Ratio Feeder
®
Series J+ Advanced Pumper Controller
GETTING TECHNICAL ASSISTANCE
The H.E. Anderson Company
is dedicated to assisting our customers with installation and use of our
products. Our technical staff are available each weekday from 8:30am to 4:30pm central time. You may
call us toll free at
1-800-331-9620
from anywhere in the U.S.A.. and Canada. If no one is available, we
will promptly return your call.
Before you call,
we suggest that you review this manual. You may find the answer to your question here.
But even if you do not, reviewing the manual will help us to help you.
There is some information
you should have available when you call. You should know the software
version and serial number of your control unit. Also, you should note the number of pumpers of each type,
and their model numbers. We may not need all this information, but having it available at the start can
some times save a lot of time and trouble for you. You may record the information on the information page
below for convenient reference.
If you need an additional owners manual for any H.E. Anderson Company product, please visit our
website at
http://heanderson.com/manuals.php
UNPACKING
Please open and inspect
your package upon receipt.
Your package was packed
with great care and all the
necessary packing materials
to arrive to you undamaged.
If you do find an item that is
broken or damaged, you
must contact the delivering
carrier to report the claim.
Figure 1
J Plus Controller
