL SERVICE UPS if at all possible If shipped by U S Postal Service Parcel Post send by SPECIAL HANDLING Adequately insure shipments if uncertain about the value call the distributor or the manufacturer for information Include a note ...

Page 9: ...UARTER HOPPER ASSEMBLY 1 48 0050 POWER BOX HARNESS 1 48 1005 1 H HARNESS 1 48 2022A POS TD COMMUNICATION CABLE 1 49 1022A 5 AMP POWER BOX COMPLETE 1 49 2004A AUDIT PRO CONTROLLER COMPLETE 1 49 9268 POS TD DISKETTE 1 61 0505C VN 1 POS TD CABINET COMPLETE 1 96 0155A VN 1 DECAL ASSEMBLY 1 ...

Page 10: ...a list of error codes and their definitions Always note the error code before attempting any service or before contacting the manufacturer ERROR CODES ERROR CODES RETURNED TO CONTROL SOFTWARE CONTROLLER ERROR CODES DESCRIPTION 19 1 FLASH PAUSE 3 FLASHES HOPPER EMPTY 4 2 FLASHES PAUSE 3 FLASHES HOPPER JAMMED 12 4 FLASHES PAUSE 3 FLASHES COIN DROP STUCK 15 5 FLASHES PAUSE 3 FLASHES UNEXPECTED HOPPER...

Page 11: ...tch and for a coin to drop If the switch remains open for too long it is determined that the switch has malfunctioned If this should happen the Controller shuts down the changer because it is unable to count dispensed coins accurately This message could mean that the count switch is stuck the count switch is broken or there is a broken connection elsewhere in the circuit This error cannot be detec...

Page 12: ...l disaster acts of war or terrorism 2 The Seller shall not be liable for any expense incurred by Purchaser inci dental to the repair or replacement of equipment and Purchaser shall assumefullresponsibilityforanyfreightorshippingcharges 3 The coverage of this warranty shall not extend to expendable parts 4 Purchaser shall have a warranty registration card on file with Seller prior to any claim in o...

Page 13: ...ula tion or theft or loss of cash under any circumstances 8 No person or entity other than a factory trained representative or Hamilton Manufacturing Corp has performed or attempted to perform the subject repair or service THISAGREEMENTISMADEWITHTHEEXPRESSUNDERSTANDINGTHATTHEREARE NO IMPLIED WARRANTIES THATTHE EQUIPMENT SHALLBE MERCHANTABLE OR THAT THE GOODS SHALL BE FIT FOR ANY PARTICULAR PURPOSE...

Page 14: ...n Drive Holland OH 43528 Sales Phone 888 723 4858 or 419 867 4858 Sales Fax 419 867 4850 Service Phone 800 837 5561 Service Fax 419 867 4867 Website http www hamiltonmfg com Email Addresses service hamiltonmfg com sales hamiltonmfg com parts hamiltonmfg com info hamiltonmfg com ...

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